Dimprice Reviews 47

Fuyez ce vendeur qui est également présent sur Rakuten!
Pour commencer, la communication c'est un zéro pointé. Il ne répond pas aux messages que vous lui envoyez, il fait le mort. Et quand vous faites des recherches google sur lui pour essayer de le contacter autrement, et après une pression de la part de Rakuten, il daigne enfin vous envoyer une facture (après un long délai d'attente). Sauf que la facture n'est pas correcte, alors quand vous lui demandez une facture rectificative, il fait le mort!
Le produit est arrivé avec un emballage abîmé. Passez votre chemin!

Bonjour,

Le 11/05/2023 j'ai commandé un casque Sony WF-1000XM4 à 163,99€ que je n'ai jamais reçu. J'ai reçu à la place, une culotte Intimissimi et ce n'est pas une blague. Depuis que j'ai reçu ce mauvais produit fin mai 2023, impossible de me faire rembourser.
Je leur ai envoyé des dizaines et des dizaines d'emails, Whatsapp... et j'ai le droit toujours à la même réponse automatique, encore et encore et encore.

"Désolé pour l'attente. Nous avons de nouveau demandé le résultat de l'enquête et nous vous tiendrons au courant dès que nous aurons des nouvelles."

Aucun humain n'est derrière ce service après-vente inexistant !

Quelle enquête ? Je leur ai envoyé plein de photos du colis, du mauvais produit...
Tout prouve que je dis la vérité mais j'attends toujours un remboursement de leur part depuis fin mai.

Ce sont des incompétents et surtout des escrocs !
Je ne désespère pas. Je compte bien me faire rembourser de ces 163,99€.

Après tout je vais régulièrement à Londres et je connais leur adresse pour leur rendre une petite visite :
Dimprice
Suite 8 First Floor
85 Great Portland Street
London, W1W 7LT
UK

Thomas
Commande : 332019351310

Product is perfect genuine apple air pods. After having them from November 2022 there is a fault with the sound confirmed by apple that it’s a fault and should be covered with warranty but on apple services it says the warranty period ran out in June! So contacted Dimprice and have had nothing but automated replies they don’t do phone calls and I feel I’m getting no where for them to explain to me why they were Registered in June and my purchase date is November. It’s put me off buying online I’ll now be going to seek legal advice as I have proof of purchase and Dimprice advertise with full apple warranty… if anyone from DIMPRICE reads this I’d like to hope yous will respond to my emails and explain why my device isn’t being covered with the warranty as advertised

Avoid sell you products that are not uk registered so unable to use warranty as advertised all a scam

Ce site est un scandale. On annonce un délais de livraison entre 2 et 5 jours ouvrables. Résultat, 23 jours pour être livré. les produits ne viennent pas d'Europe et aucune facture d'achat n'est récupérable sur le site. A fuir absolument.

Item was never sent, took a long time of contacting them to ensure I received my refund.
Unfortunately I eouldt use thus website again. I wasted a lot of valuable time.

Waiting for order since January. DIMPRICE say it's sent but I have not received.
YODEL say they have delivered but they haven't.
YODEL say DIMPRICE must file claim, DIMPRICE say they have. Neither are taking responsibility for items paid for and not delivered.
DIMPRICE Order number- 442021151358
YODEL tracking number- JD0002219856739307

Hatte ein ZFold4 am 23.11.22 bestellt. Lieferzeit 2-5 Werktage. Preis war durchaus attraktiv. Tatsächlich wurde das Telefon erst am 18.1.23 nach mehrfachen Urgenzen geliefert. Ware grundsätzlich ok. Also wenn man sparen will und Zeit und Nerven ohne Ende hat, dann ja, sonst nicht zu empfehlen.

Take your money don't complete the order make you wait for 2 weeks before they tell you they can't deliver. Then offer you some random thing at the same price. Beware...

After Samsung messed around with my Black Friday order I cancelled the order on Boxing Day as they projected a further 3 week wait! So that’s nearly 8 weeks!

Not only does dimprice offer 12x the length of warranty that Samsung had offered
They were £130 cheaper
They gave double the amount of storage
And delivered it within 7 actual working days!

I placed my order with dim price knowing Royal Mail had induced late delivery’s for all couriers.. they said 2-5 working days I knew it wouldn’t be that but to get my order on 7 working days is fantastic especially because of what Royal Mail has done

Well worth the 5* I’m well chuffed

The 1 star reviewers must be fun at parties

Avoid this company. My order took nearly a month to come home and communication was poor. I will definitely not be using them again.

I have read these poor reviews and have to say that my experience of Dimprice was excellent! I queried delivery of new AirPods and was informed when my goods would arrive, I had full tracking of my parcel. They duly arrived as expected. No dramas just good service and excellent price. Would I use them again - yes no problem.

Ordered a Nintendo Switch on the 25th November and only got my parcel yesterday. Sent from Hong Kong!

I'd avoid and not make the mistake I did.

Like the person posting just now. I ordered from a UK website Dimprice but I learned that the item is coming from Hong Kong. Slightly cheaper but obvious warranty problems and also big delay sending to the UK, not the promise of delivery between 4 to 6 days. No good for me as Im now away. I ordered the Nintendo and received it from Amazon the next day £19 more expensive( so why didnt I buy it from Amazon in the first place..duh). So I cancelled the order and for safety decided to raise a dispute through my bank to ensure I get the money. My bank said Dimprice can still settle by refunding me and the dispute can be closed on payment. However Dimprice say I have to withdraw the dispute before they refund me. At the moment i am being sent a letter from my bank.. to email to C L at Dimprice cancelling the dispute. Dimprice say that they will then pay the refund.... UPDATE...The bank will act on my behalf if Dimprice do not refund me immediately so I will give them a chance....all for a saving of £19.

They dont help themselves.
Someone signs emails CL

Seriously.do they have the semblance of an undetstand on honesty.

Lieing lieing lieing basket

Really poor service. Avoid at all costs . Buy from a reputable company like argos or curry's instead , they may be slightly more expensive but at least you will get the items you order . I'm nearly £270 out of pocket at the moment due to false promises from this company. And no sign of a refund, hopefully I'll get it eventually. Had to order my items elsewhere as they are Christmas presents for my children. So I'm basically over £500 out of pocket until my refund arrives.
SERIOUSLY AVOID !!!!!!!

Wish i seen the reviews before ordering. nearly 3 weeks and still no show of the aipods i ordered. had to file a fraud report through my bank. luckily i managed to get all the money back. Absolutely shocking on the run up to christmas aswel with loads of people struggeling, absolute day light robbery. Communication is terrible only through whatsapp, and they hardly respond to any messages. Please listen to the reviews and avoid this cpmpany.

Am 16. Nov bestellt. Am 05. Dez. Status seit 23. Nov noch immer in Transit. Nach mehrfacher Nachfrage immer die selben Antworten in den fühen Morgenstunden (was nahelegt dass der Support in den asiatischen Raum ausgelagert ist - niemad abeitet in UK um 3 uhr morgens). Sorry, Gaskrise, Streik...
Keine Möglichkeit mit dem Logistikunternehmen, 724EX, in Kotakt zu treten. Ich kann nur abraten. Ich habe wieder gelernt - der Preis alleine ist nicht alles.m

This company are operating outside of the Consumer Rights Act 2015, please do not order an item from them. I paid for an item only for it to not turn up. All they keep saying is they are invistgating but that’s been well over 30 days now which is illegal. They are a scam company and there responses are responses to wind you up, how they are getting away with this is beyond me.

Iphone Se stoped working after 2 months,called apple ,they said imei is of one of the phones that got scratched! Do not buy from this site! Not uk ! And it arrived in one month!