I went into Newbury looking for quotes…
I went into Newbury looking for quotes to replace the screen on my Xiaomi Mi Note 10 Pro and ended up speaking with Guneet at Mobile Master. Out of everywhere I tried, he gave me the best deal and the most confidence, so I booked the repair for the next morning.
I arrived a little early, and he started working on my phone straight away. After spending a long time testing, checking, and trying everything he could, he discovered the real issue wasn’t the screen at all — it was a serious motherboard fault. A screen replacement wouldn’t have fixed it.
What really stood out to me was his honesty, patience, and professionalism. He put real time and effort into trying to save the phone, kept me updated throughout, and treated me with genuine respect. Despite all the work he did, he didn’t charge me for the attempt and made sure I wasn’t out of pocket.
You don’t meet many people in phone repair who are this straightforward, kind, and trustworthy. I walked away genuinely impressed.
I’ve since upgraded my phone, but I’ll be going back to Mobile Master for any future repairs without hesitation. Great service, great attitude, and a genuinely good guy running the place. Highly recommended.
Mobile Master – 100 Northbrook Street, Newbury RG14 1AA
Tel: 01635 226800
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