DiscreteHeat UK, Thermaskirt Reviews 

275
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

We had Thermaskirt Heating installed in a new build in 2014.From ordering the product, to installation the whole process went smoothly.Since then we have always been very happy with our heating system... Toon meer

Beoordeeld met 1 van de 5 sterren

Was installed about 10 years back, every 2/3 years a piece will rust and needs replacing. repairing/ replacing is not easy like a radiator. To replace a piece part of heating will need to be removed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Some time ago I required a replacement part for my system. I eventually,on advice from a friend, contacted DiscreteHeat. They had the part in stock, not the usual lead time for parts. I also received... Toon meer

Beoordeeld met 5 van de 5 sterren

Great product and service. We bought this system initially after seeing an advertisement in a refurbishment magazine. It proved to be an ideal solution to increase flexibility in the layout fo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verwarmingsapparatuur leverancier
  2. Verwarmingsinstallateur

Informatie afkomstig van verschillende externe bronnen

ThermaSkirt replaces your skirting board & radiators in one & provides a true radiant heating solution like under floor heating. Manufactured by DiscreteHeat UK


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4,5

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4,5

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(275)

44 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Absolutely overwhelmed by the service…

Absolutely overwhelmed by the service had by Martin at Discrete heat UK,
Has gone above and beyond to help me and my family have heating over Christmas,
Although closed for the festive season he picked up my email and hand delivered the part which arrived this morning (Christmas Eve)
Well done guys ⭐️⭐️⭐️⭐️⭐️

24 december 2025
Review zonder uitnodiging
Logo DiscreteHeat UK, Thermaskirt

Antwoord van DiscreteHeat UK, Thermaskirt

You're very welcome Dom.
Although we are very busy with large MOD & NHS Projects, I do like to make sure that homeowners who have bought into our solution get the best service as well.
Your issues was easily solved with a new part and I was happy to be of service. I trust you had a warm and festive Christmas!
Kind Regards
Martin Wadsworth
Founder & Managing Director

Beoordeeld met 5 van de 5 sterren

Installed thermaskirt upstairs in all…

Installed thermaskirt upstairs in all rooms as part of a full renovation .

We wanted something minimal and invisible as wall space was limited due to where the windows were and room layouts.

Important

We insulated the attic floor in full
We installed triple glazed windows
Really think about the start an end of runs and how where furniture will be placed if you can.

Order process

Great. Pete was fantastic. We had already measured the walls but Pete calculated the runs and made adjustments throughout the conversations and planning. All BTU measured per room so you can compare to radiators if you want to understand more. We wanted zone heating an he also advised, found and provided the right THB and thermostats for the job.

Order and arrival

Order came after several weeks (as expected) there were a few things that were wrong / missing but these were immediately figured out and replaced / delivered . No messing around here. Thank you Pete for being great throughout.

Installation

We had our onsite builders install them. They also had pre layed out the pipe work before the final floor was fitted. They did it all the skirting fitting in a day and a half. Very simple to connect . A few issues with the black connectors that you screw in the walls to clip the skirting to however we both think this might be more to do with the walls not being perfectly straight and the skirting being so solid and rigid. You might need to just replace the clip if you think it’s not right. Thermaskirt send you a bunch extra so no stress.

Result

Honestly the heating and the quality of the heat is beautiful. Having a gentle heat come from all sides really is noticeable and almost feels like underfloor heating when walking nearby with socks on. This is a very well thought out and designed product. It’s now December and upstairs is always a very pleasant temp.

It also looks incredibly clean and minimal. We had an extra aluminium strip instead of the top gasket / extra profile also provided by thermaskirt (as we’re not a fan of the gasket itself) and it really just ties it all together for an ultra clean look. Very happy with this result.

Few considerations for people interested.

If your walls or floors are not dead flat you will have to make adjustments (like us)

You can mastic / seal but we tried to avoid this as really just enjoyed the clean right angles of the aluminium so we cut the floor a little to allow the skirting to drop a little to conceal the gap. We did also use a little wood colour matched to the floor mastic so it’s not visible and mostly to hide the shadow itself.

Same goes for the top aluminium strip. Our walls even after plastering were not perfect (1960s) house so we made some micro adjustment to the wall facing edge and glued them down to conceal any shadow gaps.

This is a 5star product and a 5 star service even with the few hiccups of the order itself . This is also a premium product so you should look to compare the price to premium / design grade radiators.

19 december 2025
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

What an amazing, fulsome review Alexis! Thank you for taking the time and trouble to write such a detailed and informative review. Its often hard for a small, family owned UK manufacturer such as Discrete Heat to be heard over all the noise of hundreds of underfloor heating suppliers (nearly all made in China) and hundreds of radiator distributors (nearly all made in Turkey) so really detailed reviews such as yours give new comers to our product valuable insight.
Thank you once again
Kind Regards
Martin Wadsworth
Founder & Managing Director

Beoordeeld met 5 van de 5 sterren

Could not be happier

From start to finish, everything went exactly as expected. The product arrived when it was supposed to, delivery was straightforward, and there were no issues at all with the materials supplied.

The installation instructions and accompanying videos are extremely helpful and make the whole process much easier than fitting traditional radiators. Since installation, the system has worked exactly as I expected it to and performs very well. I could not be happier with it.

One of the key reasons I chose this system is that it looks and acts like a skirting board. That was very important to me and it works extremely well in that respect. The finish is excellent and you genuinely would not know it was not a standard skirting board. Another major benefit for me is that I have got my wall space back. Not having radiators fixed to the walls makes a huge difference, as it allows furniture to be placed properly without a radiator dictating where things can or cannot go.

The first installation I completed was a six-metre length in my hallway. Previously there had been a small radiator there which never worked particularly well. Since installing ThermaSkirt, the heat output has been fantastic. It now heats not only the hallway and entrance to the house, but the warmth also rises up the stairs and onto the first-floor landing, which has made a noticeable difference.

My system is a wet system. I have not used the electric version yet, although I may consider it in the future when my kitchen is refurbished. That said, I may well stay with the wet system. In terms of running costs, it is still early days, so I cannot yet comment fully on the long-term economics, although I have not noticed any significant variation so far. Once I expand the system to the rest of the house, which I fully intend to do, I will be looking more closely at how the overall costs balance out.

In my opinion, it is no more expensive than fitting standard radiators and is a much easier process overall. The performance and appearance have exceeded my expectations. Even my cat, Larry, approves and regularly lies next to it to enjoy the warmth.

Based on my experience so far, it is an extremely good product and one I would happily recommend.

16 december 2025
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Hello Francis!
Thank you for your wonderful 5* review. In a world of key board warriors all ready to dump all over anything and anybody over nothing, it's really appreciated that you took the time to tell the truth about Discrete Heat and ThermaSkirt.
We look forward to working with you on your kitchen project and our electric version is the ideal solution working alongside the water based one you already have.
Kind Regards
Martin Wadsworth
Founder & Managing Director

Beoordeeld met 5 van de 5 sterren

Pleased with Thermaskirt and the team.

Had Thermaskirt fitted in the lounge and a bedroom in 2009, 16 years later it still looks as good as new and works well. Recently needed some advice and folks on technical support were very helpful.

3 december 2025
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

16 years! That's a great testimony Mr Jones. That will give a lot of people new to the product a great deal of reassurance and we thank you for your 5* review.
Kind Regards
Martin Wadsworth
Founder & Managing Director

Beoordeeld met 5 van de 5 sterren

Happy Customer

Firstly, love the planning side of having skirting board heating. Chris was really helpful and we also had a telephone conversation so I could show him the layout of the rooms. I am having two zones with this heating. I love the look of this heating, so untradtional but perfect for me, totally aligns with how I want my home to look. Very Subtle having skirting board heating. Its being installed at the mo' and am very excited. Will be able to update you regarding the heating side once its up and running.. Happy days. A very satisfied customer.

2 december 2025
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Thanks for bigging up Chris; he'll be after a pay rise now! :-). Thanks again for the 5* review; we hope you have many warm and comfortable years with ThermaSkirt.
Kind Regards
Martin Wadsworth
Founder & Managing Director

Beoordeeld met 5 van de 5 sterren

Very happy with the product

Very happy with the product, gives a nice all round heat. The team were very helpful during the order process and providing guidance during installation.

25 november 2025
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Thank you for your 5* review. We really appreciate it.
Kind Regards
Martin Wadsworth
Founder & Managing Director

Beoordeeld met 1 van de 5 sterren

This product is not trustworthy

Updated 25/11/2025

I’m simply sharing the facts of my own experience and letting consumers make their own choices. And this isn’t a comment I made in the first year — I only wrote it after going through three years of issues.

Honestly, I don’t feel that I’m being unfair to you.

I paid a high price and used the installer trained and recommended by your company, yet I’ve experienced leakage problems for three years. I’ve also had to spend a significant amount on repairs, including fixing the flooring and ceiling.

Now you’re offering me a new skirt board, but I still need to pay for installation and deal with the whole issue again. I no longer trust your product. I don’t want to waste more money on repairs, not knowing where the next leak will happen next year. The problems just keep repeating.

I might as well install a radiator — at least I won’t have to worry about leaks.

Another thing consumers should consider is that skirt heating systems have many connection points, and the connection joints in your product are very fragile, which leads to a high risk of leakage.

24/11/2025
This product is not trustworthy. I installed it three years ago using an installer trained and recommended by the company. Every year, I also added the inhibitor as instructed. However, leaks occurred every single year, appearing in different places and at different joints. This has caused damage to both my ceiling and flooring.

The manufacturer’s claim of a 10-year warranty is also unreliable—they always find excuses to avoid taking responsibility.

24 november 2025
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Hi Roy
Firstly I am sorry to hear of your complaint, but we have gone back 20 years through our customer accounts and can't find any record of a Roy Leong or that surname. Not even an enquiry?
I wonder if your are related to Serin who has been in touch? If so:
I have sent her a solution; it looks like your skirting has been cut too short and so when expanding the seals are exposed.
This may not be the answer you want (I believe the system was installed by Warm & Cosy) but to blame the product is not reasonable and certainly not fair
We did send our new parts as a gesture of good will so YES we do offer a 10 year warranty, even though we now know it wont solve your issue (incorrect installation) without another visit from your installer.
I even offered a replacement ThermaSkirt section FREE as a gesture of good will to replace the piece cut short: which other manufacturer would do that?
Instead you have chosen to rubbish the product, which given that we are celebrating our 20th year in business and nearly 100,000 installed systems is not based on fact.
If you wanted to resolve your issue in a timely and gentlemanly fashion, this isn't the way to do it.
Serin could respond to my emails and we can assist by video link if required
Kind Regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

Thermaskirt DIY Install

Thermaskirt, is so much better than traditional radiator and is a far better retro-fit option than underfloor heating. The installation details provided along with the videos available provide all the details needed to install the system correctly.

The team at Thermaskirt where extremely helpful an quickly resolved any issues encountered throughout the installation.

Anyone with average DIY skill should be able to complete the install, provided they are ok with push fit plumbing. The finished product looks great and best of all no more radiators or cold spots in the room.

I chose to bring the rooms online individually resulting in a hybrid Radiator and Thermaskirt combination for a short period, but the system coped with this perfectly. I would highly recommend this product.

I will also be using Thermaskirt in my house extension once this completes.

12 november 2025
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Thank you SO MUCH Denis for your kind words. It is certainly a DIY product for any body with reasonable practical skills; more than 70% of everything we sell is installed by persons unknown to us/DIY Homeowners.
Its such a contrast to some of the negative reviews we get which are nearly always down to not reading the instructions (printed on the protective film for goords sake) as well as online and in videos.
Glad to hear you're a convert and will be using us again!
Kind regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Installers were timely, polite and left everything clean & tidy.

12 november 2025
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Thank you Karen; we appreciate your kind remarks.
Best regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

Discrete Heat wet heated skirting

Recently ordered a wet heated skirting system from Discrete Heat. The team were able to design a custom solution very quickly from a few basic details. The kit was dispatched very quickly (received within a couple of days). It was relatively straight forward to instal and there was alot of helpful documents and videos on the website to support. Finished article looks great and produces a decent amount for heat.

8 oktober 2025
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Thank you very much Vincent; your experience is the normal service we aim for, and when things occasionally go wrong, we pull out all the stops to put it right. Hopefully you will be using us again.
Kind Regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

Would recommend DiscreteHeat Thermaskirt

We have had ThermaSkirt H₂O for several years. It was installed easily and has worked great. It is great not having radiators taking up space. Customer service since installation has also been very good when infrequently required.

29 oktober 2025
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Great to hear our Customer Service has resulted in a 5* Review. Thanks again for your kind words.
Best Regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

Very happy customer

We were new to this concept, but thanks to a good friend we were introduce to a new way of heating your house.

For a small space I cannot recommend more this product. Getting rid of the radiators really makes a difference, and in our case, losing them suddenly make all the rooms more spacious.

The team is extremely efficient and helpful, and altho the system is flooded with at in the beginnin a confusing terminology, they are always happy to help. Special mention to Chris, who was extremely patient with us.

If you are considering this product, yes its great. Now that we have fully installed, I can advice two things. We are now regretting not going for the a little bit more expensive option for the top of the skirt options. The rubbery material (the cheapest option) isnt really very sexy.

Also a heads up, most of the houses in the UK havent been introduce to the term straight lines. And this can be a problem sometimes, as the floors are not alway quite straight. So if you are doing your floor, keep this in mind.

Regardles of this, excellent product, and you can install it yourself! (level medium-expert) in the handyman scale.

8 augustus 2025
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Ignacio! Thank you so much for your detailed review and 5* rating; we really appreciate it. Yes; it's a little different to installing a radiator, but you do get fresh painted, smart new skirting boards 'for free'!
Kind regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

Thermoskirt

Just completing my second room , very good product easy to use that works. Great customer support.

21 oktober 2025
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Luckily we have Trade Marked ThermOskirt as well as ThermAskirt! It's a name we hear as well as our own and we are happy to be called both. Thanks for your 5* review: we really appreciate it!.
Kind regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

We had the product installed in our house renovation

We had the product installed in our house renovation 5 years ago. Discrete Heat technical support were very helpful and we have had no issues with the product. We're looking at it for our next renovation.

15 oktober 2025
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Thanks Karl: we appreciate your repeat business and look forward to being of service in the future.
Kind regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

Great company to work with

Great company to work with. Brilliant communication from start to finish. Always reply quickly to any queries especially Pete who dealt with us. Definitely recommend.

30 september 2025
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Thank you!: I will pass on your comments to Pete; he's relatively new to DiscreteHeat but has a building merchants background so customers do like his no-nonsense practical advice.
Kind regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

Great new product

This is a new idea for most people including me. The service by discrete heat was excellent with plenty of checking and ensuring we had the right product. Delivery was earlier than originally stated which was a first and customer service was great throughout with friendly and sensible guidance and quick response times. The skirting looks great and frees up so much space. If you are doing a refurb then definitely consider this product.

19 september 2025
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Thank you but: Not new; we celebrate 20 years in business and >100,000 systems installed this Year! New to many people but definitely a tried and trusted solution for those in the know: we're often referred to as Plumbing & heating's best kept secret!
Kind regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

No ugly radiators and easy to install!

Installed a BM2 skirting system to my lounge in 2017, it was easy to install and hasn't missed a beat since. Even though its over 20meters long the end still gets hot in no time and gives off a good amount of heat. Staff are always helpful and reply quickly with any questions etc

15 september 2025
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Thank you so much for answering one of the most commonly asked question: who can install it? Answer; you can! 80% of everything we sell is installed by someone else other than us. Check out our on-line installation videos at https://www.discreteheat.com/videos.aspx
Kind regards
Martin Wadsworth
Managing Director

Beoordeeld met 1 van de 5 sterren

Biggest scam ever - AVOID THEM

I feel compelled to share my deeply disappointing experience with Discrete Heat's heated skirting boards. I had them installed in two bedrooms and the living room, and from the outset, they’ve been nothing but problematic. They generate constant, irritating noise and, worse still, fail to adequately warm the rooms. Considering the cost and the promises made, it feels like a complete scam.

What’s more frustrating is the company's indifferent customer service. When I raised my concerns about the product's inefficacy, they were dismissive, offering nothing but excuses instead of solutions.

Save your money and avoid this ineffective product. Stick with your traditional radiators, which actually do the job. Don’t be misled by Discrete Heat’s false claims.

7 februari 2025
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Hello again Albie! So, once again you are seeking to discredit the company as your previous attempts to failed miserably. Anyone who has followed our progress for the last 18 YEARS, will know that we have supplied over 85,000 systems, supply the NHS, working with Barratts, Taylor Wimpey, Bovis, Countryside and many other household names, We are even sold by WICKES
We are distributed in 12 overseas countries including the USA (Asperrnsupply.com) and even Iceland (the country not the frozen food place) . We have supplied projects in China, Norway and even the Falkland Islands.
We have been independently tested by BSRIA in the UK, TUV in Germany and also the TSE in Turkey. Most recently, Barratts and Salford University tested us again in Energy House 2 (having successfully tested un in Energy House1) and found the performance superior to radiators AND underfloor https://energyhouselabs.salford.ac.uk/
When your chosen installer went round to check your system, you told him 'everything is working fine' except you would have like the lounge warner than 23C?. Which would be possible if you used the design we sent you, rather than do your own.
It's a shame you have taken this course of action as we did everything to try and help you, even though you ignored our advice.
Yours sincerely
Martin Wadsworth
Managing Director

Beoordeeld met 3 van de 5 sterren

Make sure the measurements are correct

Just a word of warning. I thought I would try it out on an old property which required a full refurbishment. I'm not really sure if it is designed for old non right angled rooms. Anyway after a catalogue of errors which I am not blaming on Discrete Heat it has just been installed. I have to hold my hands up and take some responsibility but I find it odd that they are happy to sell a system without doing a site visit. Very expensive to purchase and extremely expensive to install circa £5000+ compared to £1700 for the equivalent normal radiators. Not sure I would recommend for an old property.

1 september 2025
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

HI Tim; thanks for your feedback. I have had a quick look on or CRM but as you can imagine there are a lot of 'Tims' previously bought so I cant really comment as to what you were quoted or whether you bought from a distributor (City Plumbing or Wickes for example), or a registered installer (Invisible Heat etc).
It's true we are more expensive than simply swapping out a radiator on a refurbishment project, but I know we are much, much cheaper and less mess than retrofitting underfloor heating.
So if you really don't want radiators and you don't want to rip up your floors, we probably are the only realistic, cost effective alternative?
Again; I don't know what was involved in your refurbishment; whether the existing pipes could be re-used or you had to install new ones. What I can say is that out of the >85,000 systems we have supplied, more than 60% are on older/existing properties, so perhaps your experience is not common?
However, we appreciate your situation. Were you to consider using us again, make yourself known to me and I will arrange for some Family & friends discount on your next order, by way of a thank you.
I note your comment is in respect to the cost, so perhaps the improved comfort, the money saved on your heating bills, and the value of the extra useable space created will in time overtake the initial expense.
Yours sincerely
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

Great idea and brilliantly designed

I got in touch with the team to get electric heated skirtings. The process from designing to install went really smooth. I installed the skirtings myself as im an electrician using the help guides provided along with the wifi stats so i could control the heating from my phone.

Heating/control's work brilliantly and look great!

6 september 2025
Review zonder uitnodiging
Logo DiscreteHeat UK, Thermaskirt

Antwoord van DiscreteHeat UK, Thermaskirt

Thank you so much for your kind comments! Hopefully we can help you again in the near future!
Kind Regards
Martin Wadsworth
Managing Director

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