I have to congratulate the team at Diiedt Wholesale Supplies for their wonderfiul service . I ordered a kitchen mixer tap from them on Tuedsday 12 January 2026 and it arrived in Booragoon, a subur... Toon meer
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Lees wat reviewers zeggen
I rang them before ordering and the nice lady kindly went away and checked that the smoke detectors I wanted had at least 10 years of use as per use by date. So ordered 3 smoke detectors online on Thu... Toon meer
The ordering process was easy and price was as expected for the product and service (Cheaper elsewhere but up to 2 weeks delay). The negative is the limited trading hours where you can go to collect t... Toon meer
Prices are as low as you will see anywhere. Customer service was amazing... they actually called me while picking my order as I was a few bucks away from receiving a free gift. The lady helped me up m... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Direct Wholesale is a dedicated online plumbing wholesaler selling genuine high-quality plumbing products sourced directly from leading Australian and Global manufactures. We are well-known among Aussie plumbers for our integrity, everyday low prices and only supplying products that meet strict quality and safety standards. Avoid wasted trips stuck in traffic or searching the shelves for products and order your products online. You can order on our secure website any time of the day or night and we’ll deliver to your door or job site.
Contactgegevens
675 MacArthur Ave Central, 4008, Pinkenba, Australië
- 1300365599
- info@directwholesale.com.au
- directwholesale.com.au
4,5
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 71% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service
Excellent service, and follow up.
We need more businesses to be as professional
25 januari 2025
I have not received my order
I have not received my order
No one responded to my enquiry
Quick to take my money but no assistance
25 december 2024
Antwoord van Direct Wholesale Supplies
Hi Ash,
We sincerely apologize for the inconvenience and frustration you’ve experienced. Upon reviewing your order, it appears that it was placed during our Christmas holiday closure. During this time, our operations, including shipping and customer care, were paused to allow our team to enjoy the holidays with their families.
This information was shared on our website prior to and during the holiday period to keep our customers informed. However, we truly regret that this may not have been as clear or accessible as needed.
We are now back in full operation, and our team would love to assist you in resolving this issue promptly. Please reach out to us at info@directwholesale.com.au / 1300 365 599 or provide your order details so we can ensure your order is prioritized.
Thank you for your understanding and for bringing this to our attention. Your feedback helps us improve.
Smoke alarm
Direct Wholesale was offering the best price for my new smoke alarm - ordered it on a Sunday and it arrived here (on the other side of the country) on Wednesday - couldn't ask for better service!
24 november 2024
Excellent product and delivery
The product was precise and delivery was swift. Signature on delivery could be an option for some customers.
8 november 2024
Review zonder uitnodiging
amazing price, express delivery
24 november 2024
Deliver what they promised for fire…
Deliver what they promised for fire alarm and cost effective.
24 november 2024
Extremely poor customer service and won't correct their error.
Took numerous emails to place my first order. Several delays then what arrived is incorrect despite giving them the exact product code.
They want me to return the products at my expense plus a restocking fee.
We will NEVER use them again. The whole process was terrible.
AND THERE REPLY TO THIS REVIEW ARE LIES.
Bullshit
27 november 2024
Review zonder uitnodiging
Antwoord van Direct Wholesale Supplies
Thank you for your feedback. After reviewing your order, we’d like to clarify that the items shipped match the products you entered on your online order.
Our team has been working to assist you and has provided solutions in accordance with our standard return and exchange policies, which are outlined on our website.
We are committed to ensuring a fair and accurate resolution for all our customers. If you have any further questions, we’re happy to assist.
Filters came in time and as described.
25 oktober 2024
Excellent service throughout.great…
Excellent service throughout.great customer service and great prices.
Keep up the good work guys.
Barrow plumbing and heating services.
9 oktober 2024
Review zonder uitnodiging
Great price and great comms
Great price and great comms. Ordered a couple of fans and supplier was delayed but got proactive comms about it (with option to change order) and fans arrived a couple of days later.
2 oktober 2024
Review zonder uitnodiging
Thanks for such a quick delivery.
24 september 2024
Reliable process
Ordering and payment are straight forward. Prompt delivery and product is as described. Will use these guys again.
24 september 2024
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