Direct2Compensation Reviews 154

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a 15 minute constructive discussion with Justin who was very helpful, listened and emphatic. He gave me some useful tips that would strengthen my case. He was honest and upfront on the mer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Top class service, when I was left in the lurch by another reputed solicitors firm who decided to cancel my retainer because I was asking them all the tough questions, Ian stepped in and found me the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Extremely helpful, genuine and kind people. The whole process of reporting a claim, to the case being managed and passed onto the legal team was smooth like butter. I couldn't have been happier with t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a very swift response the same day and Justin was very helpful in the initial conversation. This was swiftly followed up by Ian who helped me both by email and text through the initial stages to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Letselschadeadvocaat
  2. Dienst die verwijst naar advocaten
  3. Juridische dienstverlening

Over Direct2Compensation

Geschreven door het bedrijf

Direct2Compensation is an established No Win No Fee personal injury claims company.

With 28 years' experience they provide expert, honest advice to help people claim compensation after a non-fault accident.

Working with some of the UK's leading law firms, Direct2Compensation assist you through what can be a scary legal minefield, explaining things in simple terms that make sense.

Their friendly team gives you the confidence to make a claim and get the justice you deserve.

Services

Direct2Compensation can advise you of your legal rights if you’re thinking of making work injury claim, and how to claim compensation whilst maintaining a good relationship with your employer.

They can let you know if you have a valid claim for a slip or fall due to company or council negligence. Including pavement trips, falls in shops and supermarkets, plus slips on ice and snow.

They handle all types of road traffic accident claims, including hit and runs, being injured on a bus, or as a cyclist or pedestrian.

If you've been injured in an accident that wasn't your fault, they are experts at helping you to prove liability and claim successfully.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

154 reviews

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Beoordeeld met 5 van de 5 sterren

Excellent service 😀 Really good

Excellent service 😀 Really good, helpful advice from such a friendly person who answered the phone straight away and dealt with all my questions efficiently.Thank you Ball sir🙏🏻

1 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A very attentive and reliable company

A very attentive and reliable company. I had several conversations with Ian and he explained the process and answered all my queries. It was a smooth transition on to the Solicitors to pursue my claim. I would definitely recommend them to anyone needing a good genuine company.

23 januari 2023
Beoordeeld met 5 van de 5 sterren

Very efficient and speedy service

Very efficient and speedy service. Everything explained in easy to understand terms

4 januari 2023
Logo Direct2Compensation

Antwoord van Direct2Compensation

Thank you for your 5 star review, we really appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Extremely professional service

If you want a professional service then this is the firm for you. After making an initial enquiry I was contacted by Ian who was friendly, helpful and obviously very experienced. Everything was explained up front without me having to ask confirmed by email and then literally within 2 days I was talking to the Solicitors and my claim is proceeding. Thank you for making this a pain free experience.

16 januari 2023
Review zonder uitnodiging
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Antwoord van Direct2Compensation

Thank you for taking the time to provide your feedback and review. We are pleased that you have found our service to be straightforward, caring and helpful! Good luck with your claim.

Beoordeeld met 5 van de 5 sterren

Spoke with Ian today

Spoke with Ian today. He made me feel very comfortable and explained the process excellently. He is so friendly and empathetic and made me feel like he cared. My case is now up and running and it’s only been a couple of hours. Thanks again Ian

12 januari 2023
Review zonder uitnodiging
Logo Direct2Compensation

Antwoord van Direct2Compensation

Thank you for the kind feedback. We genuinely do care about our clients and we understand their concerns and motivation for wanting to take action. Kindness and compassion cost nothing and taking a few minutes to ensure that a claimant understands the process and that they have rights is something we always strive to do. We're pleased that you have found our service to be easy to use, helpful and speedy!

Beoordeeld met 5 van de 5 sterren

Great company

I’ve never submitted a claim before so I wasn’t aware of the process.

Ian contacted me after I reached out and he handled my enquiry in both a professional and friendly way, I felt confident after the call that my claim would be in good hands.

21 september 2022
Beoordeeld met 5 van de 5 sterren

Easy to access

Company were very helpful explained everything clearly to me . Speed and communication extremely good . Thank you Ian

12 september 2022
Beoordeeld met 5 van de 5 sterren

Great service

Great service, Justin and the team are really committed to their work, empathic and easy to talk to, i would recommend this service for sure

19 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

this company couldent help me with…

this company couldent help me with medical neglance police misconduct divorce gp naglance and not for one minute do i believe this company couldnt help me .

15 augustus 2022
Review zonder uitnodiging
Logo Direct2Compensation

Antwoord van Direct2Compensation

Dear Bernadette, I have had a long conversation with you via email where I felt we explored all possible avenues with you in a friendly manner. I am upset to see you have given us a bad review. The fact of the matter is there is a 3 year time limit on personal injury and the medical negligence you enquired about was in 2017 over 5 years ago. I checked with you that the case had not been issued in court and given an extension. Or that you were under the age of 21. these are the only way around the 3 year limitation. We would love to help you if it was at all possible. As a business why would we turn away a customer we could help. I'm sorry if feel aggrieved and I wish we could have helped you.

With regard to police misconduct that is a matter for the IPCC and divorce should be dealt with by a family law solicitor. We do not advertise anywhere on or website that we do work in these areas. It is very clear that we specialise in personal injury only. During our email exchange you did not give me any information about this. Again I am sorry if you feel we did not live up to the standards you expected. We always strive to help customers to feel as if their enquiry has been properly addressed in a kindly and helpful manner.

Kind regards
Justin Milne

Beoordeeld met 5 van de 5 sterren

I am very pleased so far

I am very pleased so far, comms very good. Whole new process to me, as I tend to be a person to just let go and get on with things as are. But at this stage am very happy I have got in contact with the team who believe I am in good standing of a case and have processed the initial stage swiftly.

29 juli 2022
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Antwoord van Direct2Compensation

Thank you for your positive feed back, it's much appreciated. Regards Justin

Beoordeeld met 5 van de 5 sterren

Prompt reply to my enquiry

Prompt reply to my enquiry. Very clear and concise explanations, empathetic and considerate. Reassuring.

26 juli 2022
Logo Direct2Compensation

Antwoord van Direct2Compensation

Thank you for your review, it pleases us to hear from happy customers. Regards Justin

Beoordeeld met 5 van de 5 sterren

Excellent and reliable company…

I would highly recommend Direct2Compensation as a very professional, experienced solicitors with a person centred approach.
I felt listened and understood with empathic responses to many of my questions. Fantastic communication, made me feel valued and respected as a client. Ian Morris's service is outstanding! Thank you.

27 mei 2022
Review zonder uitnodiging

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