Debonair Cooling  Reviews 

40
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

We first met Aria in February, when we started researching options to replace our existing air cooling system, which had broken down, with split AC units. Our installation was far from straightfor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Ezekiel and Milad were very polite and professional. They did a great job on the installation. External cabling is discreet and all drilling was precise. Overall very pleased with my Denonair experien... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Seamless quotation and communication. Very reasonable quote. Really liked the two guys who fitted the air con - they were on site all day, worked hard (in the rain outside), made sure it was tested... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great workmanship and I would recommend this company to friends and family. Two installation dates were cancelled, one the day before despite having a solid cast guarantee the equipment would be avail... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Airconditioning aannemer
  2. ook in
  3. Commerciële koeling
  4. Elektrotechnisch installatiebedrijf
  5. Ketel- en verwarmingsdienst
  6. Zonne-energie aannemer

Geschreven door het bedrijf

At Debonair Cooling, we specialise in providing high-quality air conditioning and refrigeration solutions for residential and commercial clients. Our expert team handles everything from installation and repairs to ongoing maintenance, ensuring your systems run smoothly and efficiently. With a focus on energy-efficient technologies and customer satisfaction, we deliver effortless comfort through tailored services designed to meet your specific needs. Whether you need a new air conditioning system or urgent refrigeration repairs, you can trust our certified engineers to get the job done right."


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

40 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(40)

35 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great Customer Service and a Successful Installation

We first met Aria in February, when we started researching options to replace our existing air cooling system, which had broken down, with split AC units.
Our installation was far from straightforward. We live in a condominium with strict regulations regarding visible pipes and cables, so careful planning was required. Aria was very helpful from the outset, providing quotes and working with us to find solutions that would comply with the building's requirements.
I can't say the installation was entirely a breeze, especially as it took place during the London heatwave in June! We had six indoor units and two outdoor condensers to install, with the additional challenge of ensuring that all external pipes matched the specific shade of brown permitted by the condominium.
There were a few ups and downs along the way, and we didn't have the same crew from start to finish, which added some challenges. However, Aria maintained good communication throughout, was responsive whenever issues arose and made sure things were put right.
Ultimately, everything worked out well, and we're pleased with the result. A special thank you to Aria for his professionalism and commitment to seeing the project through, despite the challenges along the way.

10 juli 2026
Review zonder uitnodiging
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Antwoord van Debonair Cooling

Thank you, Monica, for your thoughtful and detailed review. It was a pleasure helping with the replacement of your existing system and installation of your new split A/C system.

We really appreciate you recognising the planning and care that went into the project, particularly with the condominium requirements and the complexity of installing six indoor units and two outdoor condensers.

Thank you as well for your patience throughout the installation, especially during the London heatwave. Aria will be delighted by your kind words, and we’re glad his communication and commitment helped see the project through.

Thank you for choosing Debonair Cooling. We’re so pleased you’re happy with the final result.

Beoordeeld met 4 van de 5 sterren

Ezekiel and Milad were very polite and…

Ezekiel and Milad were very polite and professional. They did a great job on the installation. External cabling is discreet and all drilling was precise. Overall very pleased with my Denonair experience and would recommend. Only thing preventing 5 stars is communication could’ve been better. There was very high demand this summer causing supply chain delays. Would’ve appreciated a bit more proactive communication, but acknowledge Debonair was likely managing a large pipeline of customers.

17 september 2026
Review zonder uitnodiging
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Antwoord van Debonair Cooling

Thank you, Angus, for your honest and thoughtful feedback. It was a pleasure completing your air conditioning installation.

We’re delighted to hear Ezekiel and Milad were polite, professional and carried out the work to a high standard. It is great to know you were pleased with the discreet external cabling, precise drilling and overall finish.

We also appreciate your understanding around the supply chain delays during such a high-demand summer. That said, we completely take on board your point about communication and agree that more proactive updates would have improved the experience. We are continuing to strengthen this part of our process as we grow.

Thank you for choosing Debonair Cooling and for your recommendation.

Beoordeeld met 5 van de 5 sterren

Great workmanship and I would recommend…

Great workmanship and I would recommend this company to friends and family. Two installation dates were cancelled, one the day before despite having a solid cast guarantee the equipment would be available. Communications could sometimes have been cleared. But the professionalism and skills of the engineer along with the quality of the products makes this a five star company

28 augustus 2026
Review zonder uitnodiging
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Antwoord van Debonair Cooling

Thank you for your five-star review and for recommending us to your friends and family, Rachel! We truly appreciate your flexibility with the scheduling changes and value your feedback, which will help us make our communication even clearer. We’re delighted that our engineer’s professionalism, workmanship, and the quality of the products made such a positive impression. Thank you for choosing Debonair Cooling!

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service, unit installed beautifully no mess the two guys that fitted it were very helpful and tidy. Am very happy with my cool bedroom would definitely recommend Debonair . Thank you 👏

11 augustus 2026
Review zonder uitnodiging
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Antwoord van Debonair Cooling

Thank you, Georgina. It was a pleasure completing your air conditioning installation. We’re delighted to hear you were happy with the fantastic service, neat installation and tidy finish from the team.

It is great to know your bedroom is now keeping nice and cool. Our engineers take pride in delivering professional residential air conditioning installations with care, cleanliness and attention to detail throughout. We truly appreciate your recommendation and thank you for choosing Debonair Cooling.

Beoordeeld met 1 van de 5 sterren

They’ve done it again!

They’ve done it again!
I booked another survey appointment after they did not attend the first one I booked (see previous review). They did not attend the second appointment either. No contact at all to let me know and no apology.
Who knows what kind of service Debonair provide to their current customers if this is how they treat potential customers.

18 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The team is outstanding

The team is outstanding.

From start to finish, they were impressive. To start, a simple video call on WhatsApp was arranged to review where we wanted the units installed. That was followed swiftly by a quote and useful information.

The installation went well and everything was left clean and tidy. What impressed me most is that the install was on a Friday and the guys worked until past 9pm to finish the job.

I could not be more pleased with the service and the price... and it has certainly paid dividends this summer.

29 mei 2026
Review zonder uitnodiging
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Antwoord van Debonair Cooling

Thank you, Conley. It was a pleasure installing your Daikin Perfera Multi-Split air conditioning system, with 5.0kW and 2.5kW indoor units.

We’re delighted to hear the process was impressive from start to finish, from the initial WhatsApp video survey through to the quotation, information provided and final installation. Our team takes pride in delivering professional residential air conditioning installations with clear communication, careful workmanship and a clean finish.

We really appreciate you recognising the engineers’ hard work in staying late to complete the job properly. It is great to know the system has made such a difference this summer. Thank you for choosing Debonair Cooling.

Beoordeeld met 1 van de 5 sterren

I called to request a quote for…

I called to request a quote for installation of ducted aircon in a large house. The surveyor I spoke with in zoom was dismissive and insisted on installing standard units. He then suggested an onsite survey but he didn’t show up to the appointment or called to cancel. Beyond unprofessional.

9 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

How on earth do you even get through to…

How on earth do you even get through to this company! Tried ringing, leaving messages, sent an email and nothing. What do you have to do to get some help?

9 juli 2026
Review zonder uitnodiging
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Antwoord van Debonair Cooling

Hi Coral, thank you for your feedback. We’re sorry to hear you have had difficulty getting through to us.

We are currently receiving an extremely high volume of enquiries, with over 200 calls coming through each day, and we sincerely apologise if your call, message or email has not been responded to as quickly as it should have been.

Please contact us directly via our business WhatsApp line on 07809 181228, where our team will be able to pick this up and assist you. If you are a genuine customer or have an active enquiry with Debonair Cooling, we would be more than happy to help.

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, would absolutely recommend

19 juni 2026
Review zonder uitnodiging
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Antwoord van Debonair Cooling

Thank you, Sam. We’re delighted to hear you had a great experience with Debonair Cooling. We truly appreciate your recommendation and thank you for choosing Debonair Cooling.

Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience
Very pleasant people carried out the installation with the minimum desturbance to me
Cleaning up as they went along.
Now house nice and cool

25 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Strange behaviour. No result. I pad for nothing.

Unfortunately the first time the Debonair engineers attended they just turned on the system that had been switched off by another engineer because it was not working. They then left after 10 mins without checking the system. I called them back and informed them that we knew the system was turned off and that we did not call them out to turn it back on and leave, we wanted them to identify the issue of why it did not work for longer than 5-10mins. Debonair sent out the engineers again a couple of days later, they told me we needed 5kg of refrigerant. I asked them to send me a quote then I did not hear from them again, Its been about three weeks now.
Update- Again this company are trying to say that my review is fake rather than apologise or rectify their mistake. Just own up. I have the paid invoice and this review is simply how they behaved and my review is quite detailed. I’ll post the invoice online if needed.

29 april 2026
Review zonder uitnodiging
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Antwoord van Debonair Cooling

"Firas Guar" is not a genuine client, has never been on our CRM system, has never been issued an invoice or even had a job booking raised. We know this is someone trying to hurt our reputation, we can provide information that this is not genuine.

Beoordeeld met 5 van de 5 sterren

Professional & Friendly

Milad and Mo were very professional, friendly and AC looks great!

20 mei 2026
Review zonder uitnodiging
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Antwoord van Debonair Cooling

Thank you, Natalia. It was a pleasure installing your 2.5 kW Daikin Perfera wall-mounted air conditioning system in Wandsworth.

We’re pleased to hear that Milad and Mohammad were helpful, friendly, and professional throughout the installation. It’s great to know the system is performing well and that you were happy with the overall experience.

Our team takes pride in delivering clean, reliable air conditioning installations in Wandsworth and across London, with strong attention to detail and customer care from start to finish.

Thank you again for choosing Debonair Cooling for your air conditioning installation in Wandsworth, London.

Beoordeeld met 5 van de 5 sterren

Careful, clean and considerate

Really fantastic clean install by Milad and Mo. Looked incredibly neat and they were very considerate and polite. Looking forward to cool summers and warm winters!

19 mei 2026
Review zonder uitnodiging
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Antwoord van Debonair Cooling

Thank you, James. It was a pleasure installing your 5 kW Daikin Perfera wall-mounted air conditioning system in Brentwood.

We’re pleased to hear that Milad and Mo delivered such a clean and neat installation while being considerate and polite throughout the process. Our team takes pride in providing high-quality air conditioning installations in Brentwood and across the wider London area, with strong attention to detail and respect for our clients’ homes.

The Daikin Perfera is a great choice for year-round comfort, and we’re glad you’re looking forward to cooler summers and warmer winters with your new system.

Thank you again for choosing Debonair Cooling for your air conditioning installation in Brentwood.

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service. Milad went above and beyond. Thanks v much!

15 mei 2026
Review zonder uitnodiging
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Antwoord van Debonair Cooling

Thank you, Alexis. It was a pleasure installing your 2.5 kW Daikin Stylish wall-mounted air conditioning system in Lambeth.

We’re pleased to hear you were happy with the service and that Milad went above and beyond throughout the installation. Our team takes pride in delivering professional, high-quality air conditioning installations in Lambeth and across London, with strong attention to detail and customer care from start to finish.

Thank you again for choosing Debonair Cooling for your air conditioning installation in Lambeth, London.

Beoordeeld met 5 van de 5 sterren

Veri nicely installed

Veri nicely installed, professional and curtious, definitely recommend.

15 mei 2026
Review zonder uitnodiging
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Antwoord van Debonair Cooling

Thank you, Luis. It was a pleasure installing your 3.5 kW Daikin Stylish wall-mounted air conditioning system in Bexley.

We’re pleased to hear you were happy with the professional installation and overall service. Our team takes pride in delivering clean, carefully finished air conditioning installations in Bexley and across London, while always being respectful and courteous in our clients’ homes.

We truly appreciate your recommendation and thank you for choosing Debonair Cooling for your air conditioning installation in Bexley, London.

Beoordeeld met 5 van de 5 sterren

outstanding service

Excellent experience from start to finish. They responded promptly, and provided outstanding service. The technicians were professional, friendly, polite, and very knowledgeable. Everything was done perfectly and left extremely clean. Communication, follow-ups, reminders, and updates were also excellent. Highly recommended!

9 mei 2026
Review zonder uitnodiging
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Antwoord van Debonair Cooling

Thank you, Sara. It was a pleasure installing your 2 kW Daikin Perfera wall-mounted air conditioning system in Barnet.

We’re pleased to hear you had an excellent experience from start to finish and that our communication and service stood out throughout the process. Providing prompt responses, clear updates, and a smooth installation experience is something we take great pride in across Barnet and throughout London.

It’s also great to know the technicians were professional, friendly, polite, and knowledgeable, and that the installation was completed to a high standard with a clean finish. Attention to detail and respect for our clients’ homes remain a key part of every air conditioning installation we carry out.

We truly appreciate your recommendation and thank you for choosing Debonair Cooling for your air conditioning installation in Barnet, London.

Beoordeeld met 5 van de 5 sterren

Did a great job with our two air cons !

11 mei 2026
Review zonder uitnodiging
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Antwoord van Debonair Cooling

Thank you, Andrew. It was a pleasure installing your two 2.5 kW Daikin Sensira wall-mounted air conditioning systems in Three Rivers.

We’re pleased to hear you were happy with the installation and overall result. Our team takes pride in delivering clean, efficient air conditioning installations in Three Rivers and across the wider London area, with strong attention to detail from start to finish.

Thank you again for choosing Debonair Cooling for your air conditioning installation in Three Rivers.

Beoordeeld met 5 van de 5 sterren

Great availability and install

Great availability and install - commercial team and install team were great

8 mei 2026
Review zonder uitnodiging
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Antwoord van Debonair Cooling

Thank you, Gaspard. It was a pleasure installing your 2 kW and 3.5 kW Daikin Stylish multi-split air conditioning system in Haringey.

We’re pleased to hear you were happy with both the availability and the installation process. It’s great to know both our commercial team and installation team delivered a positive experience from start to finish.

Our team takes pride in providing smooth, well-coordinated air conditioning installations in Haringey and across London, with strong communication, efficient scheduling, and a high standard of workmanship throughout.

Thank you again for choosing Debonair Cooling for your air conditioning installation in Haringey, London.

Beoordeeld met 5 van de 5 sterren

Milad and team were fantastic

Milad and team were fantastic. Really professional and lovely, it’s a great a/c system ! Absolutely thrilled.

8 mei 2026
Review zonder uitnodiging
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Antwoord van Debonair Cooling

Thank you. It was a pleasure installing your 2.5 kW Daikin Sensira wall-mounted air conditioning system in Wandsworth.

We’re pleased to hear that Milad and the team delivered a professional and positive installation experience. It’s great to know you’re thrilled with the system and happy with the overall result.

Our team takes pride in delivering clean, efficient air conditioning installations in Wandsworth and across London, with strong attention to detail and customer care throughout.

Thank you again for choosing Debonair Cooling for your air conditioning installation in Wandsworth, London.

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