DEGIRO Reviews 

1.113
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Demora demais (várias horas) para que um novo depósito por transferência instantanea intra-EU apareça no saldo da conta, o que faz perder oportunidades de investimento. Num mundo onde trasnferencia... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excelente plataforma. Simples, limpa, honesta. Suporte eficiente, com respostas rápidas. Nunca tive problemas com a Degiro. Já utilizo há mais de 1 ano. Recomendo.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Não sei bem defenir. Só sei, que me sinto tranquilo ter como minha Corretora a DEGIRO! Espero, que esta positividade de análise em relação à DEGIRO, continue. É com confiança iniquivoca, que dese... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Uso há vários anos sem problema, suportam imensos mercados e conversões automáticas entre moedas. As comissões podem ser mais altas que outras corretoras mas acaba por ser uma diferença irrisória

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Beleggingsadvies
  2. Financieringsmakelaar
  3. Effectenmakelaar

Geschreven door het bedrijf

Fundada em 2008 em Amesterdão, a DEGIRO tornou-se numa das maiores e mais credíveis corretoras online da Europa. Atualmente, mais de 3 milhões de clientes em 16 países europeus confiam na nossa plataforma de alto desempenho para investir a nível global a baixo custo. Os investidores podem aceder a mais de 45 mercados transversais a 30 países e a uma vasta gama de produtos de investimento, incluindo ações, ETF, obrigações, opções e futuros. Em vários mercados, como os Países Baixos, Espanha, França, Alemanha, Itália, Irlanda, Portugal e Grécia, os clientes também podem investir em criptomoedas. Isto permite aos investidores construir carteiras diversificadas numa única conta. A nossa plataforma combina tecnologia de negociação inovadora com apoio ao cliente personalizado por telefone e e-mail nos idiomas locais. Quer seja um investidor iniciante ou experiente, pode beneficiar de preços transparentes, ferramentas fiáveis e uma experiência de investimento sem complicações. Como parte da flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), combinamos tecnologia inovadora e intuitiva com a escala e a estabilidade financeira de uma infraestrutura de corretora líder na Europa. O nosso compromisso com o valor, a fiabilidade e a qualidade do serviço foi reconhecido com mais de 100 prémios internacionais. A DEGIRO continua a empoderar os investidores, fornecendo soluções eficientes, transparentes e fáceis de utilizar que os ajudam a atingir os seus objetivos financeiros com confiança. Investir envolve risco de perda. Isto não constitui aconselhamento de investimento.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(1.113)

80 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

So far so good

So far so good - clean and easy UI, system works, very transparent so far.

4 november 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Hello Sergii,

It's great to hear that you are satisfied with our services!

We greatly appreciate your 5-star review.

Kind regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

if we have custody of the shares

I have negotiated buying and selling shares quickly, transparently and safely.

15 oktober 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Andrea,

Thank you for your feedback! We hope you continue enjoying your experience with us.

If you need any clarifications from our side, don't hesitate in reaching out to us.

Best regards,
DEGIRO

Beoordeeld met 5 van de 5 sterren

App facil de utilizar

App facil de utilizar
Segurança
Contém conteúdo para educação financeira

14 oktober 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Olá Sr. Miguel!

Estamos constantemente a tentar melhorar a nossa plataforma. Agradecemos imenso a sua confiança!

Para qualquer esclarecimento ou suporte, não hesite em contactar o nosso serviço de apoio ao cliente.

Com os nossos melhores cumprimentos,
DEGIRO

Beoordeeld met 5 van de 5 sterren

Recomendo o Degiro para investir....

Recomendo o Degiro para investir e comprar ETFs. As taxas são baixas, a interface é intuitiva e o acesso aos mercados internacionais é excelente. Estou bastante satisfeito com o serviço, especialmente pela eficiência e praticidade que oferece.

10 oktober 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Olá Sr. João,

Estamos muito felizes em te-lo connosco!

Para qualquer esclarecimento ou suporte, não hesite em contactar o nosso serviço de apoio ao cliente.

Com os nossos melhores cumprimentos,
DEGIRO

Beoordeeld met 5 van de 5 sterren

Works very well and is clear.

7 oktober 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Elisabete,

We hope you continue enjoying your experience with us.

If you need any clarifications from our side, don't hesitate in reaching out to us.

Best regards,
DEGIRO

Beoordeeld met 5 van de 5 sterren

easy to use and to check

5 oktober 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Dario,

We are happy to read about your experience! We are working hard to continuously deliver quality services and products.

Kind regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

Super

Fast and profissionals.
Recomendable

25 september 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Alberto,

Thank you for your feedback! We hope you continue enjoying your experience with us.

If you need any clarifications from our side, don't hesitate in reaching out to us.

Best regards,
DEGIRO

Beoordeeld met 5 van de 5 sterren

Great

Reliable, user friendly

24 september 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Miguel,

Thank you for your feedback! We hope you continue enjoying your experience with us.

If you need any clarifications from our side, don't hesitate in reaching out to us.

Best regards,
DEGIRO

Beoordeeld met 1 van de 5 sterren

Worst customer service ever!

Worst customer service ever!
I've been using DeGiro in two countries for years now (first in Sweden, now in Portugal since I moved there).
In my last year in Sweden they failed to provide a document required by the tax authorities which they have issued previous year. I sent them their own report, the reply by Skatteverker and they continued to claim that this document is not required and they can't provide it.
I'm struggling with them now in Portugal - I'm trying to use the interface of Simply Wall St to see my DeGiro portfolio in their platform. Long story short after several email requests and restarting the conversation with new incompetent customer service representative each time it became clear they don't know the difference between mobile passcode (required for the integration) and 2FA. In their last email they told me to call by phone if I have issues logging in to DeGiro app which was never a problem. After that they started ignoring my emails.
I'm now looking for another alternative which works with Simply Wall St. DeGiro is a sick joke!

P. S. After seeing the answer with the advice to contact the Portuguese service desk I have a follow up question - which service desk do you think I've been struggling with during the last month or so?!? Furthermore you may have an app in Portuguese but you don't have a Portuguesse service desk. It's the same shameful one which has only been getting worse since you outsourced it to Bulgaria (I'm Bulgarian but it's terrible). It's time to give IBKR a chance...

20 september 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Hello Boyan,

We regret to hear that you are encountering different issues using our platform. We would like to request you to contact the Portuguese Service Desk, since you are now keeping an account in the Portuguese platform. We will be able to support you in English.

Best regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

Yes, lots of investment options.

There are lots of investment options at very attractive prices. It is very intuitive and reliable to use.

19 november 2023
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Carlos,

We are happy to read about your experience! We are working hard to continuously deliver quality services.

Kind regards, DEGIRO

Beoordeeld met 4 van de 5 sterren

Very simple and intuitive

Very simple and intuitive. Some high comissions on stocks but for ETF's it's pretty low.

17 september 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Rui,

We are happy to read about your experience! We are working hard to continuously deliver quality services and products.

Kind regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

Very usefull

Very usefull, simple, easy to use, low taxrate. When you need help they are very helpfull and don´t take eternity to respond.

16 september 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear MrSrneptuno

Thank you for your thoughtful message! We will make every effort to maintain our high standards.

Best regards, DEGIRO

Beoordeeld met 5 van de 5 sterren

Degiro good investment platform

Good fees for a user-friendly platform

12 september 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Sr. Duarte,

Thank you for your feedback! We hope you continue enjoying your experience with us.

If you need any clarifications from our side, don't hesitate in reaching out to us.

Best regards,
DEGIRO

Beoordeeld met 5 van de 5 sterren

Ótima plataforma e de fácil interação.

Apoio ao cliente e excelente já utilizei e fui muito bem atendido em português.

10 september 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Olá Sr. Augusto!

Estamos muito felizes em te-lo connosco!

Para qualquer esclarecimento ou suporte, não hesite em contactar o nosso serviço de apoio ao cliente.

Com os nossos melhores cumprimentos,
DEGIRO

Beoordeeld met 5 van de 5 sterren

So far so good

So far so good. Very easy to use and consult the evolution of investments made.

30 augustus 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Dear Sr.Rocha,

Thank you for your feedback! We hope you continue enjoying your experience with us.

If you need any clarifications from our side, don't hesitate in reaching out to us.

Best regards,
DEGIRO

Beoordeeld met 5 van de 5 sterren

Excelente app

26 augustus 2024
Review zonder uitnodiging
Logo DEGIRO

Antwoord van DEGIRO

Olá Pedro,

Estamos muito felizes em te-lo connosco!

Para qualquer esclarecimento ou suporte, não hesite em contactar o nosso serviço de apoio ao cliente.

Com os nossos melhores cumprimentos,
DEGIRO

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