I have just topped up my second loan with this company, and I cannot fault them. From start to finish everything is clear, communication is quick and helpful (extra credit to a lady named Lorna, alway... Toon meer
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Lees wat reviewers zeggen
I applied for a loan in the morning with Derbyshire Community Bank as I needed medical assistance and could not get any support from family or friends. By the afternoon with tears in my eyes of th... Toon meer
Bedrijf heeft geantwoord
The people make the company in this case! The communication is prompt from the first point of calling them to the end of the process. They are efficient, professional and understanding, but also respo... Toon meer
I rarely go to the extent of having to leave a review but my experience with Derbyshire community bank has been shocking and want to warn other customers before using them. They have no will or de... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Savings and loans for anyone living or working in Derbyshire and Derby City. Erewash Credit Union Ltd t/as Derbyshire Community Bank is a community focussed financial co-operative providing regular savings and affordable loans. FSCS protected
Contactgegevens
Cubo, Victoria Street, DE1 1EQ, Derby, Verenigd Koninkrijk
- 01332348144
- info@dcbank.org.uk
- dcbank.org.uk
3,9
Goed
97 reviews
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Lovely helpfull
7 december 2023
Review zonder uitnodiging
Antwoord van Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Always great service
I have been using this service for over 10 years now and the customer service and help provided couldn’t be any better. Always my go to place for loans and savings. Easy to fill the it the application and is Quick with the application process.
7 december 2023
Review zonder uitnodiging
Antwoord van Derbyshire Community Bank
Hi Katie,
We're so happy to hear this, we really appreciate you kind words!
DCB Team
I have really bad credit so in times of…
I have really bad credit so in times of need I have struggled to get a loan anywhere.
This has been absolutely amazing for me and so quick with processing and responding to any queries!
6 december 2023
Review zonder uitnodiging
Antwoord van Derbyshire Community Bank
Hi Niamh,
We're so happy to hear this, we really appreciate you kind words & we are over the moon that we have helped you through hard times :)
DCB Team
Very quick response have been with…
Very quick response have been with them for 10 years and never had a problem with them
27 november 2023
Review zonder uitnodiging
Antwoord van Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
A very happy customer
I've been with dcb for quite a few years now the online forms are really easy to use and you get a fast response,the staff are really helpful as well,without dcb me and my children couldn't have Christmas so thank you so much dcb keep up the brilliant work
17 november 2023
Review zonder uitnodiging
Antwoord van Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Great company
Great company, easy to apply, great communication
17 november 2023
Review zonder uitnodiging
Antwoord van Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Easy application process very fast response
Easy application lovely process the whole way through , fast responses , was so convenient and easy for me
17 november 2023
Review zonder uitnodiging
Antwoord van Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Happy customer
I have used DCB several times, couldn’t be an easier process
16 november 2023
Review zonder uitnodiging
Antwoord van Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Antwoord van Derbyshire Community Bank
Thank you so much for the positive review! We really appreciate it.
Very quick to get back to you
Very quick to get back to you. Would recommend that you give it a go
10 november 2023
Review zonder uitnodiging
Antwoord van Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Easy application process
Easy application process, fairly bad credit history and they gave me a chance, good rates too
3 november 2023
Review zonder uitnodiging
Antwoord van Derbyshire Community Bank
Thank you so much for the five star review! We hope that we are able to help improve credit scores.
Antwoord van Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Excellent service
I have been a member for a few years now and I can honestly say that it's brilliant being a member they are very quick efficient and helpful and friendly, I've never looked back.
26 oktober 2023
Review zonder uitnodiging
Antwoord van Derbyshire Community Bank
Hi Sarah, we are so happy to hear these comments, we'll keep up the good work! :)
Been with dcb over 2 years now the…
Been with dcb over 2 years now the staff are all amazing and very helpful, the online forms are easy to complete and get a reply in 1 to 2 days I would most definitely recommend
20 oktober 2023
Review zonder uitnodiging
Antwoord van Derbyshire Community Bank
We're glad you have had a great experience over the two years you have spent with us, thank you for taking the time to review us
DCB Team
Brilliant I’ve been with this bank for…
Brilliant I’ve been with this bank for years when my son was a baby his 20 years now. Thank you so much
10 oktober 2023
Review zonder uitnodiging
Antwoord van Derbyshire Community Bank
We're glad you have had a great experience over the years you have spent with us, thank you for taking the time to review us
DCB Team
Brilliant
Always helpful and easy to do on line,never had any trouble and works never go anywhere else,and I also know if I needed help they are only on the other end of the phone
4 oktober 2023
Review zonder uitnodiging
Complete customer focus and satisfaction
4 oktober 2023
Review zonder uitnodiging
This company is 100% relieved and…
This company is 100% relieved and helpful
25 september 2023
Review zonder uitnodiging
So happy with the service I've received…
So happy with the service I've received today getting the loan will really support and help me for the better thanks so much I'm one happy customer. Will definitely be a loyal client!
13 september 2023
Review zonder uitnodiging
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