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DEGIRO Reviews 

769
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was ver... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would like to agree with another colleague who said I Have had a good experience with this platform but Brexit has made it extremely difficult to trade here due to the time and bureaucracy it take... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Financieringsmakelaar

Geschreven door het bedrijf

Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user-friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

769 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(769)

46 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Best online broker for sure.

This company knows what it is doing with good communication and execution of orders at great value you feel in good hands. Suggest you give them a test drive for sure. I am delighted.

12 april 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear CB,

Thank you for your thoughtful message! We will make every effort to maintain our high standards.

Best regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

Good platform whilst fees remain low.

In my personal experience, customer service has been exemplary, as expected of a Dutch company.
Platform is easy to navigate and the offerings on products, across global markets, are exceptional.
Could be slightly more transparent on margin and negative equity fees.
From a UK investor perspective, would be highly competitive to add a stocks and shares ISA to the product offering, not sure if this is possible due to Dutch banking regulations.

10 april 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear David,

Thank you for your review and kind words! We appreciate your feedback and will take it into serious consideration.

Kind regards, DEGIRO

Beoordeeld met 1 van de 5 sterren

Missing deposit

They recently changed the bank account for deposits. My deposit isn't showing up in my balance, support taking their time to look into it, days from sending mails with proof to getting a reply, leaving my balance negative and racking up interest.

Have completely lost my trust. Will be contacting regulators soon, doesn't seem like they care much.

3 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Intelligent Investors choice Broker.

This company charges low fee for longer term investors. Build your wealth brick by brick with this regulated broker with low leverage fee available.

11 april 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Hello, Thank you for positive review! Kind regards, DEGIRO

Beoordeeld met 1 van de 5 sterren

Poor Customer Service & Huge Withdrawal Delays

Used to be a great broker with low fees, now it is clearly shown up by competition and has large delays in withdrawals (2 weeks and waiting).

Fees are now higher than in mobile competitors.

Customer service is shocking, no apology or explanation for a withdrawal taking 10 days (and still waiting). This is shocking and has resulted in me missing the UK 23/24 tax deadline.

Platform is clunky with poor offerings versus competitors

9 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy and Logical to use

Nice and easy to use! Good interface without too much going on to distract you. Well presented information and analysis and decent fees too compared to other platforms I've used

2 april 2024
Review zonder uitnodiging
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Antwoord van DEGIRO

We are glad to read about your experience, James! We work hard to continuously provide quality services. Furthermore, we are working on improvements whenever possible.

Kind regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

Quick

Quick, easy, cheap need I say more :-)

27 maart 2024
Review zonder uitnodiging
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Antwoord van DEGIRO

Hello, thank you for the 5-star review. We greatly appreciate it! Kind regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

Excellent trading platform

Nice interface. Easy to use and invest. Transparent fees.

I've been investing for years in international markets with very small fees

21 maart 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Ernie,

We are happy to read about your experience! We are working hard to continuously deliver quality services.

Kind regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

very user friendly

11 maart 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Hello Yap,

Thank you for the 5-star review. We greatly appreciate it!

Kind regards, DEGIRO

Beoordeeld met 4 van de 5 sterren

Very easy to use stock trading website

Very easy to use stock trading website. Gave 4 stars instead of 5 because the cost of buying US stocks has recently risen from £0.45 to £1.72. Still good value though.

8 maart 2024
Review zonder uitnodiging
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Antwoord van DEGIRO

Dear Mark,

Thank you for your review! We appreciate your feedback and will take it into serious consideration.

Kind regards, DEGIRO

Beoordeeld met 4 van de 5 sterren

Great platform and very easy to use

Great platform and very easy to use. Really happy at the moment.
it would be nice to see better reporting options such as performance in % since opening, YTD, etc
If one day that is available, i will give 5 stars.

6 maart 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Toki,

Thank you for your review! We appreciate your feedback and will take it into serious consideration.

Kind regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

Easy to use especially for someone…

Easy to use especially for someone joining trading for the first time. The app is always working and transaction fees are low.

5 maart 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Hi Lewis,

Thank you for the positive review. We greatly appreciate it!

Kind regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

Fees are decently low and transparent

Fees are decently low and transparent, the interface is user-friendly, clear, and transparent, customer service works really well. Overall this is my broker of choice for ETFs.

1 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Will Sell Your Shares Without Consent

Beware, these guys claimed there was a deficit on my account, and even though i deposited money to clear it, they sold multiple shares without even consulting me. AVOID

20 februari 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Excellent platform for trading FTSE…

Excellent platform for trading FTSE stocks and the fees are low, here at Degiro, you have plenty of other options to trade other European markets, the execution is fast and pay out is quick and without any fuss, some smiple test questions are ask to give you some awareness of the risks that are involved with financial instruments.

20 februari 2024
Review zonder uitnodiging

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