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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Annabelle and Ms. Tessa Moore went above and beyond to assist a burden of a woman such as myself in getting me verified and payed out in seconds!! I play everywhere but if I'm wagering MY money it's g... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First off, I'm a real person. Not someone just leaving a review for free SC or a bot or etc. Dimesweeps does everything they advertise and than some. Instant Redemptions, Fair RTP, Best bonuses, and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I deposited cash - -and did not use a bonus. I only have one account with them. I won and requested a $500 cashout. After a lot of back and forth my KYC was approved -- but they won't pay, claimi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The site has a lot of great games and I got a nice welcome bonus for signing up, and when I went to redeem, it hit my bank account within legit 10 minutes! 10/10 experience!

Bedrijf heeft geantwoord


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

456 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

2nd to None!

Annabelle and Ms. Tessa Moore went above and beyond to assist a burden of a woman such as myself in getting me verified and payed out in seconds!! I play everywhere but if I'm wagering MY money it's going to DimeSweeps!!

16 april 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Kellie,

Thank you so much for sharing your feedback!

We are thrilled to hear that Annabelle and Tessa were able to provide such exceptional support and get you verified and paid out so quickly. Our team is always happy to help make the process as smooth as possible for our players.

Knowing that you choose DimeSweeps as your primary place to play means a lot to us. Our team works hard to provide a fast, secure, and supportive environment for everyone in our community, so it’s wonderful to know we hit the mark for you.

We look forward to seeing you back on the platform soon!

Best regards,
DimeSweeps Support Team

Beoordeeld met 1 van de 5 sterren

Refusing to pay winnings or return my deposit, 3 months and nothing

I deposited cash - -and did not use a bonus. I only have one account with them. I won and requested a $500 cashout.
After a lot of back and forth my KYC was approved -- but they won't pay, claiming I have more than one account.
I do not. I also did not use any kind of bonus, this was won from a clean cash deposit.
3 months later, still no redemption and my account is locked. Efforts to reach out are just met with the same response.
THey also refused to return my deposits, even though they also are refusing to pay the legitimate win.

20 januari 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Samantha,

Thank you for sharing your feedback.

While we aim for a smooth experience for all our players, certain security flags such as the identification of multiple accounts, require an extensive compliance review. These policies are in place to ensure fair play and platform security, and situations involving potential duplicate accounts must be thoroughly investigated by our compliance team before an account can be unlocked or a redemption processed.

We process all valid redemptions once these mandatory reviews are finalized, but we cannot review or discuss account-specific details here due to privacy.

Even though you have previously reached out to us, contacting support@dimesweeps.com with the email associated with your account remains the best way for our team to review the escalated status of your account and provide further clarification on the findings of the compliance team.

Best regards,
DimeSweeps Support Team

Beoordeeld met 5 van de 5 sterren

Great games and instant redemptions!

The site has a lot of great games and I got a nice welcome bonus for signing up, and when I went to redeem, it hit my bank account within legit 10 minutes!

10/10 experience!

15 april 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Chase,

Thank you so much for sharing your feedback!

We are thrilled to hear that you had a 10/10 experience with us! It’s great to know you enjoyed the welcome bonus and our selection of games, and that your redemption hit your account in just 10 minutes. Our team works hard to provide a fast and secure platform for all our players, so it’s wonderful to hear we hit the mark for you.

Good luck on your next session!

Best regards,
DimeSweeps Support Team

Beoordeeld met 1 van de 5 sterren

92% RTP should not be allowed

92% RTP should not be allowed. Its def how they maintain their edge as a small site nobody really knows about. yea they pay but good luck hitting fat on 92% RTP anything 92% RTP by hacksaw id stay away from there is plenty of sites with 96% or higher in some cases.

29 maart 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Elijah,

Thank you for sharing your feedback. We understand that transparency regarding game statistics and RTP is very important to our players.

All games on DimeSweeps are supplied by licensed providers and operate using certified random number generation. While RTP is a theoretical percentage measured over long-term play, individual sessions can vary significantly, and outcomes cannot be manually controlled or adjusted by the platform. Every spin is fair, random, and determined by the providers' certified systems.

We want all of our players to have an enjoyable experience, even during less fortunate stretches. If you ever feel like you have hit an unlucky streak, please don’t hesitate to reach out to our team to request an "unlucky bonus", and remember that weekly coinback is also available to give players a little extra back. We cannot review account-specific details here due to privacy.

Please contact support@dimesweeps.com with the email associated with your account if you have any further questions or would like our team to review your account activity.

Best regards,
DimeSweeps Support Team

Beoordeeld met 5 van de 5 sterren

5 stars

They do what they say and say what the mean support staff is very helpful respond in a timely manner even though i had some troubles trying to redeem we got everything figured out and not to mention a great selection of games i will definitely recommend this casino

15 april 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Jesse,

Thank you so much for sharing your feedback!

We are thrilled to hear that you found our team to be so helpful and that we were able to work through the redemption process together to get everything resolved. It’s also great to know you are enjoying our selection of games! Providing a reliable and supportive environment for our players is always our top priority, so it’s wonderful to hear you're recommending us to others.

We look forward to seeing you back on the platform soon!

Best regards,
DimeSweeps Support Team

Beoordeeld met 1 van de 5 sterren

I won’t 2,000 I requested a withdrawl…

I won’t 2,000 I requested a withdrawl its was 8 hrs later I wrote customer support she told me to lower my amount I did and it’s been 16 hrs the site says instant I did not win on a no deposit bonus I won on a real deposit and I’ve withdrew with them before kinda upset cause they keep saying “where checking your process” I mean come on

15 april 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Kyle,

Thank you for sharing your feedback.

While many redemptions are processed instantly, some requests or specific transactions often require an extended compliance review and additional security checks to ensure account security and meet payment processing requirements.

Please reach out to our team at support@dimesweeps.com with the email associated with your account so the team can review the status of your request and assist you further.

Best regards,
DimeSweeps Support Team

Beoordeeld met 5 van de 5 sterren

Very fast redeems and excellent…

Very fast redeems and excellent customer service I will be a returning customer!!!!

14 april 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Danielle,

Thank you so much for sharing your feedback!

We are thrilled to hear that you experienced very fast redemptions and received excellent service from our team. Our team works hard to provide a fast and reliable platform for all our players, and it’s wonderful to know we have earned your continued support as a returning customer.

We look forward to seeing you back on the platform soon!

Best regards,
DimeSweeps Support Team

Beoordeeld met 1 van de 5 sterren

After 3 months of winning a few…

After 3 months of winning a few thousands I only got approved for one payment which was 200 and still having a hard time now redeeming the rest

13 april 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Damike,

Thank you for sharing your feedback.

While many redemptions are processed quickly, some trigger an extended compliance review and additional security checks. These mandatory reviews ensure account security and compliance with platform policies, which can sometimes take more time to finalize than expected.

We process all redemptions, but we cannot review account-specific details here due to privacy.

Please reach out to our team at support@dimesweeps.com with the email associated with your account so the team can review the status of your remaining balance and provide an update on the next steps for your redemptions.

Best regards,
DimeSweeps Support Team

Beoordeeld met 5 van de 5 sterren

Wow! Fastest redeem ever!

Wow! Thank you so much for the quick and easy redeem! Never doubt them they always help!

14 april 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Ciara,

Thank you so much for sharing your feedback!

We are thrilled to hear that you experienced the fastest redemption ever and that our team was able to provide such helpful support. Providing a quick and easy process for our players is a top priority for us, so it’s wonderful to know we hit the mark for you.

We look forward to seeing you back on the platform soon!

Best regards,
DimeSweeps Support Team

Beoordeeld met 1 van de 5 sterren

I swear I wish I could give it zero man…

I swear I wish I could give it zero man I've been emailed from trustpilot or commented on whatever it doesn't matter like they tell me to email them and they still will not pay me my money I don't understand what's going on it's been since February 20th I've been going back and forth but then I have countless communications with these people and they just refuse to pay me they paid me some of it but not all of it they have one last Redemption to send me a refused to send it and there's no need for anybody from the platform to comment on here just don't comment just send me my money my Redemption is sitting there pending just send it you don't have to say a word just stop trying to save face because you guys suck

12 april 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Jason,

While many redemptions are processed quickly, certain requests may trigger an extended compliance review that requires more time to finalize. These reviews are a mandatory part of our platform security and must be completed by our compliance team before funds are released.

Reaching out to support@dimesweeps.com with the email associated with your account remains the direct channel for our team to review the escalated status of your final redemption and provide an update on its completion.

Best regards,
DimeSweeps Support Team

Beoordeeld met 4 van de 5 sterren

Not to bad just don’t use a digital…

Not to bad just don’t use a digital card use your bank card. And the redemption is very fast once you clear up all the craziness

12 april 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Jason,

Thank you so much for sharing your feedback!

We are thrilled to hear that you had a very fast redemption experience once your verification was finalized.

Our team works hard to provide a fast and secure platform for all our players, so it’s wonderful to know we hit the mark for you.

We look forward to seeing you back on the platform soon!

Best regards,
DimeSweeps Support Team

Beoordeeld met 3 van de 5 sterren

It's not letting me use a promo code…

It's not letting me use a promo code that was sent to me and "brooke" the customer service representative is saying she can't fix it and I have to make more regular purchases. Unfortunately this just isn't true, because it just happened to me on your sister site and they fixed it IMMEDIATELY. Don't send one of your VIP players a promo code if they can't even use it and Brooke was no help at all.

Also, I always have redemption issues with this site. It will pend for 24 hours and then get cancelled. Super annoying. Get it together dime sweeps. Hopefully you can win my trust back. Until we meet again bye

12 april 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Dustin,

Thank you for sharing your feedback. We understand how frustrating it is when a promo code doesn't work as expected.

We’re sorry to hear you felt the assistance provided didn’t meet your expectations in this case. For your redemptions, while many process quickly, some requests may be returned to a balance after a pending period if an additional compliance review or payment processing check is required. We process all redemptions, but we cannot review account-specific details here due to privacy.

Please reach out to our team at support@dimesweeps.com with the email associated with your account so the team can review the status of your redemptions and the promo code issue to assist you further.

Best regards,
DimeSweeps Support Team

Beoordeeld met 5 van de 5 sterren

best soon i bring up the slow redeeming…

best soon i bring up the slow redeeming the support got on it and sent redemption within minutes 💯

12 april 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Gregory,

Thank you so much for sharing your feedback!

We are thrilled to hear that our support team was able to step in and get your redemption processed within minutes once you reached out. Providing fast and reliable service is always our top priority, and it’s great to know we were able to get everything sorted for you so quickly.

Our team works hard to ensure a smooth and efficient experience for all our players, so it’s wonderful to know we hit the mark for you.

We look forward to seeing you back on the platform soon!

Best regards,
DimeSweeps Support Team

Beoordeeld met 5 van de 5 sterren

Dimesweep review

The customer service is excellent and the reps are very helpful with any questions you might have. Once your identity is verified the redemption process is very simple and you get your money fast..

11 april 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Gio,

Thank you so much for sharing your feedback!

We are thrilled to hear that you find our customer service excellent and our reps helpful with your questions. It's great to know that once your identity was verified, you found the redemption process to be simple and fast. Our team works hard to provide a fast and secure platform for all our players, so it’s wonderful to hear we hit the mark for you.

We look forward to seeing you back on the platform soon!

Best regards,
DimeSweeps Support Team

Beoordeeld met 1 van de 5 sterren

Disgusting people.

Well, they did give me my money, but I had to threaten legal action from four different agencies to FORCE them to, all legal filings are continuing regardless because of consumer protection law violations. Everyone should do the same and then report them to delete their account afterward. Don’t give them a good rating because they gave you the money that was rightfully yours. They’re a joke and disgusting. Oh, and they blocked my account after due to their own discretion, they claim, when in reality, it’s just because of spite and they got scared, lol (before they come and say it’s because I was disruptive. Yes, I was disruptive. I called them names. I was so mean to them I told them horrible things I don’t deny that for a second and I would do it again happily so just before they say that I’ll say it first, also they keep acting as if they won because they banned me after they gave me my money (their BBB response was so hilarious and childish relating to that, and was rejected by me for filing legal action). Their compliance team review is not genuine. I have all the documented evidence to prove it, so keep that in mind for anyone who gives you that excuse when you’re trying to get your money back and it’s taking days or they fail. Also, do not ever cancel your redemption even if they tell you to. It’s a stall tactic that only puts you in the back of the line. This is all deliberately done. None of it is accidental. They can lie all they want. I have an overwhelming amount of evidence and contradictions that prove that they are extraordinarily deceptive and are breaking laws in many cases. Also, they misconstrued their policies like every two seconds they circumvent their own “security” measures by suggesting workarounds against them that doesn’t make logical sense as a red flag on its own. These people don’t even try to be good at lying. also, they don’t realize that banning an account and then just using the excuse and using the terms of condition at sole discretion doesn’t really protect them from consumer protection laws (because that’s considered retaliation which is illegal even if they try to use their term terms of Service “at our sole discretion” )they try so hard to fall back on their policy to save their butt from themselves lying, but every time they try doing it, they contradict themselves. also even though they banned my account, they still allow me to purchase things from said banned account, which is also another thing against civil law breaching their own terms of Services. volume triggered automatic AML protocols, the rejections would have been systematic and immediate. Instead, DimeSweep's support team endorsed a workaround, proving the holds were discretionary, not automatic. You don’t provide workaround for security protocols that defeats the purpose of security if anybody hasn’t caught onto that part yet and didn’t think that was weird and on its own I lost hope for humanity.

10 april 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Nathan,

Thank you for sharing your feedback. We understand how frustrating this situation has been for you and the concerns you have regarding the status of your account.

While we aim for a smooth process, certain account activities or transactions can trigger an extended compliance review or security checks to ensure compliance with platform policies. These reviews are mandatory and handled by our compliance team to maintain the integrity of our services. Regarding the closure of your account, the platform reserves the right to manage account access at its discretion.

We process all redemptions once the necessary reviews are completed, but we cannot review account-specific details here due to privacy.

If you have further questions regarding your account or previous transactions, please reach out to our team at support@dimesweeps.com with the email associated with your account so the team can assist you further.

Best regards,
DimeSweeps Support Team

Beoordeeld met 5 van de 5 sterren

LETS GOO

First off, I'm a real person. Not someone just leaving a review for free SC or a bot or etc. Dimesweeps does everything they advertise and than some. Instant Redemptions, Fair RTP, Best bonuses, and the absolute 100 percent Best Customer Support. If you've given any of the other SWEEPS sister sites a try, you already know this one checks out and is legit. I seem to try my luck here more than with SpeedSweeps haha. But yeah seriously, give er a whirl 😎

9 april 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Vinnie,

Thank you so much for sharing your feedback and for the honest recommendation!

We are thrilled to hear that you're enjoying our instant redemptions, fair RTP, and the variety of bonuses we offer. It’s also great to know that our support team has made such a positive impression on you and that you're having so much fun exploring our platform.

Our team works hard to provide a fast, reliable, and authentic social casino experience for all our players, so it’s wonderful to know we hit the mark for you.

We look forward to seeing you back on the platform soon, and good luck on your next session!

Best regards,
DimeSweeps Support Team

Beoordeeld met 1 van de 5 sterren

100% a rigged site

100% a rigged site. I deposited $40, and I won $2.50 on one spin. The other 40 spins had zero outcome, meaning not one penny. UPDATE- THEY GAVE ME A 2 DOLLAR BONUS FOR LOSING ON 40 SPINS IN A ROW

9 april 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Trevor,

Thank you for sharing your feedback. We understand how frustrating it is to experience a session where the results do not meet your expectations.

Please rest assured that all games on DimeSweeps are provided by licensed providers and operate using certified random number generation. This ensures that every spin is fair and random, and outcomes cannot be manually controlled or adjusted for individual players. Short-term results can vary significantly and do not always reflect the long-term return of a game.

We value your time with us and want to help turn your luck around. If you are ever feeling unlucky, please don’t hesitate to reach out to our team to request an "unlucky bonus," and remember that weekly coinback is also available to give players a little extra back from their gameplay. We cannot review or discuss account-specific details here due to privacy.

Please contact support@dimesweeps.com with the email associated with your account so the team can take a closer look at your account activity and assist you further.

Best regards,
DimeSweeps Support Team

Beoordeeld met 5 van de 5 sterren

Customer service was very courteous and…

Customer service was very courteous and timely and helping me with my redemption I recommended this casino to everyone!!

10 april 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi selfmade jray,

Thank you so much for sharing your feedback!

We are thrilled to hear that our customer service team was courteous and helpful during your redemption process. Our team works hard to provide a fast, supportive, and reliable platform for all our players, so it’s wonderful to know we hit the mark for you.

We appreciate the high recommendation and look forward to seeing you back on the platform soon!

Best regards,
DimeSweeps Support Team

Beoordeeld met 1 van de 5 sterren

It is beyond frustrating to be fully…

It is beyond frustrating to be fully verified, follow the platform’s redemption guidelines (requesting between 100–200 SC), and still have redemptions repeatedly denied without any communication or explanation from DimeSweeps.

Every redemption I have submitted—ranging from 120–160 SC—has been denied and returned to my balance with no stated reason. I am then forced to resubmit the same requests multiple times.

A lack of transparency and consistency in the redemption process raises serious concerns about reliability and user experience. This approach makes it difficult to justify continued use of the platform.

10 april 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Caleb,

Thank you for sharing your feedback.

While many redemptions process quickly, requests can sometimes be returned to a balance if they do not meet specific payment processing requirements or if an additional compliance review is needed to ensure account security. We also want to mention that cancelling and resubmitting a request places it back into the processing queue, which can extend the overall wait time.

We process all redemptions, but we cannot review account-specific details here due to privacy.

Please reach out to our team at support@dimesweeps.com with the email associated with your account and the details of the denied requests. The team can review the status of your account directly and provide an update on the next steps available for your account.

Best regards,
DimeSweeps Support Team

Beoordeeld met 5 van de 5 sterren

Awesome site quick payouts highly…

Awesome site quick payouts highly recommend

10 april 2026
Review zonder uitnodiging
Logo Dimesweeps

Antwoord van Dimesweeps

Hi Nathan,

Thank you so much for sharing your feedback!

We are thrilled to hear that you are enjoying the site and experiencing quick payouts. Providing a fast, reliable, and highly recommended platform for our players is always our goal, so it’s great to know we hit the mark for you.

We look forward to seeing you back on the platform soon!

Best regards,
DimeSweeps Support Team

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