Delta Power Stations Reviews 

37
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Van Conversion: EcoFlow Delta Pro big 3600 WHr, 300 amp hour battery, single unit easy installation, cheaper than individual components, no designing system, RV TT 30 Amp plug makes easy switching bet... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service, could not have asked for more. FEDEX had some delivery issues and Delta worked hard with me to get them successfully resolved. I have not had time to set unit up, but I am sure they... Toon meer

Beoordeeld met 1 van de 5 sterren

Mauvaise fiabilité, prix élevés! Exige une facture pour intervenir mais ne prend pas en considération le relevé Mastercard! Comment présenter des factures après plusieurs achats en juillet 2023, je le... Toon meer

Beoordeeld met 5 van de 5 sterren

Delta and Drew V (owner/operator) provide excellent service during sales, follow up, and assistance with your concerns. Having purchased a product that had a manufacturing defect, the company followed... Toon meer

Bedrijfsgegevens

  1. Energiecentrale

Geschreven door het bedrijf

Delta is one of the fastest-growing EcoFlow online retailers across the country. We make sure our customers have the best experience possible. As a customer, you will always be our priority and we're committed to it!


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

37 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(37)

1 review in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Smart generator not charging

I purchased the Eco Flo delta, smart generator along with an entire set up of the Eco Flo, delta pros and external batteries. The generator will not charge either the batteries or the Eco Flo delta pros via the smart cable. This defeats the entire purpose of the smart generator if you can’t charge DC to DC and have the equipment communicate with the generator. The equipment recognizes that it’s connected to the generator. The generator knows that it’s connected to the equipment via the icons on the screen however, no charging ever occurs. I opened up a support ticket several weeks ago and at this point all that has happened is they sent the wrong adapter to me? They were supposed to send a new power adapter for the generator and I and they ended up sending me a level two charger adapter. They claim they’re trying to get this issue resolved but weeks and weeks are going by and I am sitting here with 700 pounds of paper weights. This was supposed to be a system for Home back up in case of a hurricane and I have yet to be able to test the equipment before an event happens. If this issue get resolved, I will post an update on what happens.

9 juni 2023
Logo Delta Power Stations

Antwoord van Delta Power Stations

Dear Dion,

We apologize for the negative experience you had with our product/service.

Upon investigation, it appears that the issue you encountered was not due to any fault on our end. Unfortunately, Ecoflow sent you the incorrect adapter, and as an apology, they have let you keep the incorrect adapter that is used for recharging Delta Pro to EV Station and sent the correct adapter.

Regarding your other concern at which the Smart Generator recharges the unit. The setting can be configured via Ecoflow app. By default, the Smart Gas Generator automatically turns on when it detects the Delta Pro unit is at 20% or less battery level.

Please know that our company (Delta Power Stations - www.delta-pps.com) is dedicated to providing excellent customer service and support. We understand that this unexpected circumstance may have caused frustration and inconvenience for you, and for that, we sincerely apologize.

If there is anything else we can do to address this issue, please don't hesitate to contact us. We value your business and want to make sure you have a positive experience with us.

Beoordeeld met 4 van de 5 sterren

Great Unit only one minor drawback

The whole unit is great. It is both a backup battery in my house and I use it as a second battery SUV for accessories when overlanding. It charges from house AC in just about an hour, it is a nice compact form factor with plenty of input and output options.
The one minor draw back is that I can't take advantage of the 400W 120 AC outlet in my 4runner. The 4runner outputs a modified sin wave and the Ecoflow Delta 2 will not charge from it. I remedied the situation with a cheap 400w AC/DC powersupply off amazon, and connected it to the solar input.
Obviously this is not efficient but it charges at about 300W, which is faster than charging it directly from the standard 12v 100W DC outlets in the car. Additionally, it does not have an IP rating so it cannot be exposed to any wet situations, but this is not a problem since it stays in the SUV. If the Ecoflow Delta 2 could accept a modified sine wave AC input, and had some amount of water or rain resistance built in (you can buy a special made waterproof bag that has vents on it) it there would be no other solution like it. Even without those features its so great I will probably get more to increase my backup capacity. Great product.

2 juni 2023
Logo Delta Power Stations

Antwoord van Delta Power Stations

Hi Michael, thanks for reviewing. The Truspilot section is for our business and service review. If there is anything we can do to make your experience better do let us know.

Would you be able to review our service here and post the product review on the product page if that's fine?

Link: https://delta-pps.com/products/ecoflow-delta-2-portable-power-station

Regards,
Drew

Beoordeeld met 5 van de 5 sterren

I just had to leave a review after the great customer service and amazing pricing

I just had to leave a review after the great customer support I got from the guys over at Delta Power Stations.
I was a little skeptical so I decided to split up my order into 2 shipments.
On my first order I ordered an Echo flow Delta Pro, 2 extra batteries and 400w solar panel (this was a kit they offered).
To my surprise it was SEVERAL hundred less than any other site I have been looking at, including sites such as Amazon and even EchoFlow. Not only were they cheaper they offer FRTEE shipping and they did not charge me sales tax. Those two items alone saved me a big chunk of change. I got my order delivered a few days later and after setting it all up, I placed my second order. Once more an Echo Pro Delta, and two batteries, the junction cable to run duel phase 220w along with a few other odds and ends. (EV charging adaptor, Smart Generator charging adaptor, and some Y cables)
What I forgot to order was the smart generator. I picked up the phone and called them, they checked to see if I did forget and yes it was my fault. I then placed a 3rd order for the smart Generator and it like the others showed up a few days later, also free shipping and no sales tax.
These guys are amazing, you can text them on the weekend if you have a question and you WILL get a call back in a short amount of time. what other company has customer service like this?

While I have my system set up, if I ever need something else this is going to be the rist place I check. They have free shipping on all orders, they don't charge sales tax, and they sell the products for less than you can find other places (and they even some times off a discount code for like 5% or 6% off!!!!)

15 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, could not have asked for more. FEDEX had some delivery issues and Delta worked hard with me to get them successfully resolved. I have not had time to set unit up, but I am sure they will be helpful with that as well if I have questions. Certainly recommended and probably will get another unit as a gift.. - Thanks!

6 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Company With Product Support At All Times

Delta and Drew V (owner/operator) provide excellent service during sales, follow up, and assistance with your concerns. Having purchased a product that had a manufacturing defect, the company followed up spending numerous hours, e-mails, letter of support to the manufacturer, and even a personal phone call. Reach out to Delta as they will assist you after the sale to resolve any issues.

27 augustus 2022
Review zonder uitnodiging

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