Really impressed with the quality and customer service from Designer Wallpapers. The team were very responsive, helpful and a pleasure to deal with throughout. The quality of the wallpaper is excel... Toon meer
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This is a difficult one! Delivery was absolutely the worse ever. I waited weeks and weeks for this, but I understand it was Designer Guilds fault. I didn’t want to give a poor rating, because Designer... Toon meer
Bedrijf heeft geantwoord
Very prompt delivery service and easy to use online website. I'd looked at this paper on other sites and designer wallpaper were the cheapest. I am so pleased with the colour and pattern of my Nina... Toon meer
Bedrijf heeft geantwoord
The wallpaper was delivered promptly. We were very pleased with the design and quality of the wallpaper from Osborne and little. We returned one roll as we had over ordered and once it was received th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Designer Wallpapers brings you the UK’s most exclusive and exciting collection of wallpapers, from the very best designers, all on one website. All of our elegant and luxurious wallpapers are manufactured using the finest materials and we offer everything from traditional hand-printed designs to futuristic holographic patterns.
Contactgegevens
4 Hepscott Road, E9 5HB, London, Verenigd Koninkrijk
- 0800 043 4799
- support@designerwallpapers.co.uk
- designerwallpapers.co.uk
4,8
Uitstekend
2K reviews
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Excellent service good Communication…
Excellent service good Communication had to order one roll as I under ordered and they got it delivered very quickly thanks to them understanding thank you for your supper service
Sandra
23 mei 2024
Excellent customer service
I’ve ordered from this company before and decided to have the same quality wallpaper in another room in another shade. But after placing my order we decided to go for paneling instead. I contacted them and they cancelled my order and refunded my payment with no issues, even though the order was placed with the manufacturer! Communication was excellent. I will definitely order from designer wallpaper in the future. Excellent customer service and excellent quality.
20 mei 2024
Speedy delivery with samples and paper
18 mei 2024
Waited 3 months for the delivery of 1…
Waited 3 months for the delivery of 1 roll of wallpaper. No refund offered, no complementary 2nd roll included. Requested a fabric sample of the matching design x 3 eventually arrived 3 months after first request - it was the wrong design and a sample of 1 single colour of cloth 3cm squared, no design included! What is going on? Do they wish to fail as a company that I thought had a good reputation?
27 maart 2024
Antwoord van Designer Wallpapers
Thank you for sharing your experience with us, Ms. Bugg. We understand it can be frustrating when things don't go as expected.
I can confirm that the matter has been investigated thoroughly. Unfortunately, no refund or complimentary second roll is due in this case.
Although your order experienced a production delay caused by supply chain issues, the wait time was much shorter than the three months you claimed to have waited.
Regarding the fabric cutting shipped directly from Designers Guild, I contacted them, and they assured me that this cutting could not possibly be 3cm square as the minimum size cutting they provide is 11 x 14cm. I emailed you to give a picture of the sample but have not received a response!
I have no problem with you leaving a review of our good business online, and we actively encourage customers to do so. However, should the review not resemble the facts of the case, I have no choice but to respond fully to set the matter straight. I wouldn’t want past, present, and future customers misguided.
Kindest Regards,
Business Owner
Wallpaper imperfection replacement
When contacted about an imperfect roll of wallpaper, Paul from support responded immediately and helped get the roll replaced in record time.
22 april 2024
Stunning print but the application was…
Stunning print but the application was tricky. Very difficult to apply but once it was completed it was fabulous.
20 april 2024
Fanstastic
Fanstastic! I ordered online for my bakery wall and everything arrived very fast . Very good !
19 april 2024
The wallpaper is gorgeous and the…
The wallpaper is gorgeous and the service was very efficient.
18 april 2024
It’s a love hate thing
It’s a love hate thing! I love the wallpaper it’s amazing but hugely overpriced. When they say three rolls they mean three DROPS. I live on a boat and for just under £200 I did half a wall, not enough to go behind the sofa. But it looks incredible so was probably worth it!
26 maart 2024
Great to receive free delivery and the…
Great to receive free delivery and the customer service was excellent when I required an additional roll.
My Nina Campbell paper arrived very well packaged, and was a dream to hang. Looks amazing!
Thank you so much.
25 maart 2024
It didn't look anything like the…
It didn't look anything like the pictures I saw. So disappointing.
23 maart 2024
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