Diamondart Reviews 681

Shocking quality , the colours were all wrong , the number packets did not match the numbers on the canvas , clearly not from UK. Tried to contact for refund and they have blocked my email. Will be contacting bank for a refund.

I love my diamond art kit this is the second one I have purchased from diamond art and am very happy with both.I find doing diamond art very relaxing and very rewarding .From time of order to delivery was excellent.
Thank you diamondart

Placed an order buy 2 get a 3rd free. Numerous emails sent as only received the 2 I paid for. Eventually offered me the sum of £3 to compensate. What kind of offer is that. Just send me the items ordered.
Will not buy from them again

Ordered my own picture, enjoyed doing the picture and very well labeled

i ordered a white sailboat diamond art.
it took longer than expected to come but brilliant picture
and so many options on this site. worth the money!

Good quality product and brilliant service

Poor quality, not uk based, 3 canvases 2 of which are squashed into 1 box. 1 incomplete set of tools and no wax to do said project, misled on google search as diamond art club stockists. A lot of money for the same things I could have got from SHEIN or Temu

Worst experience ever! I bought from this company as it was shows as Uk with an address in Derby, this is not in the UK it is in china, the item I received I could have got the same quality from Temu at a fraction of the cost. I paid extra for frames, what I got was pieces of wood. The canvases are cheap and nasty, the tools supplied are pointless, they arrived all stuffed into one very bashed up box, no good for a present, absolute rubbish. Have asked for a refund numerous times and been told they’ll refund me £3 for the inconvenience, now raised a dispute with PayPal, I’m so disappointed, I’d really hoped that after being misled and waiting so long, that once they arrived they’d be beautiful and that wouldn’t matter, so shocked to receive such a bad product.

I absolutely loved my diamond painting, I was able to take my time doing it, so it lasted a few weeks to complete it. It’s such a therapeutic hobby and I will absolutely be ordering some more.

Really nice clear easy symbols to read and very sticky canvas

Really good product-user engagement and a great step-up for children from something similar such as sequin art.

The last one I did is framed and on my wall I have ordered a second one which I am waiting for and I would recommend them to anyone everyone that sees them thinks they are good so keep on selling them The delivery is a bit slow but well worth the wait

Brilliant item. Very easy to do . Fantastic service. Plenty of gems included so you won’t run out

This was my first time buying from Diamond Art UK and it was as a fantastic experience.

It arrived in the time listed, and the picture itself is high quality and looks great when completed. The materials were provided were also excellent, with a heart-shaped wax provided in a little airtight container to prevent it from drying out, and a drill pen with a multitool attached.

I’ll definitely buy from here again!

Service and quality of goods excellent some others I have had were not sticky in places but these are absolutely outstanding . Will never buy any others from now on

They have such a wide range of products, and they're all really high quality. Plus, they've signed a pledge that they won't use any AI generated work, which means you're supporting actual artists! They also send their gems in zip lock bags, which means its really easy to find the gems you need.

I wish I had read the negative reviews before placing an order. It has been 8 days and the order status just says "unfulfilled", have tried emailing directly and also using the contact form on the website and not had a reply. Would be nice to know what is happening with my order. Will give them 14 days as per their own shipping timescales and will then be requesting a chargeback through my bank as I just don't feel this is genuine. If you are intending to reply to this comment as you have with others with "please send me a direct email to "support @ diamondart.uk" I have done. Several times. Please respond.

Ordered on 5th February.
Still not received order 12 days later.
No one to contact. Sent emails nothing.

I ordered a Custom Diamond Painting the end of January. I honestly believed this company was based in the UK. It was a photo from my daughter’s wedding. When I received the painting, I soon realised that because the two faces were small in the image, details were lost. This was confirmed when I started applying the diamonds, in fact the faces looked even worse. May I suggest that in the description you make it clear that images with larger and clearer details will be more suitable for a painting than anything small.
I realise now that I could have ordered the same thing from Temu also based in China for £4 or £5 and I paid £18 . Yes it was packaged well but unfortunately I will not be finishing this one.

Really enjoyed this Diamond Dotz, picture of Yorkshire Terrier, beautifully created. The colours were excellent and the little squares were very well created.
Would love to do another.