Superb everything. Easy to use and navigate website, with lots of information, diagrams etc so it's really easy to find parts. Ordering is dead easy and there are options for next day and speedy deliv... Toon meer
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Lees wat reviewers zeggen
Ordered 18.20 with promised next day delivery. From Chorley Lancaster to Devon!! Fittings arrived as promised delivered by ups by 14.00 next day. Exceptional service, ups sent tracking, perfect pr... Toon meer
We wasn't entirely sure of the part which was needed. The team were friendly, helpful and prompt with responses. It took a while of communication and gathering information but they never once gave up... Toon meer
I ordered two different parts and immediately received a notification, that the second item was out of stock and would take longer than usual to deliver. I confirmed, I was happy to wa... Toon meer
Bedrijfsgegevens
Over Direct Heating Spares
Geschreven door het bedrijf
Our passion is delivering the right spare part to you when you need it most. We stock spares from a wide range of boilers (including gas, oil, LPG and electric), as well as water heater and gas fire spares:
We also deal with a vast array of quality UK brands, such as:
- Alpha Boilers
- Baxi
- Chaffoteaux
- Glow-worm
- Honeywell
- Ideal
- Main
- Potterton
- Siemens
- Vaillant
- Worcester Bosch
- And over 100 more boiler manufacturers!
Can't find what you're looking for? Simply call or email us and we'll be able to help.
Direct Heating Spares
Geschreven door het bedrijf
- Genuine Parts From Over 100 Brands
- Where many competitors list reconditioned or replica parts, Direct Heating Spares only stock genuine OEM boiler and heating spares manufactured by the top brands you know and trust.
- Expert Technical & Sales Support Everyday
- Whether requiring help identifying a spare part or recommended replacements for obsolete parts, our dedicated support team are available via live chat, phone or email between 7am – 7pm (Monday to Friday) and also on weekends.
- Order Before 7pm For Next Day Delivery
- As we stock over 20,000 items in our UK warehouse, we are able to offer competitive prices on items across over 100 brands, directly to your door or over 3,000 collection points across the UK, when ordered as late as 7pm.
- Secure Express Checkout
- Our customers are able to buy genuine parts on our easy-to-use website, using our spares finder or search tools, without the hassle of setting up an account. Alternatively, regular purchasers can apply to open a trade account.
Contactgegevens
Chorley North Business Park, PR6 7BT, Chorley, Verenigd Koninkrijk
- 0330 123 3707
- web@dhsspares.co.uk
- dhsspares.co.uk
4,8
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The website is easy to use
The website is easy to use, all parts are well defined and in my case the alternative part number was provided .
31 juli 2026
First purchase and very pleased
First purchase and very pleased. Good delivery and a good price. Would definitely recommend. Thanks
31 juli 2026
I placed the order on Friday the 1st of…
I placed the order on Friday the 1st of Aug 26 and it arrived today, in time for my gas man to install it, the service was excellent.
31 juli 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Paid for priority delivery by dpd and…
Item received. I was sure I had paid for priority delivery due to urgent nature of item. If I did not then my mistake.
30 juli 2026
Antwoord van Direct Heating Spares
Firstly, thank you for your order.
It was placed on 30/07/26 and left us the same day
We can see that when you checked out you selected our standard delivery options which offers a 2-3 working day delivery - our courier partner advises that this order is still scheduled for delivery to you today.
If we foresee any problems our customer services team will reach out to you
Regards
Kay Harcombe
Head of Customer Services - Spares
Easy to find part needed and order and…
Easy to find part needed and order and arrived in a timely fashion and in good condition.
27 juli 2026
Very good service item arrived on time.
Very good service item arrived on time.
and very nice customer service.
29 juli 2026
Excellent service
Excellent service. Very reasonable prices fast dispatch. Good communication.
29 juli 2026
Morning
Morning. I myself am a small company and like yourself rely on good feedback to build my customer base, SO i purchased the item from you on the 30th July and it is now the 3rd of August and guess what !!! The item hasn't arrived & what makes it even worse I paid extra to have it NEXT day. My Suggestion to you is CHANGE your delivery company as UPS are clearly letting your company DOWN.
30 juli 2026
Antwoord van Direct Heating Spares
Dear Mr Campbell
I apologise that your delivery was not made when expected.
Unfortunately on investigation our courier has advised us that your location was deemed as a 'remote location' and therefore the delivery was delayed.
We have been advised that delivery was made @12:49 today and I agree that this was not as expected, our courier partners are normally on point with their messaging but this instance has fallen short in our expectation, we will therefore be crediting your carriage charge with immediate effect.
Many thanks for your custom, I hope that this has not deterred you should you wish to order from us again.
Kay Harcombe
Head of Customer Services - Spares
Great service
Great service. The parts were easy to find on the website and were delivered next day. Thank you
29 juli 2026
Parts in stock and speedy delivery fast…
Parts in stock and speedy delivery fast efficient service at a decent price
29 juli 2026
Superb everything
Superb everything. Easy to use and navigate website, with lots of information, diagrams etc so it's really easy to find parts. Ordering is dead easy and there are options for next day and speedy delivery. I have nothing but good things to say about DHS
29 juli 2026
Great service and good communication.
Great service and good communication.
Thanks will use again
29 juli 2026
Excellant service spoke with the office…
Excellant service spoke with the office over parts very knowledgeable and professional
27 juli 2026
Received what I needed at a competitive…
Received what I needed at a competitive price and quick delivery with tracking
25 juli 2026
Met expectations and would recommend
Found part required quickly and reasonably priced. Communication good and parts arrived well packaged and as described.
26 juli 2026
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