DiscreteHeat UK, Thermaskirt Reviews 

277
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

ThermaSkirt produces a lovely, gentle and evenly diffused heat that feels very comfortable and natural throughout the room, and it has been a pleasure to live with. Also, excellent service from D... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had Thermaskirt Heating installed in a new build in 2014.From ordering the product, to installation the whole process went smoothly.Since then we have always been very happy with our heating system... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Was installed about 10 years back, every 2/3 years a piece will rust and needs replacing. repairing/ replacing is not easy like a radiator. To replace a piece part of heating will need to be removed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great product and service. We bought this system initially after seeing an advertisement in a refurbishment magazine. It proved to be an ideal solution to increase flexibility in the layout fo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verwarmingsapparatuur leverancier
  2. Verwarmingsinstallateur

Informatie afkomstig van verschillende externe bronnen

ThermaSkirt replaces your skirting board & radiators in one & provides a true radiant heating solution like under floor heating. Manufactured by DiscreteHeat UK


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

277 reviews

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4,4

Alle reviews

(277)

42 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fantastic product!

Fantastic product!

After completing their comprehensive training, we are excited to get out and fit the product.

16 oktober 2023
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Cheers James. Good installers are what we need and you are definitely one of those!
Kind Regards

Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

Our Team attended Training on Friday at…

Our Team attended Training on Friday at Discrete Heat to learn how to Design and Install Thermaskirt..

We are looking for a neat solution that removes the need for Radiators and avoids the relatively high cost of UFH..

We think Thermaskirt should be a great solution for our customers...

13 oktober 2023
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

So do We Craig! hopefully you've had some hot leads referred to you already.
Best regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

Innovative product which delivers !

I have had two Thermaskirts (H20, BM3 profile) installed in two rooms and I am very satisfied with the product. They heat up very quickly and spread the heat uniformly in the room. They really do provide a very pleasant feel of warmth in the room which you don’t get from a traditional radiator.
The sales team was responsive and clear with delivery times which helped us plan the installation.
It is a well thought product with a lot of technical info available. The technical support has been very helpful, Martin, in particular, who knows the product inside out!

12 oktober 2023
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Great feedback, Florent; we really appreciate it!
Best regards
Best regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

Great Product Great Service

Product looks fantastic and works really well even in large room. Great service and prompt deliveries right through my project.

12 oktober 2022
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Thank you Sven. So pleased we have solved your heating problems!
Best regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

Hello

Hello, can you please help me install this system in my home at an affordable price. Thank you.

7 oktober 2023
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Hi M Onen. Have you been in touch with our design and estimating team?
info@discreteheat.co.uk
Best regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

found the course to be very…

We found the course to be very informative and the product seems to fill a gap in the market .We look forward to our first install .Thanks to all the team there .Alex

29 september 2023
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

That's great feedback, Alex. We look forward to more business with you.
Best regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

Really responsive and helpful

We ordered a system for the upper floors of our renovated house, to install ourselves. The team are incredibly helpful and responsive, and helped us with the designs so that the system was as straightforward and efficient as possible. They have been on the phone for any queries and helped to rethink the design as our renovation progressed and minor details changed. There is lots of information provided too so we can install ourselves and it looks really neat!

2 oktober 2023
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Thank you Mahua!
So pleased we lived up to your expactations!
Best regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

What a fantastic company and product it…

What a fantastic company and product it was a great day training and getting to see the team behind it especially the passion, dedication and belief in the idea and product throughout the business.

Although sceptical before attending once getting hands on with it and seeing it in operation I think it’s fantastic and will be specifying it in the future and promoting it as a great alternative to Radiators or Underfloor Heating.

29 september 2023
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Thank you Michael!
Glad you enjoyed the training and we look forward to working together with you.
Best regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

Fantastic product + company!

Fantastic product, great customer service pre and post sale. All around 5/5 experience!

1 oktober 2023
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Thank you so much; we really appreciate your appreciation!
Best regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

Best company ever

Had these guys install a system 2 years ago and could not recommend them enough. Very professional and tidy install. Recently had a minor issue with the system and the technical support was outstanding, well done Martin! Fault quickly resolved with minimum fuss, even had the MD responding to email at 730pm!! Best company ever

22 september 2023
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Wow, that's a really heart-warming review so thank you very much; we really appreciate it!
Best regards
Martin Wadsworth
Managing Director

Beoordeeld met 5 van de 5 sterren

Wow. Great job

What a fantastic job DH did for me and their fantastic fitter Carlos. The flat looks so much nicer and the system is simply amazing. Highly recommend anyone thinking about doing it to use these guys.

7 september 2023
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Antwoord van DiscreteHeat UK, Thermaskirt

Thank you Ahmed! We really appreciate it! Carlos is one of our most experienced registered installers and we refer lots of clients to him.
Best regards
Martin Wadsworth
Managing Director
Discrete Heat Co Ltd

Beoordeeld met 5 van de 5 sterren

I recently attended training at…

I recently attended training at Discrete Heat and found the course a good mixture of practical and theory.
There was a good friendly and welcoming atmosphere from the staff.
I've come away with enough confidence to install the product.

1 september 2023
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Hi Scott. Thanks for attending; we look forward to sending lots of new clients your way!
Best regards
Martin Wadsworth
Managing Director
Discrete Heat Co Ltd

Beoordeeld met 5 van de 5 sterren

Spares enquiry was dealt with promptly…

Spares enquiry was dealt with promptly and a follow up email to check I'd received my order. Great service

31 augustus 2023
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

You're very welcome Scott; we try our best to look after our customers even if we do slip up from time to time; thanks for your 5* review.
Best regards
Martin Wadsworth
Managing Director
Discrete Heat Co Ltd

Beoordeeld met 5 van de 5 sterren

very good customer relations, great product

easy to deal with, Lisa was excellent when i purchased mine and Lauryn was equally as good when i needed some support with the after sales

30 augustus 2023
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

You're very welcome Mary; we try our best to look after our customers even if we do slip up from time to time; thanks for your 5* review.
Best regards
Martin Wadsworth
Managing Director
Discrete Heat Co Ltd

Beoordeeld met 1 van de 5 sterren

Almost 1 year since installation

If aesthetics are important to you then I'd think twice about buying thermaskirts. I found the staff to be great but the product to be poor from an aesthetics point of view. Despite a couple of visits to do remedial work I still feel disappointed about the finish of the skirting. The rubber gaskets look untidy and scruffy in parts. The issue I have is that it's a niche product and you can't just re-caulk and paint like you would with traditional skirting. I have some skirting where there are gaps between the wall and gasket, one is coming away from the wall and the silicon sealant joining it to the door frame has come apart. Almost all the corners look untidy and some of the plinth skirting has chipped and I wouldn't even begin to know where to get suitable touch up paint for it.

If this is how it looks after 1 year then I dread to think of what it'll look like in 5 or 10 years.

The heating system works fine but for what I paid I'd have expected the finish to be of a much higher standard.

It doesn't look like this review allows for images so I'll post the same review with images on google.

2025 update. The reply from Martin was never actioned or followed up on. We still have several gaps from the rubber strip to the wall and the corners have frayed. There are also gaps to the floor because of slight unevenness of an old house but you would have expected a method or covering those gaps, like a strip of some sort. 3 years on I still get annoyed looking at all these issues.

28 augustus 2023
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Hi Richard
I can see on your customer account that you are having some more positive dialogue with Andy H about putting some of these issues right after you have changed your flooring?
As we have systems still looking tidy after 12 years, I am sure this is something we can sort for you.
I am hopeful we can still get you review up to a 4* or even 5* with some care and attention.
Thanks for bringing it to our attention; our newer installers are constantly assessed for the quality of their workmanship.
Best regards
Martin Wadsworth
Managing Director
Discrete Heat Co Ltd

Beoordeeld met 4 van de 5 sterren

Thermaskirt system was inherited…

A Thermaskirt system was already installed when we bought the house. We find it to be a good heating option. However, when we replaced some carpet with LVT, we were worried how changing floor height may affect the appearance and efficiency. We didn’t need worry; Lauryn in Customer Service has been so helpful in advising what we needed and how to install it.

26 augustus 2023
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

You're very welcome ; we try our best to look after our customers even if we have inherited them.
Best regards
Martin Wadsworth
Managing Director
Discrete Heat Co Ltd

Beoordeeld met 5 van de 5 sterren

The best customer service ever!

The best customer service ever!
I purchased some thermoskirt years ago, and one of the flexible attachments needed replacing. Literally one email and within an hour it was sorted and put in the post! I must be honest I was expecting to wait a week or so for a reply, couldn't believe the quick response!
Top Job!!!

18 augustus 2023
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

You're very welcome Carolyn; we try our very best to look after our customers; thanks for your 5* review.
Best regards
Martin Wadsworth
Managing Director
Discrete Heat Co Ltd

Beoordeeld met 5 van de 5 sterren

I recently contacted Discrete Heat to…

I recently contacted Discrete Heat to discuss an issue we have with one of our thermaskirt radiators. Although it was fitted about 12 years ago, Maria and Lauryn were able to give me excellent support and advice which I'm sure will resolve our issue and provided a level of customer care which was outstanding. I would always recommend this company without reservation and will definitely be a returning customer should we ever need to replace traditional radiators in the future.

17 augustus 2023
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

You're very welcome Vicky; we try our very best to look after even our very old systems and their owners; thanks for your 5* review.
Best regards
Martin Wadsworth
Managing Director
Discrete Heat Co Ltd

Beoordeeld met 5 van de 5 sterren

Amazing product, innovative and genius

Excellent product - I love not having to hang radiators but not losing out on heat. Innovative, genius product & looks just like skirting. It gives much more wall space for decor. Customer service was fab & they went out their way to help. Thanks guys

16 augustus 2023
Review zonder uitnodiging
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Antwoord van DiscreteHeat UK, Thermaskirt

Thank you Donna! Your 5* review is much appreciated by our staff and myself.

Best regards
Martin Wadsworth
Managing Director
Discrete Heat Co Ltd

Beoordeeld met 5 van de 5 sterren

Excellent product simple to install and…

Excellent product simple to install and it has been in my property for over 10 years and has been fab. Highly reccomdend

1 augustus 2023
Logo DiscreteHeat UK, Thermaskirt

Antwoord van DiscreteHeat UK, Thermaskirt

Thanks for your 5* review, Arron. I am sure you have many more years of service left.
Best regards
Martin Wadsworth
Managing Director
Discrete Heat Co Ltd

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