D C Performance Reviews 

292
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service from D C Performance! We purchased a clutch, and it fits perfectly! The quality is excellent, and everything was exactly as expected. A special thank you to Dan... Toon meer

Beoordeeld met 5 van de 5 sterren

Took my Peugeot 3008 in for a ad blu fix took these lads less than an hour to sort out, can’t fault them at all will definitely be using again when I get the car remapped.

Beoordeeld met 5 van de 5 sterren

Do not hesitate to deal with DC Performance or Dan Garlick. Ordered my Magnecor spark plug wires through them and they were well worth the wait as the wires are custom made for your car. My 1973 BMW... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy to find the right cold air intake for my mgtf using the DC website, which arrived within a couple of days and included a really useful fitting guide for the car. Sounds great once fitted and deli... Toon meer

Bedrijfsgegevens

  1. Voertuigen en transport

Informatie afkomstig van verschillende externe bronnen

We are an online performance car parts company based in Bedfordshire. We have been trading since 2001 and incorporated in 2010. We are authorised main dealers for all the serious performance brands in the car tuning industry including Bilstein, BC Racing, K&N, BMC, Koni, Eibach, Mongoose, H&R, Blitz to name but a few. We have a vast range or performance exhausts, uprated suspension, engine tuning, vehicle styling and alloy wheels, all available to order online. We operate primarily online. We pride ourselves on offering the best products, at the best prices, backed up with class leading customer service.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

292 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(292)

9 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

1* Fecked off.

Change of Star to 1*. Communication is good but only to wait almost a month and then get sent 4 different springs for different types of vehicle.

Do not purchase products from KW or AP absolutely shocking company.

21 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Satisfied customer

Great communication great price for lowering springs. Order 6 days late due to the UK Customs but worth the wait. Will definitely order again.

14 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered Lambo doors for my mini on 27th…

Ordered Lambo doors for my mini on 27th February 2024, after 11 weeks still don't have them, was supposed be around 6 -8 weeks.
They don't keep you updated, you have to call a few time yo actually get any answer. Calls that cost a lot, I am paying £30 until today.
If you ask to speak with the manager, get
ready for extremely rudeness, apparently they don't like to asked questions.
As a customer I expect kindness, also for some updates, apparently they don't care,as far as they get paid it is fine to them.
DC performance, never more.

13 mei 2024
Review zonder uitnodiging
Logo D C Performance

Antwoord van D C Performance

Thank you for your feedback. As we explained in our many conversations and is stated clearly on our website, your parts are made to order and do have long lead times. We estimate 6-8 weeks, but in the case of your kit, the manufacturers are taking longer. This was explained to you some weeks ago and we advised that they are due to complete production w/c 13th May, this week, and this is still the case as we explained again today. Unfortunately we do not have any control over how long the manufacturer takes to produce these parts, we can only relay to you the information which we have from them which is what we have done each time we have updated you. At no point was I rude to you when we spoke, I am sorry if felt that was the case. With regards to our phone number costs, we do offer two numbers to reach us on, one is free from most landlines (but can be expensive if calling from a mobile depending on your network) and the other is a local cost call regardless of where in the UK you are if calling from a mobile. You can find both on our contact us page: https://www.dcperformance.co.uk/contactus.html

"Calls are free from most landlines. Using a mobile? You can also call on our local number: 0333 014 3237 - calls charged at local rates. "

Of course you can always email too, as you have done, sales@dcperformance.co.uk and we will respond as quickly as possible.

Beoordeeld met 5 van de 5 sterren

Nothing is to much trouble !!!

Extremely knowable about the product I purchased. Always responded quickly to any questions I had. Amazing customer service and value for money. Would highly recommend DC Performance.

22 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't event bother to order any BC…

Don't event bother to order any BC coilovers parts. Absolutely rip off . They charging double for anything for BC. Better go to BC .co.uk. Also it's stated 7-10 working days for a delivery . After 11 days after purchase I still didn't hear anything from them apart of I will need to wait 2-3 weeks where it suppose to be max 7-10days . Only happy to take money from you and after that they don't even bother. BC pillowball from a producent £47 from DC performance £89+ £10 for a 3 weeks delivery. Joke

9 april 2024
Review zonder uitnodiging
Logo D C Performance

Antwoord van D C Performance

Hi Luk, I am afraid I think you might be incorrect here. I don't know what you are looking at on the BC Racing website, but I can assure you that they do not sell camber adjustable pillow ball top mounts for £47. If you are looking at the BC Racing website, I expect that you are looking at this part https://www.bc-racing.co.uk/catalog/product/view/id/30674/s/bc-black-top-mount-bearing-br/category/1231/ (as this is the only similar-ish part they sell which is £47) which is not a pillow ball top mount - it is just the bearing and not what you ordered from us.

We also do explain that these parts have a several week lead time so this information was available to you before you ordered. I can also promise you that you would not have received the part any sooner had you ordered from BC Racing directly, as the part is coming to you directly from BC Racing; this is where we of course ordered the part from for you. You will be able to verify this yourself when the part arrives on Tuesday/Wednesday by checking the paperwork and you will see that it was sent to you directly from BC Racing. It makes me sad that you left a 1 star review based on your misunderstanding, but hopefully I have helped clear that up for you.

Beoordeeld met 5 van de 5 sterren

Above and beyone

To be fair i really don't know what to say, its good to see that there is still customer excellence even when there are hiccups.

Ordered brake pads for an upgraded brake kit, everything was fine for the arrival date.
Rang the day of expected arrival (6ish) and got a call back at 7h30 pm informing me of an issue.

System haven't processed any orders for the past 3 days.
Super apologetic, asked if I still wanted to follow with Order.

I confirmed and ultimately was informed that due to System issue they weren't aware that the stock for the part was unavailable, asked if I could wait to beggining next week or if I wanted a different part available.
Wasn't to pressed to have it straight away and they confirmed delivery date and everything followed what was expected.

18 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast delivery arrived Sunday

Fast delivery arrived Sunday! of Koni interactive rear shocks for Fiat Ducato camper van. I am very impressed with the improvement in damping and stability over the original parts, more pleasure to drive. I would recommend these, the hardest part of the installation is removing the lower bolts that are exposed to corrosion on the exposed tip of the bolt thread.

1 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful and Trustworthy

I ordered a part which turned out not to be in stock, which happens to be fair, we're all human.

I was promptly emailed same day to make me aware it was not in stock, and what the lead time would be, and asked they should go ahead with the order.
Fantastic

not only that though, they had noticed that the car I had listed didn't match the car which the part is supposed to fit. I knew this to be fair, I knew the chassis were the same and it would very likely fit, but the fact they asked to make me aware incase I wasn't is above and beyond as far as I'm concerned.

the part then showed up within the stated time they said it would, well wrapped and whatever

and it fit perfectly

not much more to say really, no hiccups, no issues or hardships

tl:dr
they just reached out immediately when I placed my order to make sure I was okay with waiting, and to make me aware that the part isn't garunteed to fit the vehicle I had listed on my acc

can't expect more than that

5 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

DC performance's sales staff helped me…

DC performance's sales staff helped me find the right exhaust for my car on a Friday morning and had it delivered to the garage by lunch time on Monday. The garage is so impressed they added them to their list of suppliers.

14 april 2023
Review zonder uitnodiging

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