DB Investing 

Antwoord van DB Investing

19 jan 2026

Dear Valued Client,
Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.
DB Investing Team

Antwoord van DB Investing

19 jan 2026

Dear Valued Client,
Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.
DB Investing Team

Antwoord van DB Investing

19 jan 2026

Dear Valued Client,
Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.
DB Investing Team

Antwoord van DB Investing

19 jan 2026

Dear Valued Client,
Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.
DB Investing Team

Antwoord van DB Investing

1 jun 2026

Dear Muhammad,

We are sorry to read your review, but we are unable to verify your identity or locate any client account based on the information provided.

After receiving your review, we requested additional information so we could properly investigate the matter. Unfortunately, no account details, registered email address, client ID, or valid reference were provided, and the review remains unverifiable.

Regarding the No Deposit Bonus, DB Investing does run genuine promotions for eligible clients who meet the applicable campaign terms and conditions. However, bonus eligibility is not automatic, and the Company reserves the right to refuse or cancel a bonus where the conditions are not met, where the request comes through an ineligible channel, or where there are indications of abuse, duplicate participation, referral misuse, or any attempt to obtain the bonus improperly.

We also wish to clarify that there is no connection between receiving a No Deposit Bonus and leaving a Trustpilot review. DB Investing does not require clients to leave positive reviews in exchange for a bonus. We may invite clients to share genuine feedback about their experience, but reviews must always be honest, voluntary, and based on a real client experience.

If this review relates to a genuine client case, we invite you again to contact us through our official support channels with your registered email address and account details so we can review the matter properly.

Kind regards,
DB Investing

Antwoord van DB Investing

15 jan 2026

Dear Valued Client,
Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.
DB Investing Team

Antwoord van DB Investing

15 jan 2026

Dear Valued Client,
Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.
DB Investing Team

Antwoord van DB Investing

2 jan 2026

Dear Valued Client,
Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.
DB Investing Team

Antwoord van DB Investing

20 dec 2025

Dear Valued Client,
Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.
DB Investing Team

Antwoord van DB Investing

20 dec 2025

Dear Valued Client,
Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.
DB Investing Team

Antwoord van DB Investing

Geüpdatet op 14 dec 2025

Hi Nusaiba,

We’re sorry to read how frustrated you feel — and we take any concern about execution quality extremely seriously.

A few important points for clarity:
1. Execution & slippage in STP/A-Book: On an STP/A-Book setup, orders are routed to external liquidity and can experience positive or negative slippage, particularly during high volatility, low liquidity, rollover, gaps, or news events. That said, if you’re seeing repeated fills that you believe are materially away from the available market, we want to formally audit those trades end-to-end (quote stream → LP fill → execution timestamp).

2. Your account history shows that withdrawals have exceeded deposits, which means the account has been profitable overall and funds have been successfully paid out.

Specifically (based on the figures you referenced): deposit ~$3,000, total withdrawals ~$11,533.17, which implies a net realized profit of ~$10,533.17 to date.

This does not align with the claim of being “scammed,” but we still want to review the specific executions you’re referencing and address anything that looks abnormal.

3. Account manager change: We apologize for the disruption. Team changes should never leave a client without proper coverage, and we’ll ensure you have a direct point of contact moving forward.

Our Trade Audit/Compliance team will provide a written execution report explaining exactly how each fill occurred (including whether slippage was due to market conditions, liquidity availability, or routing).

We fully understand you posted this to reach senior management — message received. Once we’ve reviewed the evidence and closed the loop with a transparent outcome, we hope you’ll consider updating your review to reflect the resolution.

Antwoord van DB Investing

1 dec 2025

Dear Valued Client,
Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.
DB Investing Team

Antwoord van DB Investing

Geüpdatet op 7 dec 2025

Dear Client,

Thank you for your feedback. We are genuinely sorry that you feel dissatisfied with your recent experience and we fully understand how frustrating it is when profits are cancelled.

However, after a detailed review by our Risk & Dealing Desk, our monitoring systems detected that your account was using a latency arbitrage software, a trading technique which is expressly prohibited under our Terms & Conditions. For this reason, your account was blocked, and the profits generated by this activity were removed strictly in line with the agreement you accepted during registration.

To be fully transparent, our Terms & Conditions clearly state that:
1. We reserve the right to classify as abusive trading any strategy that exploits delays or discrepancies between our price feed and external quotes, including but not limited to latency arbitrage, use of automated software to exploit price lags, high-frequency scalping, or similar practices.
2. In case of such abusive or irregular trading, the Company may, at its sole discretion:
2.1 Block or suspend trading on the account,
2.2 Cancel, reverse or adjust transactions and any related profits generated from such activity,
2.3 Correct the account balance to the amount that would have existed had such transactions not taken place, and
2.4 Terminate the business relationship where necessary to protect the Company, its liquidity providers, and its clients.

These rules are not applied selectively. They are part of our standard risk framework and exist to protect the integrity of our trading environment and all of our clients, as well as to comply with our obligations towards our regulators and liquidity providers.

Please also note that while profits identified as arising from abusive trading can be cancelled according to the above clauses, clients retain the right to withdraw their legitimate funds in accordance with our withdrawal policy and regulatory obligations.

As this is a public platform, we cannot share your personal account data or the detailed technical logs here, but we are more than willing to review your case again and provide clarification directly. If you believe there has been an error, we invite you to contact us through our official complaints channel at complaints@dbinvesting.com, as outlined in our T&Cs. Your complaint will be handled under our formal procedure and, where applicable, you will also have the right to escalate the matter to the relevant regulatory authority.

We remain available to cooperate fully and resolve the matter within the official framework.

Kind regards,
DB Investing Compliance & Risk Team

Antwoord van DB Investing

20 nov 2025

Hi Eduardo,

Thank you for sharing your feedback, though we’re sorry to hear about your dissatisfaction.

We would like to clarify the information regarding your withdrawal. Your request was submitted by you on 30 September 2025 at 16:31:34 (Dubai time) and was approved on our side at 16:45:47 the same day. The funds were processed as a debit card withdrawal to your card ending in ***4847.

Because debit card withdrawals are returned directly to the original payment method, we kindly encourage you to review your debit card statement, where you should be able to see the completed transaction.

We are always here to help and are happy to re-verify any details privately. Please reach out to us directly so we can assist you further.

Thank you,
DB Investing Support Team.

Antwoord van DB Investing

Geüpdatet op 3 dec 2025

Hi Vishal,

We’re sorry to hear about your experience and the frustration this has caused. We take concerns about guidance and account handling seriously.

To clarify, your account was introduced to by by an Introducing Broker/partners. They are independent and cannot trade on or manage client accounts. All trading decisions and outcomes remain with the account holder, and P&L can change due to market movement, spreads, and overnight financing while positions are open. If you gave them your account OR decided to follow their trading signals, with all the respect, we cannot be responsible of your own decisions.

For your privacy, we can’t discuss account-specific details here. We’ve asked our team to review your case and recent communications. If you were referred by a partner, we’ll also look into their conduct.

Please email us at support@dbinvesting.com, so we can help you if you need any support that is not related to trading decisions.

Regards

Antwoord van DB Investing

19 aug 2025

Dear Valued Client,
Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.
DB Investing Team

Antwoord van DB Investing

2 aug 2025

Dear Mr. Tayyem,

Thank you for taking the time to share your feedback, although we must respectfully disagree with the claims presented in your review.

We would like to clarify several key points for the sake of transparency and accuracy:

1)Full Return of Deposits: You were refunded the entirety of your deposits. The only amounts withheld were profits generated through trading behaviors that violated our platform’s terms, including scalping, hedging on gold, and swap abuse. These violations were clearly identified and communicated to you during our internal investigation.

2)Regulatory Closure of Your Complaint: You escalated the matter to the Securities and Commodities Authority (SCA) in the UAE. After thoroughly reviewing the evidence we submitted — including trading logs, communications, and account activity — the regulator closed the case in our favor, recognizing that the actions taken on your account were fully justified and in line with both internal policy and regulatory obligations.

3)Compliance Justifications: Your $75,000 withdrawal request was delayed due to multiple red flags:

*You deposited $19,950 via PerfectMoney — an amount just below the automatic AML threshold — through a cash exchange in Jordan (a country on the FATF grey list until late 2023).

*You declared you were CEO of a competing brokerage and we found credible indications that your account was being operated by multiple parties or entities. This raised serious concerns of third-party management and conflict of interest, which violates compliance standards.

*As part of standard procedures for large withdrawals, AML checks were executed — all of which were clearly explained to you in writing, with full transparency.

*Final Account Action: After extended due diligence, and in line with both our internal compliance framework and applicable regulations, your account was closed. All valid funds were returned to you. The withheld amounts were directly related to abusive trading activity that breached our terms — a fact acknowledged and validated by regulators.

*Misleading Statements: We have never refused to provide an account statement. We provided all necessary information multiple times, both through direct customer service interactions (including an email sent from us a few months ago after you requested an account statement), and through our formal response to the SCA.

Lastly, it is worth mentioning that this case dates back over one year, and according to Trustpilot’s Terms and Conditions, this review could be subject to removal for being outside the acceptable timeframe. However, we have opted to respond out of courtesy and in the interest of transparency, even though every point you raised here was already addressed — repeatedly — through our support channels and during the regulatory review.

At DB Investing, we remain committed to compliance, transparency, and fair treatment of all clients. We encourage open feedback, but it must reflect the facts.

Kindest regards,
Complaint Department
DB Investing

Antwoord van DB Investing

15 aug 2025

Dear Valued Client,
Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.
DB Investing Team

Antwoord van DB Investing

15 aug 2025

Dear Valued Client,
Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.
DB Investing Team

Antwoord van DB Investing

27 jul 2025

Dear Mr. Saleem,

Thank you for your review. We would like to clarify the situation for full transparency.

You deposited a total of $450 and successfully withdrew $900 before your account was flagged for bonus abuse, in accordance with our terms and conditions. After a thorough internal review, we determined that the trading activity violated our bonus policy — not because of scalping under 3 minutes, but due to patterns consistent with bonus exploitation.

Unfortunately, bonus abuse is a common issue in the industry, and we are committed to protecting our platform and genuine clients from such practices. We welcome all traders who operate within fair and transparent guidelines, but when our systems flag suspicious behavior, we must act accordingly.

We understand that being restricted can be frustrating, but we will not compromise our standards to accommodate abusive strategies. If you believe there has been a misunderstanding, we are open to reviewing your case again through proper support channels.

Kind regards,
DB Investing – Compliance Team