DEGIROReviews 

1.113
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Demora demais (várias horas) para que um novo depósito por transferência instantanea intra-EU apareça no saldo da conta, o que faz perder oportunidades de investimento. Num mundo onde trasnferencia... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excelente plataforma. Simples, limpa, honesta. Suporte eficiente, com respostas rápidas. Nunca tive problemas com a Degiro. Já utilizo há mais de 1 ano. Recomendo.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Não sei bem defenir. Só sei, que me sinto tranquilo ter como minha Corretora a DEGIRO! Espero, que esta positividade de análise em relação à DEGIRO, continue. É com confiança iniquivoca, que dese... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Uso há vários anos sem problema, suportam imensos mercados e conversões automáticas entre moedas. As comissões podem ser mais altas que outras corretoras mas acaba por ser uma diferença irrisória

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Beleggingsadvies
  2. Financieringsmakelaar
  3. Effectenmakelaar

Geschreven door het bedrijf

Fundada em 2008 em Amesterdão, a DEGIRO tornou-se numa das maiores e mais credíveis corretoras online da Europa. Atualmente, mais de 3 milhões de clientes em 16 países europeus confiam na nossa plataforma de alto desempenho para investir a nível global a baixo custo. Os investidores podem aceder a mais de 45 mercados transversais a 30 países e a uma vasta gama de produtos de investimento, incluindo ações, ETF, obrigações, opções e futuros. Em vários mercados, como os Países Baixos, Espanha, França, Alemanha, Itália, Irlanda, Portugal e Grécia, os clientes também podem investir em criptomoedas. Isto permite aos investidores construir carteiras diversificadas numa única conta. A nossa plataforma combina tecnologia de negociação inovadora com apoio ao cliente personalizado por telefone e e-mail nos idiomas locais. Quer seja um investidor iniciante ou experiente, pode beneficiar de preços transparentes, ferramentas fiáveis e uma experiência de investimento sem complicações. Como parte da flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), combinamos tecnologia inovadora e intuitiva com a escala e a estabilidade financeira de uma infraestrutura de corretora líder na Europa. O nosso compromisso com o valor, a fiabilidade e a qualidade do serviço foi reconhecido com mais de 100 prémios internacionais. A DEGIRO continua a empoderar os investidores, fornecendo soluções eficientes, transparentes e fáceis de utilizar que os ajudam a atingir os seus objetivos financeiros com confiança. Investir envolve risco de perda. Isto não constitui aconselhamento de investimento.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(1.113)

80 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy platform to use

Easy platform to use, quick service

13 maart 2025
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Ernst,

We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!

Kind regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

Muito boa funcionalidade em geral

Muito boa funcionalidade em geral, boa comunicação, transparência.

12 maart 2025
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Olá Sr. Nuno,

Estamos muito felizes em te-lo connosco!

Agradecemos imenso o seu feedback.

Com os nossos melhores cumprimentos,
DEGIRO

Beoordeeld met 5 van de 5 sterren

Professional design

It's not gamified. Professional user experience.

6 maart 2025
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Duarte,

We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!

Kind regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

Simple to use.

3 maart 2025
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Nando,

We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!

Kind regards, DEGIRO

Beoordeeld met 2 van de 5 sterren

Plain vanilla ok; otherwise no ...

DeGiro seems to be a good platform for plain vanilla trades.

But I recently bought puts on the S&P 500 and they struggled:

- my orders disappeared with no explanation
- when I did manage to buy, the prices are wrong and the P&L on one position is showing market value minus 20 cents
- there are many P&L calculations and it's unclear what each means, so I have to do the calcs manually in Excel
- Support is slow with poor follow up

Today, they are showing a decline in US markets after a close where they increased.

1 maart 2025
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Olivier,

Thank you for sharing your detailed feedback. We apologize for the issues you have encountered and appreciate your patience as we work to resolve them.

Regarding the daily variations in market data, these are dependent on our data providers. Some providers calculate based on the first price of the day, while others use the last price from the previous trading day. This can result in discrepancies in the displayed market values.

We understand your frustration with the disappearing orders, incorrect prices, and unclear P&L calculations. Our team is actively investigating these issues. If our service desk has informed you that your case has been escalated, please be assured that we are working diligently to find a resolution. Some issues may take longer to address, but we are committed to providing a thorough response.

Please note that despite any visualization issues on the platform, your investments are not affected. We are continuously working to improve our systems and appreciate your understanding.

If you have any further concerns or need additional assistance, please do not hesitate to contact our customer service team.

Sincerely,
DEGIRO

Beoordeeld met 5 van de 5 sterren

Muito didatico.

25 februari 2025
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Olá Paula!

Estamos muito felizes em te-la connosco!

Obrigado pela review de 5 estrelas!

Com os nossos melhores cumprimentos,
DEGIRO

Beoordeeld met 5 van de 5 sterren

It is really easy to use the platform

It is really easy to use the platform, anyone can do it.
Searching for stocks or ETFs, buying what you want, moving money from you accounts, selling, get money from the platform are really simple operations. Well done Degiro!

25 februari 2025
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Isabel,

We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!

Kind regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

exactness

exactness, all the information.

20 februari 2025
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Álvaro,

We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!

Kind regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

Simple and clean

19 februari 2025
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Paulo,

We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!

Kind regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

Excelente corretora.

18 februari 2025
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Olá Sr. Lopes,

Estamos muito felizes em te-lo connosco!

Agradecemos imenso o seu feedback.

Com os nossos melhores cumprimentos,
DEGIRO

Beoordeeld met 1 van de 5 sterren

Besides the fact that I do jot…

Besides the fact that I do jot recommend Degiro, as there are better platforms, I have just received a questionary to review degiro and they only accept 10/10, jone bellow. Tried to give 1 but not allowed.

12 februari 2025
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Sónia,

Thank you for your feedback. We apologize for any frustration you experienced with our review process. We value all feedback, whether positive or negative, as it helps us improve our services.

We are currently reviewing our questionnaire system to ensure it accurately reflects our clients' experiences. Your input is crucial in this process, and we appreciate you bringing this to our attention.

Please feel free to contact our Portuguese customer service team if you have any further concerns or if there is anything we can do to assist you.

Sincerely,
DEGIRO

Beoordeeld met 5 van de 5 sterren

Good customer service

Easy registration, good customer service

12 februari 2025
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Tom,

We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!

Kind regards, DEGIRO

Beoordeeld met 1 van de 5 sterren

The most expensive broker with…

The most expensive broker with extremely high fees, terrible customer service, extremely high commissions and expensive FX rates.

6 februari 2025
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Jose,

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you have experienced. Your comments are very important to us, and we take them seriously.

We strive to provide competitive rates and exceptional customer service, and we regret that we did not meet your expectations. We would like to understand more about your experience and address any specific issues you faced. Please contact our Portuguese customer service team so we can assist you further.

We are committed to improving our services and appreciate your input as it helps us to better serve our clients.

Sincerely,
DEGIRO

Beoordeeld met 5 van de 5 sterren

Easy to work with

Easy to work with, at a fair price.

6 februari 2025
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Tiago,

We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!

Kind regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

Been using it for years.

Been using it for years.
Seems legit and trustworthy.

27 januari 2025
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Pedro,

We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!

Kind regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

Adoro fazer os meus investimentos na…

Adoro fazer os meus investimentos na DEGIRO, é uma plataforma muito fácil e prática de usar

25 januari 2025
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Olá Sr. Ildeberto,

Estamos muito felizes em te-lo connosco!

Agradecemos imenso o seu feedback.

Com os nossos melhores cumprimentos,
DEGIRO

Beoordeeld met 5 van de 5 sterren

The platform is well thought and is…

The platform is well thought and is really secure. Also provides great investment insights and training.

17 januari 2025
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Danilo,

We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!

Kind regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

User since 2016 - couldn't ask for a better user experience.

User since 2016. Couldn't ask for a better user experience. Would only request for some fees to be lower but generally speaking, Degiro is a cheap and great alternative to build your financial portfolio.

31 december 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Joao,

We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!

Kind regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

Very intuitive and easy to use

Very intuitive and easy to use

30 december 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Vasile,

We are happy to read about your experience! We are working hard to continuously deliver quality services and products, so we really appreciate your feedback!

Kind regards, DEGIRO

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