Direct Plastics Reviews 222

My order was missing two items. After weeks of trying to chase up for either delivery of the items or a refund they are simply not responding. They have taken my money and not delivered the items. Luckily the items were not too expensive, otherwise I would have to pursue it further. Do not trust this company.

The service was great(they changed my order at last min due to my error) with no fuss!! The delivery was very quick as well! Would recommend to anyone.

Easy to order, great prices and quick delivery.

I can’t review the product as I haven’t received it yet but I can review the service which is awful. They claim to make deliveries between 4-7 days, it’s now 12 days since I placed and order for ceiling and wall panels. I received an email stating that the local store didn’t have the stock and they would make a store to store transfer but no further contact so I called the local store (Dartford) and was told that someone would call me back with an update. They didn’t bother to call me back so I called them again and spoke to the same person who said that I was on their list to be routed and that she would call me back but that didn’t happen either. I called again today to be told that my delivery will not arrive for another 4 days. I assuming it arrives, which I am not confident about, it will be 16 days to get a simple order to me. If I had know this, I would have purchased from one of the many suppliers of pvc panels that are available.

Have purchased from direct plastics before. Great service quick delivery and a pleasure to deal with

Delivery went very smoothly, the new guttering and soffits are great quality it’s completely transformed my house. I ordered too much of the soffit joining strip, they collected and refunded with no issues at all.. great products, great quality and the customer service is second to none.. customer service advisor Caroline is amazing. And will 100% use again. Thank you Directplastics.com

Ordering was simple, delivery time acceptable and the driver who was tasked with my delivery was proper old school, lovely fella with great attitude. He is a credit to your company. Cheers

Competitive prices, simple ordering service and very reliable delivery which is great when dealing with my customers

Fast delivery
Customer Service excellent!

Great prices, easy to navigate website. Fast delivery! Excellent communication!

excellent fast service wouldn’t go anywhere else 👍

on placing the order I got confirmation but no delivery date. After 9 days I rang and was informed that it was down for delivery tomorrow, I asked if it would be delivered tomorrow she just repeated its down for delivery. She stated that the website says 3-5 working days and tomorrow I pointed out would be 7th day.
she the suggested I ring in the morning and she could update me. I should have gone local.

Having purchased from Direct Plastics twice now. They have great prices, coupled with a very promp and efficient delivery service, by GAP.
With very polite delivery driver.
Certainly we'll recommend.

Web page worked well but I selected Tuesday 29th as the delivery date, I am still waiting for the order to change status from “processing”

No communication about my purchase and when ill be receiving it.

Quick n easy.. order.. all supply's i needed.. great

Amazing service from start to finish
Great products at a great price right to the door thank you very much

Great service very fast delivery definitely recommend direct plastics ⭐️⭐️⭐️⭐️⭐️

Brilliant service and price. Ordered in the afternoon and all arrived the next day. Cannot fault it.

Good prices a wide range and quick delivery, what else do you need?