Direct Sports Reviews 

1.189
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Looking at several sites and speaking to various people . The choice and variety of merchandises was good . Footwear I ordered arrived without any issues . I did have to google on a different footwear... Toon meer

Beoordeeld met 3 van de 5 sterren

I never actually received my delivery due to a courier error(apparently) . However it took a month to realise this and didn’t know they had received the stock back then a follow up email for a refund... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I wanted to buy some indoor trainers for pickleball. I ordered some trainers from others sites but they didn't fit my feet well. I ordered some Mizuno indoor trainers from direct badminton. The websit... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent and prompt service. Ordered a pair of ASICS trainers on a Friday and they were delivered the next day to a Post Office for collection. Very competitively priced and great service. Would r... Toon meer

Bedrijfsgegevens

  1. Badmintonveld
  2. ook in
  3. Badmintonclub

Geschreven door het bedrijf

Badminton Equipment Sale. Great Prices. & Fast Delivery. Yonex, Victor, Carlton, Yehlex, Apacs, Asics & More. Leading UK Badminton Retailer.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,4

Alle reviews

(1.189)

204 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Perfect fast delivery.

Perfect fast delivery.

22 juli 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for your review. It is great to hear your order arrived in good time. We hope you are happy with your new items!
Kind regards,
Direct Badminton

Beoordeeld met 5 van de 5 sterren

Good price compare to other badminton…

Good price compare to other badminton hubs .quick delivery (I paid for next day morning delivery ) .Highly recommend Direct Badminton .I use to purchase there mobile app .Easy purchase . Looking forward more offers
Thank you

17 juli 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for leaving a review. We are glad you got a great deal, and found our app easy to use. We look forward to your next order with us!
Kind regards,
Direct Badminton

Beoordeeld met 5 van de 5 sterren

Great badminton shoes

Great badminton shoes
Very comfortable
The shoes arrived promptly
And very easy returns (I ordered more than one design/size).
Very wide choice of shoes available

21 juli 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for your review. It is great to hear you are happy with your new shoes and that they arrived in good time. We hope you will shop with us again soon.
Kind regards,
Direct Badminton

Beoordeeld met 5 van de 5 sterren

Good experience

Site was easy to navigate, good range of products, I accidentally ordered shoes for me and my husband separately as I didn't realise it's the same website only after I had placed the order for his shoes. My husband was very pleased with his shoes, mine were too small and I had to return, which was smooth - customer support very responsive and helpful. Now waiting for my new pair which I'm sure will be here soon :)

13 juli 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for leaving a review. We are glad you found our site easy to use and that our customer service team were able to support your queries. We hope your exchange pair arrive soon and are the perfect fit!
Kind regards,
Direct Badminton

Beoordeeld met 5 van de 5 sterren

Competitive pricing. Really fast delivery. Very impressed

Site was easy to get around. My very first visit here and pleasantly surprised at the very competitive prices. I got just what I wanted at the very best price on the net.
Delivery within five days considering there was a bank holiday here in Northern Ireland in between all that, DPD delivered really quickly.
I’d no need for customer service and would highly recommend a visit here. I’ll defo be back.

14 juli 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for your great review! We are happy to hear your first experience shopping with us was such a positive one and that you were able to find a good deal on our site. We look forward to your next order with us.
Kind regards,
Direct Badminton

Beoordeeld met 4 van de 5 sterren

Quality badminton shoes at a fair…

Quality badminton shoes at a fair price.
Socks were out of stock - there was rather a long wait before this was identified., but then the company emailed to explain and refunded me efficiently for the non delivery.

13 juli 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for your review and sharing your feedback. We are sorry one of your items was out of stock. An automated email is sent shortly after an order is confirmed to let customers know if any item in their order is no longer available and to get in touch if a refund would be preferred. If we are not contacted, we then allow sufficient time for the item to come back in stock before making the decision to refund the item.
We apologise for the delay in you receiving your refund and hope this helps clear things up. We are glad you are happy with your new shoes and hope you will continue to shop with us!
Kind regards,
Direct Badminton

Beoordeeld met 5 van de 5 sterren

Good product

Good product, fast delivery

13 juli 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for your review. We are glad you are happy with your new item and hope you will shop with us again.
Kind regards,
Direct Badminton

Beoordeeld met 5 van de 5 sterren

Bought box of shuttles

Bought box of shuttles. Product as advertised and was shipped in time. Will use again.

8 juli 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for your review and sharing your positive experience shopping with us. We look forward to your next order!
Kind regards,
Direct Badminton

Beoordeeld met 1 van de 5 sterren

Racket returns policy beware!

Despite the generous returns policy they would not accept my badminton racket back. I had taken the clear plastic grip wrapper off so that I could have a few hits. I mean, why would you not? You can't get a proper feel for a racket with it sliding around in your hands. Anyway, that was reason enough for them not to take it back, despite it being in mint condition. Won't be buying from these again and I will make sure all members of my club won't either. Since my review they have contacted to me to say it is all laid out in the returns policy. It is in fact NOT laid out in the returns policy. Goods simply need to be 'merchantable'. For instance, shoes that have been worn must have dust/dirt cleaned off them(obviously), so I thought how I used the racket would be no problem. How wrong I was!

1 juli 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,

Thank you for taking the time to share your feedback.

As a retailer, we are unable to repackage products or restore them to the same condition in which they are supplied by the manufacturer. Once the protective plastic wrapping has been removed from the racket handle, we can no longer guarantee to another customer that the racket is brand new and unused. For this reason, we are unfortunately unable to accept the item as a return.

This policy is standard across the majority of retailers and brands and is clearly outlined in our Returns Policy.

Kind regards,
Direct Badminton

Beoordeeld met 5 van de 5 sterren

What I wanted what I got no hassle no…

What I wanted what I got no hassle no problem good price

8 juli 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for leaving a review. We are glad your order arrived with no issues and we hope you are happy with your new badminton gear.
Kind regards,
Direct Badminton

Beoordeeld met 5 van de 5 sterren

Great service

Great price, great quality, speedy postage.

2 juli 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for your review. It is great to hear about your all round good experience, we hope you will shop with us again.
Kind regards,
Direct Badminton

Beoordeeld met 4 van de 5 sterren

DirectBadminton.co.uk made ordering…

DirectBadminton.co.uk made ordering incredibly simple, with a clean layout and simple restringing options that allowed me to restring to the Exbolt 68 at 24 lbs with no hassle. The bundle I ordered, including Arcsaber 11 Play, exbolt 68, 3-pack black Super Grap, and Yonex case, was the best deal I could find. Delivery options were also flexible and unambiguous. The only thing I'd want to see is an Arcsaber 11 Tour option, as the build and feel difference between the Play and Pro models is fairly evident, but the whole purchasing experience was smooth, dependable, and excellent value.

20 juni 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for leaving us a review. We are glad to hear you found a great deal on our website and are happy with your new racket. Our purchasing team are always adding new products to our site and we will pass this feedback on for consideration. We hope you will shop with us again soon!
Kind regards,
Direct Badminton

Beoordeeld met 5 van de 5 sterren

Very easy ux

Very easy ux
Asics shorts just what I wanted

18 juni 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for leaving a review. We are glad you found exactly what you were looking for and are happy with your purchase.
Kind regards,
Direct Badminton

Beoordeeld met 5 van de 5 sterren

They had what I wanted in stock

They had what I wanted in stock, and it was delivered earlier than the expected date. It's a great product with the right strings and tension. Can't fault them.

20 juni 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for your review. It is great to hear you are happy with your new racket and our stringing service. Don't forget we also offer a restringing service for your own racket when the strings are ready for a refresh!
Kind regards,
Direct Badminton

Beoordeeld met 5 van de 5 sterren

Very happy customer

Easy site to use and good options. Arrived quickly and as ordered. Very happy with my purchase and the service.

17 juni 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for leaving a review. We are glad you are pleased with your purchase and found our site easy to use. We hope you will shop with us again soon.
Kind regards,
Direct Badminton

Beoordeeld met 5 van de 5 sterren

Good prices and delivery was very…

Good prices and delivery was very quick. What's not to like!.

16 juni 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for your review. It is great to hear you found a good deal and your order arrived in good time. We hope you are happy with your new badminton gear.
Kind regards,
Direct Badminton

Beoordeeld met 1 van de 5 sterren

The products were good but the service…

The products were good but the service in restrung/stench patterning on the string was RUBBISH- pattern got smeared. Sent them feedback and clear photos about this but didn’t bother to send back for them to INSPECT before they would believe it is real or not.
Sorry to have giving this negative review.

17 juni 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for your feedback. We are sorry to hear you were disappointed with the stencil finish on your racket.
When you contacted us, we apologised and offered to have the racket returned so we could inspect it and rectify the issue free of charge. As we did not receive a reply and the racket was never sent back, we were not able to resolve the issue. Your feedback has been passed on to our stringing team and will be considered to avoid this recurring in the future.
Kind regards,
Direct Badminton

Beoordeeld met 1 van de 5 sterren

Disappointment regarding my recent…

Disappointment regarding my recent purchase of Victor badminton grips from your company.

Upon opening and using the grips, I immediately noticed that the material appears to be old or expired and the grip surface is deteriorating. This is not the quality I would expect from a new product, especially from a reputable badminton retailer.

19 juni 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for your feedback. We are sorry to hear that you are not happy with the quality of the grip in your recent order. This is also not the quality we would expect, and our customer service team are currently looking at how to best resolve this issue for you. A member of the team will get back to you via email as soon as possible.
Kind regards,
Direct Badminton

Beoordeeld met 5 van de 5 sterren

Fast delivery and great product

18 juni 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for leaving a review. We are glad you are happy with your order, and hope you will shop with us again soon!
Kind regards,
Direct Badminton

Beoordeeld met 5 van de 5 sterren

The bag we ordered was such good…

The bag we ordered was such good quality and came super fast, absolutely no complaints.

15 juni 2026
Review zonder uitnodiging
Logo Direct Sports

Antwoord van Direct Sports

Hi,
Thank you for your great review. It is great to hear your order arrived in good time and you are happy with your new bag.
Kind regards,
Direct Badminton

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