Discover the World Reviews 

68
•
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

Spent a spectacular week in Iceland. Discover the World were fabulous from start to finish, great recommendations, everything ran like clockwork, good hotels, great excursions, very friendly and effic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Decided to award the travel agents four stars - if they communicate with the hotel when arranging taxi service, we would have know that the time has been altered. Maybe double-check with the hotel, s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We booked Discover the World's North Iceland Adventure trip for our family over half term and it was incredible .. Iceland was everything we had hoped for, with the aurora on the first night be got th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Discover the World were exceptional in organising our 3 week trip around Canada. Attentive, responsive, provided great recommendations, made it easy to deal with are just a few of the soundbites I co... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Touroperator

Geschreven door het bedrijf

Discover the World Ltd began in 1984 offering holidays to Iceland and the Arctic region. We have continued to grow and develop into one of the UK’s leading specialist tour operators to a multitude of worldwide destinations.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

68 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(68)

7 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

This is the worst travel company I have…

This is the worst travel company I have ever used. They just bought our holiday to Canada with a third party who then used another third party. We ended up with a German company on a German speaking tour. They booked our flights and gave us the wrong information and took thousands of pounds from me to do nothing. Avoid and go with a company who runs their own trips.

2 juli 2023
Review zonder uitnodiging
Logo Discover the World

Antwoord van Discover the World

We are naturally concerned and sorry to learn of your disappointment and regret this has not been raised directly with us since return from your holiday in July. In common with many tour operators, we work with our carefully chosen overseas partners who provide tours for our customers; providing their local expertise and delivering unique and memorable experiences. While groups may consist of differing nationalities, tours are always accompanied by English speaking guides. We would of course welcome the opportunity to discuss your concerns further and invite you to contact us directly.

Beoordeeld met 5 van de 5 sterren

Fantastic Tour Operator

I travelled to Iceland with Discover the World numerous times to Iceland and Scandinavia - I always feel very looked after and have had many incredible and memorable trips

4 augustus 2023
Review zonder uitnodiging
Logo Discover the World

Antwoord van Discover the World

Thank you for your kind feedback. We're glad you enjoyed the experience so much and look forward to taking you on future travels.

Beoordeeld met 5 van de 5 sterren

Excellent company

Excellent company - Eric our booking consultant was great and I felt it was excellent value for money. All requests were arranged and overall very happy. Would 100% recommend.

1 maart 2023
Review zonder uitnodiging
Logo Discover the World

Antwoord van Discover the World

Thank you for your kind words. We'll pass them on to Eric. We’re delighted that you had a great holiday and hope to be able to assist you with your travel plans again in the future.

Beoordeeld met 1 van de 5 sterren

Very let down.

Been let down big time. 10 days before departure been informed by email that they failed to properly book our snowmobiling trip so we’ve been switched to a different excursion. I’m furious. We added an extra person to our trip in December and were assured everything was added - and I checked several times. But clearly despite assurances, it hasn’t been booked. Waited a long time for this trip and carefully planned. Feel very let down. When I responded to the email I got an auto response ‘out of office’ for 10 days! Would not recommend this company ever!

17 februari 2023
Review zonder uitnodiging
Logo Discover the World

Antwoord van Discover the World

Thank you for leaving your review. We are sorry that this was your experience as it is not typical of the levels of service we aim to provide to our clients. We will of course look into your comments and will respond directly to you to resolve concerns about your holiday.

Beoordeeld met 5 van de 5 sterren

Absolutely amazing holiday

Absolutely amazing holiday. I booked to go to Lapland with my family the weekend before Christmas and honestly it could not have been better. Maddie and her team in Overkalix could not have done any more to make our trip the best holiday of mine, and my family's life. The attention to detail is amazing, the care provide outstanding and every activity was great.

I felt sorry for the team at times as some of the families were difficult, turning up late for activities, not listening to the instructions, etc, but the team did not once lose their cool and remained professional throughout.

The Santa experience will never be beat, a snowmobile ride through a snowy forest to a cabin in the woods... amazing

I will 100% use the company again.

16 december 2022
Review zonder uitnodiging
Logo Discover the World

Antwoord van Discover the World

Thank you for your kind feedback. We're glad you enjoyed the experience so much and look forward to taking you on future travels.

Beoordeeld met 5 van de 5 sterren

Iceland in January

We travelled with Discover the World to Iceland in January this year and found the whole process seamless.
My advice is: just read the emails and trust them; ours said “go to Europcar”. We did and the receptionist had our car and our DtW bag. Inside was an iPad with our itinerary and maps to help us on our way.

I’d been focused on my gear (is it warm enough, do I have the right lenses etc etc) and as we came in to land, I had some momentary anxiety about logistics.

I needn’t have, everything just worked.

DtW made sure we had the info to go on holiday, were ‘with us’ through the app on the iPad, and even called me on our final morning to alert me to an incoming storm. They wanted to make sure we’d get to the airport in good time.

All round excellent service.

22 april 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What an amazing holiday

This would have been a four star review, but for the fact the holiday was sooooo amazing. We went on a trip to see the Northern Lights in Sweden and it couldn't have been much better.

The trip was very well organised and Discover the world made this all so much easier. From their chartered flight directly to Kiruna to the activities they booked on our behalf, everything worked smoothly.

I would recommend this trip or disover the world to anyone looking for something a bit special.

10 februari 2014
Review zonder uitnodiging

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