Defender Industries Reviews 

i really appreciated the entry boxes lit up green with a statement to the effect of 'The email address entered is valid', etc. Very helpful addition to the website.

First, I got quick and very helpful advice from Defender technical support. Second, it was very easy to find and purchase the Galley Gusher rebuild kit I needed.
My only difficulty was that somehow my password had expired and I had to reset it.

Can’t believe they had the best prices for 42 year old Mercury outboard wiring harnesses! And free shipping to boot👍

No one has a wider range of stock, but more importantly, have experts on hand at the store to make sure you are getting the right part for the right application.
Also, very dog friendly. If my Lab had a credit card he would shop there with me.

Had to ck out as a guest as would not except pass word change.

It was easy to order online and then pick up at the store.

Numerous hatch covers (5) were too small to fit the Lewmar hatches. That seems to be an ongoing problem according to your customer service people on my telephone call.

Exactly what I needed for the best price found.

Easy ordering

staff helpful, confusion over pricing
liked old store better

Straightforward process. Competitive pricing.

Have your IT group fix the site to accept VPN connections, turning VPN off is not a good answer, it compromises my systems

Always have what I need in stock at great prices

Best price and fast shipping, usually have what I need.

Helpful,experienced staff with excellent parts availability.

Since buying a 40-year old sailboat last year, I have ordered a bunch of gear from Defender to repair or upgrade my boat's systems. I like the prices and selection. They have been helpful and supportive when I have questions or problems with an order.

My only complaint - the web site needs category-specific filter criteria, which would greatly simplify search results.

Customer service right on the ball.
Quick and courteous.