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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Jade is really supportive and professional, though there are delays she seems very on target and gets issues solved! I like dealing with Jade. She also seems like a compassionate person and her custom... Toon meer

Beoordeeld met 4 van de 5 sterren

It was easy to find what I was looking for online. It would have been better if I could have talked to someone on the phone. A previous order was done over the phone but we never received the produc... Toon meer

Beoordeeld met 5 van de 5 sterren

This is the simplest and easiest site to place an order. I have never had any issue with getting my order, tracking is sent and we can track to order.

Beoordeeld met 3 van de 5 sterren

Delivery is slower than expected as I have not received the product yet. Ordering and payment for the product was easy enough. Perhaps I can update once I receive the product.

Bedrijfsgegevens

  1. Tandheelkundige benodigdheden winkel
  2. Business to Business-service
  3. Ziekenhuisbenodigdheden
  4. Medische benodigdheden winkel
  5. Magazijn

Geschreven door het bedrijf

Dental Wholesale Direct was founded in 2011 to provide a more affordable alternative to the "Big Guys." Dental Wholesale Direct uses a streamlined business procedure to supply the dentist's most frequently used products at a fraction of the cost they were previously paying. Get a gift card with every purchase!  Dental Wholesale Direct uses a streamlined business process to supply the dentist's most frequently used products at a fraction of the cost they were previously paying. Get a gift card with every purchase!    Enjoy competitive prices, a large assortment of dental supplies, and a professional team ready to answer your needs.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

105 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

I absolutely appreciate Jade

I absolutely appreciate Jade! She's so supportive and professional, and even when there are delays, she stays on top of things and gets them sorted. Her customer service is just wonderful—she's attentive, polite, and so calm and approachable.

12 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I placed an order for burs

I placed an order for burs. After a few days I did not get any updates that the orde had shipped and contacted the company. I was told that the order was cancelled because they were not available. In reality they decided to increase the price from 69.95 to 154.95 after I placed my order and cancelled it.
These people do not conduct honest business.

7 november 2025
Review zonder uitnodiging
Logo Dental Wholesale Direct

Antwoord van Dental Wholesale Direct

Dear valued customer,
We at Dental Wholesale Direct are working hard to bring our customers the best quality products at the best prices on the market. Our efforts to provide our customers with such products and prices often involve sourcing products overseas, where prices can often vary. As such, we reserve the right to cancel orders if we are unable to source a product adequately for our customers. This pertains to situations where products cannot be supplied within a reasonable time, or market prices drastically shift. This practice is very common among all businesses. We regret that this situation has caused this level of dissatisfaction and inconvenience, and hope you understand our policies and the circumstances at hand.

We hope to still earn your business in the future, should this product, or others, meet your budgetary needs.

Kind regards,
The Dental Wholesale Direct Team.

Beoordeeld met 1 van de 5 sterren

Order cancelled withou explanation

Well, this email asking for stars came 9/4, shortly after I placed the order. I thought I would wait until I actually received the item before rating. Yesterday 9/8, I got an email saying that the order was cancelled, with no explanation as to why. So, in addition to thinking it cheeky to ask for praise before the job is done, giving a reason for the cancellation would have been good.

5 september 2025
Logo Dental Wholesale Direct

Antwoord van Dental Wholesale Direct

Dear valued customer,
We apologize for the inconvenience that occurred, for which you did not get the cancellation email due to some technical issues that we are still investigating. Dental Wholesale Direct is a supplier of dental supplies to certified dentists and clinics. Since the system recognized that the shipment address was private property, it cancelled the order. If you are a dentist with a clinic address, we will be glad to deliver the product.

Beoordeeld met 1 van de 5 sterren

My order has not been received

My order has not been received. It has been paid for in full and when I try to track it no information has been sent. I have sent an email. And now this.

11 juni 2025
Logo Dental Wholesale Direct

Antwoord van Dental Wholesale Direct

Dear valued customer,
We apologize for the inconvenience caused by the delay in the delivery of your item. Our customer service will contact you shortly in order to solve the issue and supply the item as soon as possible, and to the best of your satisfaction.

Beoordeeld met 2 van de 5 sterren

Website not very well reviewed for…

Website not very well reviewed for inconsistencies and discrepancies. Same products can be listed at different prices with multiple listings. Gift card policy has apparently changed in that if any items in the order are discounted, even if the other items reach over the reward amount, discount reward is denied.

7 februari 2025

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