Didlogic Reviews 70

We had a very disappointing experience with Didlogic.

Our account was suddenly suspended without any prior notice or request for verification. After receiving internal board approval to proceed with Didlogic as our provider, we attempted to finalize the setup by adding our payment method, only to find that our login displayed a message stating that the account was blocked.

When we contacted support, the only response we received was that they were unable to create an account for us, without any further explanation or attempt to resolve the issue.

This situation has caused a significant waste of time and resources on our side. We had already invested effort into configuring routing rules and completing internal approvals, assuming we were moving forward with a reliable partner.

For context, we are a global e-commerce company operating through seven subsidiaries worldwide. Given our scale and legitimate business operations, the lack of transparency and communication is particularly concerning.

Based on this experience, it appears that Didlogic is either unable or unwilling to support businesses like ours. We would strongly advise others to proceed with caution.

Absolutely awful service, seriously. My fresh account was suspended within 5 minutes of creation with no notification whatsoever. Upon reaching out to support, they dryly replied that they cannot create an account for me, with no explanation. Any further inquiry was ignored entirely. This is no way to treat customers. Shame on those guys.

been running our call center on didlogic for eight months now and everything works great. good quality and fair pricing.

After evaluating multiple providers didlogic came out on top. Their technology infrastructure and expertise convinced us immediately

switched from our old trunk provider and immediately noticed better call quality. setup was easy too

Dostajesz to, za co płacisz, a z didlogic otrzymujesz jakość na poziomie operatora. Warte każdego centa dla firm, które potrzebują niezawodności.

Korzystamy z Didlogic w naszym centrum kontaktowym i jakość połączeń jest wyjątkowa. Koniec z problemami z opóźnieniami, które mieliśmy z poprzednim dostawcą.

Des tarifs abordables sans compromis sur la qualité. En tant que jeune entreprise, nous avions besoin d'une solution économique qui ne freine pas notre croissance.

service does what its supposed to. minor learning curve with the portal at first but nothing major

Their focus on low latency really shows. Customers consistently comment on how clear our support calls sound

Connected our 3CX system without any issues. Their interoperability with different PBX platforms is exactly what we needed for our hybrid setup

The self service portal gives you complete control over your numbers and trunks. Real time provisioning means no waiting around for support tickets

Transformamos toda nuestra organización el trimestre pasado. La migración fue fluida y estamos observando un mejor rendimiento en todas nuestras ubicaciones.

overall satisfied with the service and call quality is great. would like to see more payment options though since we prefer crypto

tired of providers overpromising and underdelivering but didlogic is different. straight forward service that does what it says

SWITCHED FROM OUR OLD PROVIDER LAST MONTH AND THE DIFFERENCE IS NIGHT AND DAY. CRYSTAL CLEAR CALLS AND INSTANT PROVISIONING SAVED US SO MUCH TIME

needed a provider that could handle high volume outbound and didlogic delivers. cli rotation feature is a nice bonus

Handling thousands of calls daily without hiccups. Their infrastructure scales effortlessly as our business grows

Got our SIP trunk running in under 10 minutes. The self service portal is straightforward and doesn't require technical expertise to navigate

Die Preise sind wettbewerbsfähig und das Preis-Leistungs-Verhältnis ist hervorragend. Wir haben unsere monatlichen Telekommunikationskosten um 40 % gesenkt und gleichzeitig die Gesprächsqualität verbessert.