Dermatica has genuinely changed my life. I’ve waited until now to review, as described to me on my journey things don’t happen over night. I started my Dermatica journey 6 months ago. I can’t believe... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I love the quality of the tretinoin formula. I switched from Amazon pharmacy because I felt their tretinoin wasn't doing anything for me. I'm so glad I switched because Dermatica's formula works so we... Toon meer
Terrible customer service. Unresponsive doctors. They also do not give you a heads up before shipping your order so you have no availability to make changes before it’s shipped. You’re better off or... Toon meer
Bedrijf heeft geantwoord
Have been using my personal formula with the squalene cleanser, B5 Serum, ceramide cream moisturizer for 6 months and I am happy with the products. My fine wrinkles on my forehead are almost gone. My... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Expert dermatologists offering clinically proven prescription medicines to combat acne and fight ageing with next day delivery.
Contactgegevens
Verenigd Koninkrijk
- dermatica.com
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
10/10 for Rosacea
I have been battling rosacea for a few years now. I’ve tried everything from drugstore to high end products, watched countless videos from dermatologists in YouTube and had little success. I feel like Dermatica has given me such peace with my skin. The initial evaluation was thorough. I now have a simple routine that doesn’t take ages and am finally seeing improvement. I’d absolutely recommend their service and products.
Kan ondersteuning van AI gebruiken bij reactiesLees meer
I been trying to cancel my subscription…
I been trying to cancel my subscription for the longest but y'all want to email me and ask me how is it going y'all need to do your job and cancel that subscription.

Antwoord van Dermatica
The product I received isn’t working…
The product I received isn’t working for me. The Melasma hasn’t improved at all and so I’ll discontinue the product. Retin a with Azeliac acid doesn’t my situation.

Antwoord van Dermatica
Customer service was quick and…
Customer service was quick and effective. My issue was quickly addressed.
Wonderful experience
I’ve really been enjoying my personalized formula (Tretinoin .025% & Hydroquinone 4% cream). I’ve noticed my sun spots hve started to fade. Dermatica also has such wonderful customer service! I was experiencing some dryness with my first formula and they quickly made an adjustment without any hassle.
Great customer service
Dermatica has the best customer service. I’ve called a couple of times & phone agents have been very helpful in answering my questions & getting me connected with dermatologists.
I finally found something that works …
I finally found something that works for my skin.
Dermatica is fantastic
Dermatica is fantastic! I love that I'm under the care of board certified dermatologists. The treatment is reasonably priced and effective. Customer service is top notch, they always respond quickly and are very helpful. I love seeing the results, I would highly recommend them!
I feel there is a miscommunication with…
I feel there is a miscommunication with the shipping department and customer service. I was asked whether I was happy with .025 tret and 8 percent azelaic acid. Before I had a chance to answer to customer service within like an hour my new prescription was shipped. It was a higher dose and I would have preferred to wait a bit before increasing the dose. I decided to give the new prescription a try. Depending on what happens I will contact customer service. I tried to change the presciption but it had already shipped. I think customer service and the shipping department need to work together.
I've been using dermatica for about a…
I've been using dermatica for about a year now. I absolutely love my results with the tret and their serum and moisturizer. Recently I asked for them to increase the tret a bit which they did and I was looking forward to the increase. The end of January the order was shipped and on the 18th it was "delivered". When I went to my mailbox about an hour after, no package. I filed a missing package report with USPS but as usual got zero justice from them. They claim it showed delivered and that's that even if she put it the wrong mailbox they didn't care. I was so upset because I live on an extremely fixed income and couldn't afford to spend another $60 for a replacement 2 month supply. So I messaged Dermatica and explained the situation thinking it was a long shot but boy was I wrong. They immediately shipped out a 2 month replacement and I received it within the week. I cannot tell you how wonderful customer service was about this because in all honesty, they could've said there was nothing they could do. They didn't. I will tell you that I'm now a customer for life. As long as I'm using tret and skin care, I will only buy it from dermatica. I couldn't thank them enough for being such a great company. Turns out someone was stealing packages out of our mailboxes as my neighbor was also hit but decided they were going to catch the thieves and put up an infrared camera. Thank you Dermatica❣️
I give it an A plus
The product really works. My skin is a lot cleaner and the company is super responsive.
I am using the hydroquinone for melasma…
I am using the hydroquinone for melasma and it has absolutely made a huge difference. I love it. Thank you!
Love this brand so much !
This product is amazing
This product is amazing. it has completely rid my skin of cystic acne - I don't get any more "monthly" flare ups. My skin looks even-toned and smooth again. I'm very, very happy. It took 3ish months before everything started to work, so be patient - it's worth the wait.
Trust me, you need this
The product works well and a little goes a long way! Definitely a noticeable difference in fine lines. If I skip a day I notice it. This is now a staple in my routine.
No improvement Actually customer service is great
Actually customer service is great. It’s been 3 months but I have not seen any changes on my skin. Last time I mentioned and I was informed that this delivery will have hydroquinone which will help to get rid of dark spots / pigmentation.
Hoping that helps.

Antwoord van Dermatica
Seeing this product work is what makes…
Seeing this product work is what makes this product great!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







