ive only had one issue in the three years we have had the system. I called and was walked thru how to correct most of the issue over the phone. There was one item that required a repair-at no charge... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Technician was so polite and friendly and showed me some things II didn’t know about using the keypad. He also cleaned up all of his mess, unlike the technician before. Great service and much apprecia... Toon meer
Bedrijf heeft geantwoord
The team did a great job. The only problem of note was that they could not finish the job due to a technical issue. We had to call back and schedule a second visit instead of having DFW Securities kno... Toon meer
Bedrijf heeft geantwoord
Technician was beyond fabulous!!! He explained everything to us clearly and concisely. He didn’t try to pressure sell us but explain what we had and if we needed something more this is how we coul... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Beveiligingssysteem installateur
- ook in
- Beveiligingsservice
- Brandbeveiligingsdienst
- Business to Business-service
- Inbraakalarmwinkel
Over DFW Security®
Geschreven door het bedrijf
Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring.
For more than 30 years, DFW Security has helped protect homes, families and businesses throughout the Dallas-Fort Worth area with professionally installed security and smart technology. We are a local security company serving communities across North Texas, with real people providing local support before, during and after installation.
Our security solutions are customized to fit each customer's needs and can include home security systems, business security systems, alarm systems, security cameras, video surveillance, access control, fire monitoring, remote video monitoring and smart home technology.
With today's technology, your security system can do more than sound an alarm. Smart security cameras can help identify people, vehicles, animals and packages, while intelligent alerts help you focus on activity that matters. Control your security, cameras, locks, lights, garage doors, thermostats and other connected devices from one convenient mobile app.
For businesses, DFW Security can bring security, video surveillance and access control together into an integrated solution designed to help protect people, property and operations. Whether you need security for a single location or multiple business locations, we can help create a solution that fits your needs.
We believe good security should combine trusted local experts, professional installation, reliable technology, responsive customer service and fair pricing. Our goal isn't simply to sell a security system. It's to provide a comprehensive solution that works for you today and continues to serve you as your needs change.
How can we help protect what matters most to you?
Contactgegevens
2533 E Loop 820 N, 76118, Fort Worth, Verenigde Staten
- 877-372-0350
- sales@dfwsecurity.com
- dfwsecurity.com
Talk to an Expert
4,6
Uitstekend
215 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The staff answered all my questions and solved the issue !! Thank you !!
The client services professional listened to my issues and aided me in solving them all !!
7 augustus 2026
Antwoord van DFW Security®
Great! Thanks John!
Easy transition to new services
Easy transition to new services. Very nice employee's.
14 augustus 2026
Antwoord van DFW Security®
Thanks Michael!
From my initial inquiry through the…
From my initial inquiry through the installation of the cameras, everyone was knowledgeable, professional and polite. The equipment works well and is insured.
4 augustus 2026
Antwoord van DFW Security®
Thanks Durlene! We're happy to have you on board!
Technician was beyond fabulous!!
Technician was beyond fabulous!!!
He explained everything to us clearly and concisely. He didn’t try to pressure sell us but explain what we had and if we needed something more this is how we could get it. He documented and made sure we understood our system. Really appreciate all the Kaleb did. If you want a top notch technician highly recommend Kaleb.
28 juli 2026
Antwoord van DFW Security®
Thank you! We love hearing this kind of feedback!
great customer service and very good technicians
29 juli 2026
Antwoord van DFW Security®
Great! Thanks!
DFW Security continued to charge us…
DFW Security continued to charge us despite the system not being monitored since 2025.
We cancelled service and our bank account is still being charged monthly. Please refund charges and cease drafting on our bank account.
8 juni 2026
Antwoord van DFW Security®
Please call us back so we can help you with this situation. I apologize but we have not received your request to cancel. Our previous conversations both by phone and in person have only centered around the options to upgrade your system which has reached its end of life. We truly appreciate your 15 years with us and would love the opportunity to restore your faith in us.
Disappointed
The tech was nice but we can’t get the garage or patio camera working have another appointment on the 18th paying for services not being received . I feel like this review is a waste of time nothing every happens from them
22 juli 2026
Antwoord van DFW Security®
We're so sorry you had this experience Darlene. As you discussed with our manager today, we are going to get this taken care of for you. We want you to be 100% satisfied and never disappointed again!
Every experience that I’ve had with DFW…
Every experience that I’ve had with DFW whether on the phone or in person has been a great experience. They came out recently and fixed the problem with my window sensor and while out they checked my cameras to ensure that they were working and other sensors. Highly recommended.
29 juli 2026
Antwoord van DFW Security®
Thank you so much! This is exactly what we're aiming for!
The service tech was very professional
The service tech was very professional, knowledgeable, and polite. He was able to answer all our questions and concerns. I was very pleased.
27 juli 2026
Antwoord van DFW Security®
Wonderful! Thank you Twana!
Outstanding service the past 12 years
Outstanding service the past 12 years. Particularly impressed with the hard work, perseverance and professionalism of Crystal and Bill during our recent system upgrade. Michael and Marco in sales and technical help are always great! Thank you.
23 juli 2026
Antwoord van DFW Security®
Thank YOU! We are so grateful for your business all these years!
Help with configs
Yesterday, we didn't get the tech's name written down but he was most helpful in configuring some things for us. Today, Rick helped us with a second part of the configurations. Much appreciated BOTH DAYS!
28 juli 2026
Antwoord van DFW Security®
Great! Thanks Andrea!
Well the system now arms in both Stay…
Well the system now arms in both Stay and Away modes. However what caused the system to not arm in those modes (the reason for the service call) was not found.
20 juli 2026
Antwoord van DFW Security®
We're glad to hear it's working now, but sorry you didn't get an explanation for why it wasn't. Just remember to hold the buttons down and let us know if anything else comes up. We appreciate your business!
Very Professional
The technician went above and beyond. Very knowledgeable. Kept me updated throughout the service call.
15 juli 2026
Antwoord van DFW Security®
Thanks Tommie! We're so happy to hear this!
the tech fixed what needs to be done…
the tech fixed what needs to be done and also checked the whole system
29 juni 2026
Quoted and mislead
Didnt removed old equipment as request and told would happen. Also was quoted incorrectly had to pay additional.
14 juli 2026
Antwoord van DFW Security®
We are very sorry to hear this happened! We didn't realize you were unsatisfied and want to make this right. A manager will call you this morning to see how we can help.
Service Tech was able to address our…
Service Tech was able to address our concern in a professional and efficient manner.
14 juli 2026
Antwoord van DFW Security®
Wonderful! Thanks Jake!
Started the project two years ago…
Started the project two years ago almost and it’s still not completed
14 juli 2026
Antwoord van DFW Security®
Oh no! This does not sound right. Let me do some research and we will reach out later today.
Antwoord van DFW Security®
Thanks Joyce! We love hearing stuff like this!
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