Because I am in BC Canada there is a time difference but my requests are always answered quickly. I can put in a request to move money by noon my time and so long as I do my bit to settle promptly imh... Toon meer
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Quick response to emails, and great communication as the transfer progressed. We've used DirectFX in the past and will continue to do so.
I've been working with DirectFX For a decade or more. Mostly for wiring funds $NZD to my $USD account here in the United States. It took some work to initially set up the account (I visited the offic... Toon meer
The team at DirectFX guided me through the transaction and everything went flawlessly. I can't recommend them enough. 5 stars
Bedrijfsgegevens
Geschreven door het bedrijf
A privately owned New Zealand company providing international money transfer services to banks, individuals and businesses. Australasia’s only interbank market Spot FX voice broker.
Direct FX - The Smart Currency Transfer Alternative
Geschreven door het bedrijf
- A very personal and professional service
- - Significantly better exchange rates than traditional banks - Friendly, personal service from extremely experienced dealers - Charge no, or low transaction fees - Understand the global bank payment system
Contactgegevens
Level 7/70 Shortland Street, Auckland Central, 1010, Auckland, Nieuw-Zeeland
- 0800560006
- info@directfx.co.nz
- directfx.co.nz
4,9
Uitstekend
734 reviews
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Met all expectations.
What you said, you did. Simple as that.
Something that rarely happens these days.
6 september 2023
Very Happy With Service
I was very happy with the speed, efficiency and courtesy of the service. The process was very clear and easy to follow. One suggestion is to revise one of the instructions: a bank complained there were no boxes to fill for 'full name and address' of the sender of funds when the deposit was made, and this caused confusion at the other end. Please check if this is an issue.
4 september 2023
Awesome communication
Awesome communication. Prompt and clear directions and personal support throughout.
22 augustus 2023
First time using an FX company
First time using an FX company, Neven and the team at DriectFX did a superb job communicating all aspects of the trade, great rates and a speedy service. Look forward to the next trade. Many Thanks
21 augustus 2023
Best Fx firm in New Zealand in terms of…
Best Fx firm in New Zealand in terms of service and exchange rates. Last Transaction went smoothly despite some delays from my bank, Nev was very efficient and helpful
13 augustus 2023
Excellent service easy to deal with
25 juli 2023
Great efficient and very fast service
Great efficient and very fast service. Very impressed.
30 juli 2023
Direct FX is always very efficient
Direct FX is always very efficient, but ball was dropped recently when staff member was away that caused a delay.
22 juli 2023
Antwoord van Direct FX (DFX)
Funds were received 10.39am 24 July. your funds paid away 11.03am 24 July. That's 24 minutes. not sure what delay you are referring to? :)
Always good communication
Always good communication, fast transfers, and good exchange rates
Was glitch in website for few weeks but all sorted and working well again
Thanks
16 juli 2023
Easy transaction.
15 juli 2023
Recommended
Communications useful and pleasant, and service efficient. All good, apart from holding clients' money with no interest given.
10 juli 2023
Antwoord van Direct FX (DFX)
Hi Wendy, Trade dealt 9.55am 12 July. received funds 11.03 am 12 July, paid away 11.07am 12 July.
They are the best at what they do!
We've used Direct FX for the past 10 years, and they have consistently given us great exchange rates, super quick service and have gone out of their way to make money transfers simple. I can't rate them highly enough.
5 juli 2023
Perfectly good experience as usual
18 juni 2023
I have used or many years and the…
I have used or many years and the service is always fast and I've never had any problems. This is very important given you are trusting the company for transfer of money.
21 juni 2023
Direct FX are professional
Direct FX are professional, efficient and customer oriented. Thank you Direct FX!!
18 juni 2023
Not great service
Not great service, really only interested in helping large customers. Good rates though?
Edit: their reply is about a client with EUR. Never bought or sold EUR. Kind of makes the point for me.
6 juni 2023
Antwoord van Direct FX (DFX)
Well over a dozen emails to client assisting with how to deal, when to deal and making sure he was well informed as to market conditions and insights to enable him to feel comfortable buying USD. A lot of work for small income on our part. Overall client got robust service and a good price on his USD. Not to sure why client is bitter when we look back at the time and effort we spent. Cant please everyone.
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