This is the first time I’ve ordered from Diffords, I ordered a small item which had a delivery charge and then a couple of days later I ordered some wine, which had no delivery charge. Paloma noticed... Toon meer
Bedrijf heeft geantwoord
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We booked ourselves in for the 'Spirited Evening' - a cocktail masterclass hosted by Paloma and Simon Difford. We enjoyed such a fantastic evening with our friends and excellent hosts! It was a huge... Toon meer
Bedrijf heeft geantwoord
Paloma makes everyone feel at home and is alway there to assist if needed. The Diffords shop is like an Aladdin’s cave, full of every conceivable item to enhance your cocktail experience. Simon and... Toon meer
Bedrijf heeft geantwoord
Amazing service. The delivery actually ended up being delivered incorrectly by the courier, but within moments of emailing Diffords, they got back, then managed to track down where it was (another... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
DIfford's Shop is a family run business based in East Sussex, England. We're a one-stop cocktail shop, offering a wide range of quality cocktail ingredients, barware, glassware and books. We're the sister website to Difford's Guide, where you can find many thousands of cocktail recipes with which to enjoy everything we offer in our shop. We strive to offer excellent customer service, great quality, specialist bottles and barware and everything we sell is carefully selected and curated by us.
Contactgegevens
Verenigd Koninkrijk
- diffords.shop
4,7
Uitstekend
70 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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A good buying experience & quick delivery
It is a good buying experience, prices seem on a par with others and shipping is quick.
7 april 2026
Antwoord van Difford's Shop
Many thanks David for taking the time to share your feedback. Hope you'll shop with us again soon!
Cheers
Paloma
the delivery company used was useless
7 april 2026
Antwoord van Difford's Shop
Dear Ian, I'm very sorry about the delivery issues you encountered. Two hours after you emailed to inform us of the issue I replied with my personal apology and offered to send any future orders you may wish to make with us via another delivery company. As I explained, we use both APC and DPD, and when they do not meet the high expectations we have of them, this is frustrating...I very much understand that. I hope that my response went some way to helping the situation, and also hope you'll choose to shop with us again. Thank you! Paloma
Great customer service
This is the first time I’ve ordered from Diffords, I ordered a small item which had a delivery charge and then a couple of days later I ordered some wine, which had no delivery charge. Paloma noticed immediately and combined the two orders and refunded my delivery charge which I was very impressed by! Great choice of wine and good value.
7 april 2026
Antwoord van Difford's Shop
Hi Linda, many thanks for taking the time to share your feedback. We hope to see you back again soon!
Cheers
Paloma
A cocktail masterclass!
We booked ourselves in for the 'Spirited Evening' - a cocktail masterclass hosted by Paloma and Simon Difford.
We enjoyed such a fantastic evening with our friends and excellent hosts! It was a hugely informative cocktail masterclass with engaging stories about the history of cocktails and their ingredients and set in their very well stocked bar. I've made a lot of cocktails over the years but still discovered new ideas, recipes and techniques. Highly recommended whatever your level of expertise.
7 maart 2026
Review zonder uitnodiging
Antwoord van Difford's Shop
Hi Rick, it was a pleasure to host you and your friends! We hope to see you again soon.
Cheers
Paloma & Simon
Fantastic cocktail Masterclass from the Diffords
We took 4 of our friends to one of their "Spirited" cocktail masterclass evenings, which they host at the Difford's bar across from their bricks and mortar shop.
What an amazing experience! We started the evening with a welcome cocktail and nibbles, then Simon and Paloma Difford launched straight into the first of two cocktails we were shown how to make, including how to use all the equipment (properly!).
The experience was peppered with snippets and stories from Simon's encounters with the bartenders who invented them, the producers who make the ingredients and the history of the cocktail itself - fascinating!
After each of us making two cocktails (neither of which I would have attempted myself at home), we were given a long list of lovely drinks to choose from. It was mesmerising watching Simon whip them all up. We then sat back and relaxed with our friends, enjoying the rest of the evening in their beautiful bar, before popping over to the shop to stock up on ingredients to add to our cocktail cabinet.
There were another two groups at the masterclass, taking the total number of people to only 12, so we had very personal attention from Simon and Paloma throughout the evening.
The next morning we received an email thanking us for coming with links to the cocktail recipes from the night before and the ingredients in their online shop, should we wish to make them at home in future.
Our friends had a fantastic time - two of them learning exactly how their favourite cocktails should be made properly - and we all went home very happy/merry indeed!
It should be noted that the Difford's bar is (sadly) not open to the public, only for pre-booked events, but luckily the shop is open 4 days a week and the online shop is open 23/7 (of course!).
We will be back!
7 maart 2026
Review zonder uitnodiging
Antwoord van Difford's Shop
Hi El, we loved hosting you and your friends! Many thanks for taking the time to share such a lovely review, we really appreciate it.
Cheers
Paloma & Simon
Thoroughly recommended.
Diffords has a great range of cocktail-related items, many of which are not easily available elsewhere. Prices are sensible, and despatch is prompt.
2 maart 2026
Antwoord van Difford's Shop
Many thanks for your review Alan, it's much appreciated and we hope to see you back soon.
Cheers
Paloma
Simple order process and delivered as…
Simple order process and delivered as expected.
23 februari 2026
Antwoord van Difford's Shop
Many thanks Mr Strickson, happy to hear you had a good experience shopping with us.
Cheers
Paloma
It has everything!
What an amazing shop, with superb service. Everything you need to create cocktails. Unusual, hard to find ingredients and help from Simon and Paloma. A hidden gem!
31 januari 2026
Antwoord van Difford's Shop
Thanks for your kind feedback Samantha, we're looking forward to seeing you again!
Cheers
Paloma
Amazing service. Delicious drinks.
Amazing service.
The delivery actually ended up being delivered incorrectly by the courier, but within moments of emailing Diffords, they got back, then managed to track down where it was (another address on the street). And I had it all within the day.
The drinks, of course, were delicious as always.
2 februari 2026
Antwoord van Difford's Shop
Many thanks for your feedback...I'm happy we were able to help!
Cheers
Paloma
Excellent selection of products and…
Excellent selection of products and fast delivery. I will be using Difford's again.
26 januari 2026
Antwoord van Difford's Shop
Thank you Norman, we look forward to assisting you again in the future!
Cheers
Paloma
Antwoord van Difford's Shop
Many thanks, and hope to see you back again soon!
Cheers
Paloma
Antwoord van Difford's Shop
Many thanks for your kind feedback and great to hear you're happy with our service!
Cheers
Paloma
Good experience
Good CS, Very responsive 👍🏻
Quick delivery 👍🏻
20 januari 2026
Review zonder uitnodiging
I ordered the cocktail book for friends…
I ordered the cocktail book for friends for Christmas and was so impressed I brought myself one also! 😁
29 december 2025
Antwoord van Difford's Shop
Hi Stephen, that's great to hear!
Cheers
Paloma
Quick and easy to complete.
Very easy to view and order. Sending as an EGift card was easy to complete and the recipient received the voucher straight away. Very satisfied with the company.
29 december 2025
Antwoord van Difford's Shop
Many thanks for your kind feedback Glennis, happy to hear the EGift card process was nice and smooth!
Cheers
Paloma
Perfect service
Perfect service, especially over Christmas period - would buy from here again!
27 december 2025
Antwoord van Difford's Shop
Many thanks Linus, it was a pleasure helping with your order.
Cheers!
Paloma
Best shop ever 😀
30 november 2025
Antwoord van Difford's Shop
Thank you for your kind words Mateusz!
Cheers
Paloma
Antwoord van Difford's Shop
many thanks Susan, look forward to seeing you again soon
Cheers!
Paloma
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