I called with some questions related to my account and things that I want to accomplish and Krielow took very good care of me. He understood my questions and gave me good answers and directed me to th... Toon meer
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Krielow, from customer service, was great, answered all my questions and was very helpful as to how to fill out forms. I get really overwhelmed with IRA particulars but every time I call Digital Trus... Toon meer
Bedrijf heeft geantwoord
My account was closed for non payment of my account fees causing a $20K + tax . The notification went into my spam folder so I missed it. When I called I talked to Brittany Cole in customer service... Toon meer
Bedrijf heeft geantwoord
I called Digital Trust today with a few questions on my account. I was very fortunate to that Lucas answered my call! Lusas was very helpful and patient with me, he answered every question and explain... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Digital Custody Solutions in an Analog Investment World. We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more. We provide a straightforward approach to help individuals achieve their retirement goals. We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
Contactgegevens
7336 W. Post Rd., #111, 89113-6610, Las Vegas, Verenigde Staten
- operations@digitaltrust.com
- digitaltrust.com
4,9
Uitstekend
531 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
James handled the issue and is taking…
James handled the issue and is taking the appropriate action already. Thanks so much
17 april 2026
Review zonder uitnodiging
Agent was direct and helpful. Knew the process and explained what I needed to do clearly
Agent was direct and helpful
15 april 2026
Review zonder uitnodiging
I called with some questions related to my Self Directed IRA
I called with some questions related to my account and things that I want to accomplish and Krielow took very good care of me. He understood my questions and gave me good answers and directed me to the resources I need to solve them.
17 april 2026
Review zonder uitnodiging
Anna Leslie consistently outperforms by…
Anna Leslie consistently outperforms by high expectations - she is GREAT
16 april 2026
Review zonder uitnodiging
Alli was friendly and knowledgeable
Alli was friendly, knowledgeable, and follow through by calling me back when she received information on my issue.
14 april 2026
Review zonder uitnodiging
Amanda was super helpful and answered…
Amanda was super helpful and answered my questions right away. Great experience
14 april 2026
Review zonder uitnodiging
Fast and accurate
14 april 2026
Review zonder uitnodiging
Great customer service :)
I was having trouble with a form online and Chelsey Hugentobler with customer service handled my problem quickly and efficiently.
13 april 2026
Review zonder uitnodiging
Recieved call back in a short period of time. Customer service checked on the billing problem and corrected it. Was. corgual and effective.
Customer service heard the problem and effectively solved ot.
13 april 2026
Review zonder uitnodiging
very friendly and helpful
very friendly and helpful! Thanks, Leslie!
7 april 2026
Review zonder uitnodiging
Antwoord van digitaltrust.com
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Ron!
Always easy understandable and…
Always easy understandable and professional
9 april 2026
Review zonder uitnodiging
Antwoord van digitaltrust.com
We're so glad you're enjoying the Digital Trust experience, Captain Mike! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
A job well done!
Krielow's patience and information helped me complete this unfamiliar task of filling out the withdrawal forms. He also caught an error at the end and helped me rectify it. Thanks Krielow!
9 april 2026
Review zonder uitnodiging
Antwoord van digitaltrust.com
Chris, we're so happy to hear Krielow was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
So lucky I got to speak with Lucas!
I called Digital Trust today with a few questions on my account. I was very fortunate to that Lucas answered my call! Lusas was very helpful and patient with me, he answered every question and explained everything clearly and calmly for me. Thank you Lucas for all your help!!
10 april 2026
Review zonder uitnodiging
Antwoord van digitaltrust.com
Thank you for your feedback on Lucas's care! We appreciate you, ! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
Excellent customer service from…
Excellent customer service from Brittany Cole. Thank you
30 maart 2026
Review zonder uitnodiging
Antwoord van digitaltrust.com
Ilkka, we're so happy to hear Brittany was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
Very professional and friendly
9 april 2026
Review zonder uitnodiging
Antwoord van digitaltrust.com
We're so glad you're enjoying the Digital Trust experience, Mike! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
Quick polite service
Quick polite service. just as it should be. Thanks James
10 april 2026
Review zonder uitnodiging
Antwoord van digitaltrust.com
Thank you for your feedback on James's care! We appreciate you, Karl!
Alli was very helpfull
Alli was very helpfull, answered all my questions
..snd very professinal.
8 april 2026
Review zonder uitnodiging
Antwoord van digitaltrust.com
Thank you for your feedback on Alli's care! We appreciate you, Lloyd! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
Antwoord van digitaltrust.com
We're so glad you're enjoying the Digital Trust experience, Rob! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
James Macariola answered all my…
James Macariola answered all my questions and was very helpful
10 april 2026
Review zonder uitnodiging
Antwoord van digitaltrust.com
Thank you for your feedback on James's care! We appreciate you, Dave!
Brittiany Cole
Brittiany Cole was very kind and helpful in updating CC info on an account.
8 april 2026
Review zonder uitnodiging
Antwoord van digitaltrust.com
Kathy, we're so happy to hear Brittany was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
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