Appalling from start to finish. Despite ordering 10’s of thousands of £ of oak from UK Oak Doors, my one oak fire door, delivered from Deanta couldn’t have been a worse experience. On a first attempt... Toon meer
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Lees wat reviewers zeggen
Very easy company to communicate with. Their driver, Clive, was prompt, polite and helpful. Tracking system for delivery was excellent. Arrived right at the start of the allotted time, which was ve... Toon meer
Bedrijf heeft geantwoord
I am a repeat customer and thought the service the last time was 5* I ordered Sunday and took delivery today. Was very impressed be the speed of the delivery and with the driver who delivered. He... Toon meer
Bedrijf heeft geantwoord
I have just taken delivery of 5 no Seville pre finished oak doors. The whole process has been excellent and a big thanks to the delivery driver who kindly put the doors in my garage. Just have to unpa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Deanta UK Limited designs and manufactures a range of real wood and veneered internal doors. We have an established reputation for commitment to innovative design, superior craftsmanship and excellent client service
Contactgegevens
Deanta UK Limited, 400 Lancaster Way Business Park, CB6 3NW, Ely, Verenigd Koninkrijk
- 01353 698602
- marketing@deanta.co.uk
- deantawood.co.uk
4,5
Uitstekend
1K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Andy the delivery driver was a great…
Andy the delivery driver was a great help in a difficult situation. Well done
19 juni 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Afternoon,
Thank you for taking the time to leave such brilliant feedback, we are so pleased to hear that Andy was such a great help and was able to assist you so well. We will be sure to pass your kind words onto him! 😊
Kindest Regards,
The Deanta Team
Lovely guy
Lovely guy. Followed instructions and closed the gate! Fantastic.
19 juni 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Afternoon Jabina,
It's fantastic to hear that your delivery was so successful and that the driver was able to assist you fully, thank you for taking the time to share! 👍
Kindest Regards,
The Deanta Team
Faultless
Could not fault this company. Product is super, customer service 1st class and the delivery on time and trackable. Driver needs a medal went above and beyond. A very big thank you.
18 juni 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Afternoon Tim,
We are delighted to hear that your experience with us was faultless, from ordering right through to a successful delivery. We are so pleased to hear that the service you received was first class and that the driver was able to assist you fully. Thank you for taking the time to share! 😊
Kindest Regards,
The Deanta Team
Great service
Great service, excellent delivery and fast turnaround
13 juni 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Afternoon Susie,
We are delighted to hear that you experienced such great service, resulting in a successful delivery. We appreciate you taking the time to share, thank you! 😊
Kindest Regards,
The Deanta Team
Delivery service was excellent bang on…
Delivery service was excellent bang on time tracking service was great the 2 guys delivering my doors the 2 Pauls where very professional and helpful an easy 5 star review
10 juni 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Afternoon Kevin,
It's excellent to hear that your delivery arrived on time and that you had a great experience with the tracking system, with the drivers being able to assist you fully. Thank you for taking the time to share and we hope you love your new doors! 👍
Kindest Regards,
The Deanta Team
Helpful lady arranging delivery.Timely arrival of doors
Helpful service from office regarding suitable day for delivery.
Delivery came on time with helpful and frendly delivery driver.
Would definitely recommend Deante and use again If needed
10 juni 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Afternoon Gill,
We are so pleased to hear that you received such helpful service from our office team and that they were able to arrange your delivery to ensure it was success. Thank you for taking the time to share such brilliant feedback and we will be sure to pass on your kind words to all teams involved! 😊
Kindest Regards,
The Deanta Team
A perfect delivery
A perfect delivery, very pleasant delivery staff, caring and helpful as always, Thankyou Deanta
4 juni 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Afternoon Kevin,
We are delighted to hear that your delivery was so well received, with the driver being able to assist you so well. Thank you for taking the time to share such great feedback! 😊
Kindest Regards,
The Deanta Team
Door delivery
Delivery was a day later than stated but a very apologetic and quick response. I couldn’t be in so left instructions on the delivery, did exactly as requested and phoned to confirm everything I asked for. Cannot fault!
3 juni 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Afternoon,
It's fantastic to hear that despite having issues with your delivery that we were able to resolve this so quickly, resulting in it being successful. We appreciate your feedback, and thank you for taking the time to share! 👍
Kindest Regards,
The Deanta Team
Perfect early morning delivery
Perfect early morning delivery, very nice guy.
2 juni 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Afternoon,
Thank you for taking the time to leave such fantastic feedback, we are so pleased to hear that your delivery arrived successfully with the driver being able to assist you fully. 😊
Kindest Regards,
The Deanta Team
Happy customer
Texts regarding delivery and updates. Arrived at time informed. Clive (delivery driver) friendly professional and brought doors to where I wanted. Made sure I was happy with my doors.
21 mei 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Morning Sheryl,
We are delighted to hear that you were kept so well informed regarding your delivery with it arriving on time and the driver being able to assist you fully. It's great to see that you are so pleased with your new doors and we greatly appreciate you taking the time to share! Thank you 😊
Kindest Regards,
The Deanta Team
Great choice of doors at competitive…
Great choice of doors at competitive prices, easy service, fast delivery.
12 mei 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Morning Shelley,
We are delighted to hear that you are so impressed with our great choice of doors, and that you experience such an easy and fast delivery. Thank you for taking the time to share such great feedback! 😊
Kindest Regards,
The Deanta Team
Our doors arrived today… perfectly safe…
Our doors arrived today… perfectly safe and secure. Driver was great too ! Thank you.
14 mei 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Morning Beata,
It's so great to hear that you doors arrived successfully with the driver being able to assist you fully. Thank you for taking the time to leave such brilliant feedback! 😊
Kindest Regards,
The Deanta Team
had my doors delived today driver was…
had my doors delived today driver was very helpfull and put the doors where i asked him to put them a very nice driver thank you
12 mei 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Morning Janet,
Thank you for your fantastic review, we are delighted to hear that your doors were delivered successfully with the driver being able to assist you fully. We appreciate you taking the time to share! 😊
Kindest Regards,
The Deanta Team
Helpful service
We discussed the need for a replacement door, due to very slight damage. This was very easily, quickly and conveniently arranged. The doors look beautiful. Special shout out to Clive (delivery driver), so personable, helpful and went above and beyond to ensure the delivery happened successfully. Thank you.
9 mei 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Morning,
We are so pleased to hear that despite originally receiving a damaged door that we were able to rectify this quickly and efficiently for you. It's great to see that Clive was able to assist you so well, resulting in a successful delivery and would like to thank you for leaving such a brilliant review! 😊
Kindest Regards,
The Deanta Team
My delivery is delivered one mile away…
My delivery is delivered one mile away from my location and I have to hire another vehicle to get my location, I have called to the customer service and informed about the situation but no use. this was really bad service which I have never experienced before.
8 mei 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Morning Ravi,
Please accept our deepest apologies that this was your experience with us, please be assured this is not how we would expect our deliveries to take place and will be looking into this internally.
We hope that despite this, you are pleased with your new products and would like to further apologise for any inconvenience this may have caused. Thank you for taking the time to leave such honest feedback.
Kindest Regards,
The Deanta Team
Clive the delivery driver was…
Clive the delivery driver was excellent. Very polite and friendly, and extremely helpful in getting the doors inside. Very high quality doors too! Highly recommended.
30 april 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Morning David,
Thank you for leaving such a brilliant review, we are so pleased to hear that your delivery arrived successfully with Clive going that extra mile to ensure you were assisted fully. It's great to hear that you are impressed with the high quality of our doors and thank you for your recommendations. We appreciate you taking the time to share! 😊
Kindest Regards,
The Deanta Team
Unreliable
Been waiting in for delivery and tracked the order. It now says complete and delivered!
Nothing delivered and now having to call round trying to find out what’s going on. A waste of a morning!
Unreliable deliveries and systems.
23 april 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Morning Mark,
Please accept our deepest apologies that your experience with us has been less than satisfactory. We have been investigating this with our transport team who have conducted an interview with the driver, your order was received by a builder on site and was reported as a successful delivery.
Again, we apologise if you were not made aware of this and if further assistance is required, please be sure to contact your stockist. We appreciate you taking the time to leave such honest feedback.
Kindest Regards,
The Deanta Team
Delivery
Delivery man Clive done brilliant job! Nothing was too much!
16 april 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Morning Ruth,
It's fantastic to hear that Clive was able to assist you so well, resulting in successful delivery. We will be sure to pass on your kind words, thank you for taking the time to share! 😊
Kindest Regards,
The Deanta Team
Spot on time
Spot on time. Very very good tracking system. Delivery driver was superb, very friendly and helpful, a credit to the company.
15 april 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Morning Andy,
We are so pleased to hear that your delivery arrived on time and that you were able to track it easily. It's great to see that the driver was able to assist you so well, resulting a successful delivery all round! Thank you for taking the time to share such brilliant feedback! 😊
Kindest Regards,
The Deanta Team
Excellent friendly delivery
Excellent friendly delivery. Very happy with my door!
11 april 2025
Review zonder uitnodiging
Antwoord van Deanta UK
Good Morning Dawn,
We are delighted to hear that your door delivery was so successful with the driver being able to assist you fully! Thank you for taking the time to share! 😊
Kindest Regards,
The Deanta Team
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