Dicci Reviews 

Incrível! Adoro a marca!!

Artigo enviado não corresponde ao artigo comprado.

A simpatia da funcionária e a originalidade dos produtos.

Sou cliente assíduo da DICCI.
Qualidade e excelência. Recomendo.

Jóias e acessórios de qualidade exímia, preço justo e rapidez na entrega.

I placed my order on the 8/10/25 and it says it has arrived in my country (12 days after the order was placed..) but the tracking code shows nothing, as if the shipment doesn’t even exist. I contacted customer service and still haven’t heard anything back. Then I got a mail from them asking me to rate the items I haven’t recieved :)) This is not looking good, probably a scam.

Bought a "sterling silver" ring in 2022 and received a coated zinc alloy one that would oxidize on my fingers, would attach photos as I still have them and am still frustrated with this buy 3 years later. The ring was even stamped with 925, complete ripoff

Prodotto di scarsa qualità, dopo nemmeno un mese di utilizzo lo scapolare si è spezzato a metà senza nessuna apparente spiegazione o senza nessuna evidente rottura causata da me.
Servizio clienti anch’esso pessimo. Al mio reclamo mi è stato proposto di inviare a mie spese l’articolo indietro per un eventuale riparazione. In alternativa mi hanno proposto di portarlo in una gioielleria per risolvere il mio problema.
Pessimi.

Atendimento cuidado e excecional.

prodotto arrivato rotto e di pessima qualità!
una truffa

Boa qualidade de produto, sempre responderam a todas as questões e adorei o artigo.

Qualidade fraca, demoram a fazer o reembolso e não devolvem a totalidade do valor pago

If i could put - 10 stars i would. Not only it took them more than a month for the items to arrive but the quality was so bad! Very very cheap looking and different from what you see online somehow. Its definitely not stainless steel as the weight is extremely light and it looks very cheap.

One star even tho I still haven’t checked the products.
I placed my order on November 28th. It’s 15 December and I still haven’t received anything nor any update.

J’ai commandé pour environ 100 € d’articles. La commande est arrivée avec quatre jours de retard.
À la réception, je découvre qu’il y a dans le paquet trois articles sur cinq.
Le service client ne fait rien pour m’envoyer les deux articles manquants. De sûr je ne passerai plus jamais commande sur ce site

Don't buy from them, I had to send several e-mails before they finally ship my order, I ordered a stone ring and when I openned the box the stone was not even glued to the ring ?? I had to buy expensive jewelry glue to fix it myself, that shows how much they care for they products. don't waste your time.

Encomendei um colar em janeiro , ok envio top , passado 15 dias ao tirar uma camisola o colar arrebenta , contactei a loja , paguei o envio para lá , o reparo e o envio para minha casa , chegou a dia 27 de fevereiro, tudo bem , o colar tinha uma mancha preta mas tudo bem , hoje dia 14 de abril sinto o colar a picar me o peito , tirei para ver o que se passava e o colar tava a desfazer-se , concluindo em 3 meses de uso se tanto o colar só deu problemas , para o preço que foi a qualidade não vale nada .
Exijo o meu reembolso ou que falem comigo pois o produto não é a qualidade que eles garantem que seja .
Ps: fiz tb a review no site , até quero ver se a vão postar

This site is a scam. The products are of poor quality and when you try to return it they have excuses not to give you your money back. Avoid buying here.

I ordered a ring on November 30, 2023, it was shipped and since December 06, 2023, it has not moved according to the tracking site of the post office.

Since December 06, 2023, I've been fighting with Dicci for help. But the only answers given are "we've made a request to the Portuguese post office and they have to deal with the French post office."

As I write, it's January 15, 2024, i.e. 1 month and a half, and still no help / news from DICCI.

Of course, they've received the money, but they don't want to do anything for me: no return of an item, no refund, nothing at all...

I should never have ordered from them, and I don't think I'll ever receive my ring or my money again ....

I order a 2 bracelets two months ago and I dont know where my order is.They sent me no tracking number and when I sent them an email a bot replied to me saying unrelated stuff.Help me track my order!