Southsea Deckchairs Reviews 

Both the founder Stephen and his team member Nikki were super friendly and helpful, answering my questions before placing my order and keeping me updated throughout on availability and delivery. Really nice to deal with a business with a personal touch and some lovely humans. Very glad I found their website and very happy with my purchase.

Bought new slings for my Southsea Deckchair tennis chairs. My original ones were black cotton fabric,had them years but they eventually faded then ripped. Decided to go with olive green acrylic replacements.
Very easy to order, website has a lot of lovely fabrics,but loved the green which I purchased. Quick delivery by courier. Easy to fit,no instruction necessary. Beautifully made,love the quality of the acrylic fabric,and colour exactly what was wanted.
(Good match to website,but I did get some swatches of different greens to make sure).
Overall very pleased with my purchase and Southsea Deckchair experience.

I had already bought two chairs a number of years ago, they were really good quality so l decided to buy another, the last thing you need is deck chair collapsing so I would rather buy one I know to be good quality and that will last years

Very happy with my new windbreaks. Lovely vibrant colours, quality fabric and the poles have stainless steel tops and bottoms so hoping to get many years use out of them

Just needed a replacement sling for our lovely deckchairs (they truly are the best quality available) after a mouse did their worst
Delivery was very efficient BUT carriage charge to post a small package was ridiculously high - felt like we were ripped off as a loyal customer

Lovely quality product, chair feels robust. Fabric beautiful. Prompt delivery.

Good online chat communication; helpful staff; well packed items with quick delivery.

The products were of excellent quality and the staff were extremely helpful
Thank you Southsea Deckchairs

As usual great deckchairs,well made.
Good delivery service.

Well made with good timber, using a sauna chair and tennis chair in the front room of a small flat.
Well chuffed.

Love our Edwardian deckchairs - good quality item and great company to buy from- helpful and informative- would recommend. Just need some sun now …..

Really good product - wood sauna chair. Looked on the internet to find one and we thought this was the best. Decided to go and collect rather than have it sent. The people in the office were really nice. Felt good after collecting it, the way you do when you’ve got something nice from a good company. Our cat really likes it too. It is now his sunbathing place of choice.

A great product, the team couldn't help me enough to make sure I was purchasing the correct product for my needs. Arrived promptly.

Surprisingly good service. I made a bulk order for my employer, a prestigious institution. Southsea Deckchairs took the time to advise me which sling material would best suit my application and how to best put my employer's logo on the sling. They were patient through my employer's decision making process. The deck chairs are great. Solidly built and good looking. I compared companies and am happy with my choice.

Wonderful customer service with great communication to collect a deckchair out of season!

Chair is superb! Great quality and very comfortable!

Fabulous chairs: so well made and made for comfort. Currently set up in our room in front of the fire as haven’t found chairs for that room yet but loved the deckchairs which we can use in summer too!

Apart from not delivering the chairs on my preferred date, the items are great! Roma [the lady I spoke with on the phone] was extremely polite and professional.

**EDIT to add: since writing this review, the company have now resolved this issue and I have increased the rating from 1 to 4 stars.

The deckchairs themselves are high quality and very comfortable. Sadly the customer service does not match up to the product.

I ordered two deckchairs but there were some marks on one of the covers. I emailed customer services but got no reply for several days. The company then offered a replacement sling (seat cover), which would have solved the problem, but they have never sent it.

I contacted them again six weeks after their emails went silent but they did not reply. It has now been almost four months since I placed the order.

It feels as though customer service is lacking although the deckchairs themselves are very good.

Purchased two chairs from Southsea Deckchairs in 2021. It was a great experience being able to choose from so many bespoke options to suit our needs. The chairs are of high quality and we have enjoyed using them. One of them recently developed a fault after 3 years of use. The customer service to resolve the fault was exemplary and sorted out quickly. Nice to have someone in the UK to ring up who respond positively. I recommend this company.

Perfect for my husband he loves it. Beautifully made. Sturdy. Delivery was on time. A brilliant experience. Thankyou