Dermatologist.Co.uk Reviews 300

TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is a brilliant service. The website was easy to use, and I received a detailed diagnosis and advice about treatment within 24 hours. A very reasonable price, to have expert answers so quickly. I... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely rubbish. Waited over a week for a response when it claims it’ll be in 48 hours. I explained in detail my condition & after finally getting a response, they just repeated back everything I h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have seen Mr Ashworth both in clinic and have used this service twice since. I have found him to be extremely knowledgeable in his field of Dermatology and on all occassions has helped me out when I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After suffering for years and being told by my GP that there wasn’t anything else they could do I thought that I’d try the Dermatologist.co.uk. Within 2 days I’ve been given a detailed report and a pr... Toon meer

Bedrijfsgegevens

  1. Dermatoloog
  2. Arts

Geschreven door het bedrijf

Expert online skin advice / management diagnosis / prescription from Royal College of Physicians British Specialist Register; British Association of Dermatologists; Consultant Dermatologist; Medical Dr John Ashworth. Skin Cancer; Acne; Rosacea; all skin conditions; hair loss; allergy; rash; genital skin problems; pigmentation; basal cell carcinoma; melanoma; moles; eczema; psoriasis; second opinion; posted prescription; copy to GP; NHS supported; NHS prescriptions available through GP;


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

300 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 5 van de 5 sterren

Reliable and very convenient.

This is a brilliant service. The website was easy to use, and I received a detailed diagnosis and advice about treatment within 24 hours. A very reasonable price, to have expert answers so quickly. I have been a patient of Dr. Ashworth for several years, and value his judgement.
Celia.

29 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A quick,concise reply.

A very rapid response to my request.

14 mei 2026
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thank you Christopher - yes our service is probably the quickest most cost effective way of getting a Consultant Dermatologist opinion and advice - and at less than half the price of a private Derm appointment - we are here for you 24/7 - regards

Beoordeeld met 5 van de 5 sterren

ONLINE CONSULTATION

Dr Ashworth previously carried out a successful procedure for me several years ago. Having seen him last year and following submission of further details online, I received a prompt response and ultimately an appointment for treatment.

27 april 2026
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thank you - yes we try to stick to the preferred response time - 2 or 3 days for routine - 24 hours for the express service - the NHS appointments are typically delayed many months into the future - we are here for you 24/7 - best regards

Beoordeeld met 5 van de 5 sterren

Excellent, Fast & Detailed Response

I have seen Mr Ashworth both in clinic and have used this service twice since. I have found him to be extremely knowledgeable in his field of Dermatology and on all occassions has helped me out when I have been experiencing signifcant flare ups of my condition. He provides detailed reports with practical advice and the right medication. The response time, considering I can't even get an appointment with my own GP is extremely fast and I would have no hesitations in recommending this service to anyone I know that is in need of some expert skin advice. Thank you so much again for your help, it's much appreciated.

10 april 2026
Review zonder uitnodiging
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Sally thank you - this is precisely what we aim to offer - and as you say - I cannot see my own GP in less than 3 weeks - and getting to a specialiser Dermo takes the best part of a year - WHAT WE OFFER - is 3 days turn around (1 day express service) - for Consultant Dermatologist Advice and Management - good photos and a good history ensure the best response from us - we are here 24 / 7 for you - best regards

Beoordeeld met 1 van de 5 sterren

Absolutely rubbish

Absolutely rubbish. Waited over a week for a response when it claims it’ll be in 48 hours. I explained in detail my condition & after finally getting a response, they just repeated back everything I had said to them & went on their merry way. No advice, no help, no recommendations, no follow up, nothing. Before I got my response I told them I hadn’t received my consultation yet & they promised to refund me 50%. This was almost a month ago & I am yet to receive any refund. I have contacted them 8 times now & nothing. Bear in mind this cost me €95. Horrible service & horrible customer service. I don’t know how this business is still running, absolutely unacceptable!

6 april 2026
Review zonder uitnodiging
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

I am truly sorry that you are dissatisfied with our service - this is a very rare response - the vast majority of our customers think the service is excellent value - I have checked your report and you are correct - your incoming information was sent to us at 12:36 April 6 - and our outgoing report was delayed until April 14 at 01:23 - this delay of eight days, although pretty good in terms of Healthcare in general, is not acceptable to us, we want to get our reports out in three days maximum - so yes you are due a significant refund and I will double check that and get it organised again today - you are incorrect, completely incorrect, to state " non advice o help no recommendations " - I have checked your report in detail, it consists of 1711 words and in that report there were two different treatment plans outlined in detail and offered on prescription - we included our Direct line OFFICE telephone number for you to let us know how to proceed and the report also contains the Email for our online service - I am sorry to say I cannot find any evidence of voice messages or emails so I am sorry about what happened there - I cannot explain it - I am completely satisfied with the quality of your report which details the necessity for blood test depending upon which treatment service you chose - the advice is solid and sound - and I wish you the best of luck - I will check your refund again today which will take about 10 days to get back onto your credit card - best regards - the SKIN team

Beoordeeld met 5 van de 5 sterren

I have been a patient of Doctor…

I have been a patient of Doctor Ashworth before both as a face to face and on line. His written reply was very helpful and informative. He might not be the cheapest but I feel it’s worth paying that bit extra for the quality of the service. Highly recommend.

25 maart 2026
Beoordeeld met 5 van de 5 sterren

Fast, efficient. Would recommend 100%

Fast, efficient online dermatology service. My husband’s spreading rash was diagnosed quickly and he received and electronic prescription which I collected from my local pharmacy. No hassle at all. Highly recommended

4 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thank you Mark - yes - speedy consultant expert advice at a great value cost - as opposed to expensive private face to face consultations is what we try our very best to provide

Beoordeeld met 5 van de 5 sterren

I had developed an unusual rash that I…

I had developed an unusual rash that I was quite worried about. The wait time for an NHS dermatologist appointment was over four weeks, and I didn’t want to leave it that long without answers, so I decided to try this service instead.

I’m so glad I did. Within just three days, I received a detailed, informed response that clearly explained what was going on, along with a prescription to help clear it up. The advice didn’t just stop there — I was also given really helpful guidance on maintaining healthy skin and preventing future issues.

The whole process was quick, professional, and reassuring. I felt listened to and properly cared for. I would absolutely recommend this service to anyone who needs prompt dermatology advice without a long wait.

23 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really efficient service

Really efficient service, that meant I didn't have to wait on the NHS to be seen. Got a diagnosis and prescription within 24 hours. Excellent all round process

24 februari 2026
Review zonder uitnodiging
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thank you - yes the management plan should be with your quickly - if a prescription is needed we send an urgent electronic private prescription - but if you prefer you can simply use our expert report and prescription recommendations as a discussion document with your NHS GP - best wishes

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service, the Dermatologists came back to me within 48 hours and diagnosed my severe case of Eczema.

They provided a prescription at my local pharmacy and provided ongoing care where needed! I would definitely reccomend!

11 februari 2026
Review zonder uitnodiging
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

We generally get reports out in 2 or 3 days with an electronic prescription - the express service is a one day service - thank you for your comments - lets get you better ASAP - best regards

Beoordeeld met 5 van de 5 sterren

a fantastic service from start to finish.

a fantastic service from start to finish.

forget waiting days/weeks to see your GP who probably is not properly qualified to determine the skin issue. this site contains the solutions that you are looking for.

2 januari 2026
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

GPs get very little Derm training in the UK - and Derm is very very difficult because there is NOTHING TO MEASURE OR TEST - you either know what you are dealing with or you have no idea - that is why you need an expert to help out - we are here for you 24/7 - thanks for the words and good review - regards

Beoordeeld met 5 van de 5 sterren

Quick reply

Quick reply. Good advice.

24 november 2025
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thank you - quick / great value / expert management plan / electronic prescription / all for less than half of a standard private consultation - all without leaving your own home / office - that's what we are providing - best regards

Beoordeeld met 1 van de 5 sterren

I have not had my consultation

I have not had my consultation. It has been nearly two weeks.

4 december 2025
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Dear Sue - I have checked your report on the system - the reason you have "not had" your consultation is that you have not followed the correct confidentiality pathway for private medical reports - it is clearly stated everywhere on the website that you DO NOT receive an email report from us (which lack confidentiality) you have to log back into the system and download your report -using your own password your case was sent in to us at 16:19 on Dec 4 - your management plan was loaded onto your private portal for your attention at 09:05 the next day Dec 5 and has been there since that time - less than 24 hours after your payment - best regards

Beoordeeld met 5 van de 5 sterren

Prompt diagnosis

Prompt diagnosis. Fair price.

7 december 2025
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thank you - quick / great value / expert management plan / electronic prescription / all for less than half of a standard private consultation - all without leaving your own home / office - that's what we are providing - best regards

Beoordeeld met 5 van de 5 sterren

Quick diagnoses and thorough report

Sent online information and received a very thorough report just over 30 hours later! Very informative and helpful!

5 december 2025
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thank you Alison - yes our standard target reply / turnaround time is 2 or 3 days - but quite often we will get your report out more quickly / the express service we offer is a 24 hour turnaround / let hope your management plan is helpful - regards

Beoordeeld met 5 van de 5 sterren

Prompt reply to my online enquiry.

Prompt reply to my online enquiry.
Early appointment for discussion and examination and already have an appointment with Dr Ashworth for investigation and treatment.

12 oktober 2025
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thank you - speed is of the essence and a prompt reply is what we always strive for - 2 or 3 days for the standard consultation and 24 hours for the express - we are very proud of this and understand that patients need a quick management plan - we are here for you 24/7 best regards

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