Diabetes Store Reviews 

760
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've been dealing with these folks for a few years now and they are TOP NOTCH. Fast deliveries and very reasonable prices considering what's going on lately. I get my diabetic needs from them consider... Toon meer

Beoordeeld met 4 van de 5 sterren

The product is great - when it sticks. I have had at least 1 in each order that doesn't fully load out of the clicker thing or the sticky stuff to make it stay on your arm is not sticky enough or som... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Outstanding expedient service that I truly appreciate. Reasonable prices on supplies that were in stock, so no delays. Will be back. Highly recommend this online store. Thank you so much.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The order was filled quickly and as ordered at a reasonable price and was also shipped quickly. What happened after shipping is a different story; My order was shipped 18 May via USPS and I didn'... Toon meer

Bedrijfsgegevens

  1. Apotheek
  2. Diabetesapparatuur leverancier
  3. Medische benodigdheden winkel
  4. Online apotheek

Over Diabetes Store

Geschreven door het bedrijf

At Diabetesstore.com, we’re committed to simplifying the way individuals manage diabetes and other health conditions. We understand that navigating healthcare can be overwhelming, especially without insurance, which is why we provide direct, affordable access to the medical supplies people depend on every day.

We offer a wide range of medical and diabetic supplies. Everything from CGMs, CGM patches, glucose meters, and test strips to syringes, wound care essentials, and respiratory supplies. Everything we carry is carefully selected for quality and reliability, so you can shop with confidence. All of our products are available without insurance and at prices designed to make out-of-pocket care more accessible. In addition, we have competitive pricing, fast and discreet shipping, and responsive customer support that’s here to help if you ever have a question or need assistance.

We believe in making health management simpler by offering reliable, name-brand medical supplies with fast shipping, responsive customer support, and clear, upfront pricing. Whether you're newly diagnosed or managing long-term care, our goal is to ensure you never go without the tools you need. Your trust fuels our mission to provide affordable access to essential healthcare products, and we’re honored to support you every step of the way.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

760 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(760)

240 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great customer service and fast…

Great customer service and fast shipping. Wide range of products!

2 april 2026
Logo Diabetes Store

Antwoord van Diabetes Store

Thank you! We’re glad you’re happy with our customer service, fast shipping, and wide range of products. We appreciate your support and look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Good prices

Good prices. Fast free shipping

1 april 2026
Logo Diabetes Store

Antwoord van Diabetes Store

Thank you! We’re glad you’re happy with our good prices and fast free shipping. We look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Fast delivery and the prices were…

Fast delivery and the prices were really good.

29 maart 2026
Logo Diabetes Store

Antwoord van Diabetes Store

Thank you! We’re glad you were happy with the fast delivery and great prices. We appreciate your support and look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Diabetes Store for the Win!

Fair prices, good service, wide product selection, quick delivery, easy to navigate website!

28 maart 2026
Logo Diabetes Store

Antwoord van Diabetes Store

Thank you! We’re glad you’re happy with our fair prices, good service, and quick delivery. We truly appreciate your support and look forward to serving you again!

Beoordeeld met 1 van de 5 sterren

Wrong size, late delivery

One of the items you sent was not the size I ordered. I ordered 0.5cc 31 guage insulin syringes but recieved .5cc 30 guage instead. Unfortunately I didn't realize it until after I opened the package so I can't return it.
Also it took seven days to receive my order even though I paid extra for 3 business day delivery.

26 maart 2026
Logo Diabetes Store

Antwoord van Diabetes Store

Thank you for your 1-star review. You ordered two different size insulin syringes but didn't say which one was wrong. So, I'll ask you here: Of the two boxes of syringes you ordered, which one was wrong? If the error was on the part of our shipping department, we would have replaced it for you. You paid for expedited shipping for a package that took too long to arrive. The tracking information indicated the error was in the Post Office. A call to our Customer Service Team and we would have refunded the shipping charges. If you call our Customer Service Team on Monday, we can try to help. 1-800-891-9399.

Beoordeeld met 5 van de 5 sterren

Service is excellent

Service is excellent. Nice staff and rapid delivery 😊. Thanks

24 maart 2026
Logo Diabetes Store

Antwoord van Diabetes Store

Thank you! We’re glad you’re happy with our excellent service and rapid delivery. We truly appreciate your support and look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

I was pleasantly surprised how fast the…

I was pleasantly surprised how fast the order arrived. I ordered the Lance's for my boyfriend who is a diabetic. The Lance's are great with no finger pain finger blood draw unlike the auto inject which is painful..
Thank you

22 maart 2026
Logo Diabetes Store

Antwoord van Diabetes Store

Thank you for sharing your experience! We’re so glad your order arrived quickly and that the lancets are working well. We truly appreciate your support and kind words!

Beoordeeld met 2 van de 5 sterren

Purchase Order Not Processed

Purchase Order Emailed, received, yet not processed for days.

Spoke with vendor on the phone, confirmed they'll process the order and will watch our our purchase order. I had to call them after nearly a week or more to find out if our order had shipped or not, and they hadn't even opened our email. This is very frustrating and damaged a client relationship, not to mention my relationships with coworkers and supervisors.

11 maart 2026
Logo Diabetes Store

Antwoord van Diabetes Store

Thank you for your Two Star review! We don't get very many of those.
You gave us this review on March 18. You received your package on March 13.
You sent an email with a Purchase order on March 4, after hours at 6:19 PM.
Our published shipping policy states that you should expect delivery between four to seven business days. March 13 was seven business days.
Thank you for your business!

Beoordeeld met 5 van de 5 sterren

Great prices and fast shipping

Had the product I needed at a great price and shipping was unexpectedly quick.

10 maart 2026
Logo Diabetes Store

Antwoord van Diabetes Store

Thank you! We’re glad you found the product you needed at a great price and that the shipping was faster than expected. We look forward to serving you again!

Beoordeeld met 1 van de 5 sterren

Product arrived warm (though I used…

Product arrived warm (though I used overnight service). Sent email stating the same and go no response at all.

8 maart 2026
Logo Diabetes Store

Antwoord van Diabetes Store

Hi Michelle, Thank you for your one-star review.
Maybe you didn't check your email. But on March 12 I DID respond to your email. I said, Hello,
Thank you for shopping with Diabetesstore.com. The insulin should be OK as long as the vials didn’t feel hot. If they were close to room temperature when you opened them, they should be OK.
According to AI:
NPH insulin (intermediate acting) at room temperature
Short answer:
Most NPH (human) insulin can remain at room temperature (up to 86°F / 30°C) for about 28–42 days after first use, depending on the brand and whether it’s a vial or a pen.
________________________________________
What’s typical
• Common brands: Humulin N®, Novolin N®
• General range once opened: ~28 to 42 days at room temperature
• Unopened: Keep refrigerated; once opened, store per label instructions
The exact number of days varies by manufacturer and delivery device, so the package insert or pharmacy label always overrides general guidance.
________________________________________
Important handling tips (especially for NPH)
• Gently roll (don’t shake) before use — NPH should look uniformly cloudy
• Discard early if you see:
o Clumps that don’t resuspend
o Frosting or particles stuck to the vial/pen
o Exposure to freezing or excessive heat
• Keep away from direct sunlight
• Never freeze
If you have any questions, please give us a call.
Thanks,
Jim
Diabetesstore.com
1-800-891-9399
So anyway, if your insulin vials did not feel like they were 86 degrees, they should be OK.
Once again, thank you for your one-star review.

Beoordeeld met 5 van de 5 sterren

Great customer service & order arrived…

Great customer service & order arrived promptly.

4 maart 2026
Logo Diabetes Store

Antwoord van Diabetes Store

Thank you! We’re glad you experienced great customer service and that your order arrived promptly. We look forward to serving you again!

Beoordeeld met 3 van de 5 sterren

Very disappointed in your shipping

Very disappointed in your shipping. I paid for three day business day delivery, place the order last Saturday, and one week later, this Saturday, March 14, I received the needles and by no stretch of their imagination would this be third business delivery. I also ran out of needles because of that, which kept me from taking my medicine.

7 maart 2026
Logo Diabetes Store

Antwoord van Diabetes Store

Thank you for your three-star-review. As I said in my email to you, before you gave this review, the package was delayed in the postal service and I refunded the entire shipping charges back to your card.
Thank you,
Diabetesstore.com

Beoordeeld met 5 van de 5 sterren

Everything

Everything

5 maart 2026
Logo Diabetes Store

Antwoord van Diabetes Store

Thank you! We’re glad you were happy with everything. We truly appreciate your support and look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Good company

The prices are better than anywhere else I've found. Free shipping potential is great. Order arrived with everything as ordered.

1 maart 2026
Logo Diabetes Store

Antwoord van Diabetes Store

Thank you for your feedback! We’re glad to hear you found our prices better than other places and that the free shipping option is helpful. We truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

MY sensors came 4 days before I needed…

MY sensors came 4 days before I needed them. My first purchase, with this company. They got it right. Comforting to know my sensors are waiting for me. Not me waiting for them!

3 maart 2026
Logo Diabetes Store

Antwoord van Diabetes Store

Thank you for your first order with us! We’re glad your sensors arrived early and that everything went smoothly. We truly appreciate your support and look forward to serving you again!

Beoordeeld met 1 van de 5 sterren
Logo Diabetes Store

Antwoord van Diabetes Store

Thank you for your ONE-STAR review. Hopefully, I can help you here. You placed your order on February 28. That was a Saturday, so your order shipped on Monday, March 2nd. The address was in Columbia Maryland. According to the US Postal service Tracking information, 9434650206219006384570 says your package was delivered to a parcel locker on March 7, at 2:18 pm. In Columbia Maryland. Hope this was helpful.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer