Divinelane Reviews 

69
•
TrustScore 2.5 uit 5

2,6

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Beoordeeld met 3 van de 5 sterren

40 din mujhe ring pahne ho gaye... Or mere business me bahut sare changes huye... Mere business partnership par tha .. partner ne dhoka diya partnership khatam ho gaya... Staff or associate ne dhoka d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Not that happy, as promised my rings are not working, design and size not same as finalised. The depth of the stone is such its not touching the skin only which is the basic rule. Slow responses as we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Meri jo agent thi Priti Mam unhone mujhe stone sale krne ke 1 week baad hi apna nomber bnd kr dia r WhatsApp se bhi block kr di h mujhe unse kuch2 jankari leni thi r guruji se baat bhi karni the. Mujh... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenwinkel
  2. ook in
  3. Astroloog
  4. Juwelier
  5. Vastu-adviseur

Geschreven door het bedrijf

Step into Divinelane, where gemstones, rudraksha, and crystals aren’t just things to wear—they’re little pieces of magic with their own tales to tell. Our name is more than a label; it’s an invitation to a life-changing adventure, blending the earth’s natural power with the secrets of ancient ways. Divinelane came to life because we’re fascinated by the wonder of gemstones and the deep vibe of rudraksha. We don’t see jewelry as just something pretty—it’s a friend that walks with you, showing who you are and helping you feel good inside.


Contactgegevens

  • AXIX MALL PLOT, Alokiks Axis Mall, C-50, Bhagwan Das Rd, opposite ST. XAVIERS SCHOOL, Panch Batti, C Scheme, Ashok Nagar, Jaipur, Jaipur Nagar Nigam Area, Rajasthan 302001, 302001, Jaipur, India

  • +91 9240233149
  • hello@divinelane.co
  • divinelane.co

2,6

Slecht

TrustScore 2.5 uit 5

69 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 89% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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2,6

Alle reviews

(69)

68 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

JUST AVOID

I have already listed my grievances two times here .. the emi request are coming promptly. But the solutions is no where to be seen ...even after two months the fire opal over sized ring for my daughter is still to arrive after they collected last week. The moonga ring , again over sized and unwearable is yet to be collected back , even after 2 months ... Extremely frustrating , extremely unacceptable and extremely insensitive staff like Aakash are the root of these problems. And he actually threatened me .. I have his voice note as an evidence . So please avoid these people completely. It is going to take away any remaining peace of mind you have ... Forget getting a solution, Your problems will actually increase ... The fact that you thought of them is proof enough of the bad times you are having.!!!

11 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I purchased 8 carat neelam gemstone…

I purchased 8 carat neelam gemstone expecting the service and commitments mentioned by the company. Unfortunately, my experience was quite different. Despite contacting their support team multiple times regarding the issue, I did not receive a proper response or satisfactory resolution.
The biggest concern is the lack of communication and accountability after payment. Customers should not have to repeatedly follow up for basic support.
I hope the company takes customer complaints seriously and improves its after-sales service and communication. Based on my experience, I would advise potential customers to carefully verify the company, its policies, and customer support before making a purchase.

5 oktober 2026
Review zonder uitnodiging
Logo Divinelane

Antwoord van Divinelane

Please Share Your Contact Info We will look into the matter

Beoordeeld met 5 van de 5 sterren

I have very wonderful experience and…

I have very wonderful experience and effect by divinelane product, I am wearing ek mukhi rudraksh last 5 months i got lots of energy and prosperity from there product, it’s mean they are giving 100% original product 🙏🙏

5 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My complain of exchanging black spotted…

My complain of exchanging black spotted Pukhraj is still not done
although 4 months have passed.
Nobody of their employees is responding atall.

5 oktober 2026
Review zonder uitnodiging
Logo Divinelane

Antwoord van Divinelane

Dear Customer,

We’re sorry to hear about your experience. We take your concerns seriously and would like to resolve this issue properly.

Please share your contact info our team will connect to you solve the issue you faced

We’d appreciate the opportunity to investigate and resolve the matter.

Regards,
Team DivineLane

Beoordeeld met 2 van de 5 sterren

I have asked which stone you are sending me it is suitable for me or not ,they said yes but according to my kundli and their documents it was confusing to me.

The persons at Kolkata branch are totally non professional. Earlier staffs talked with me at very good way and they invited me at their Kolkata branch office.but after payment they stopped picking up my phone which was totally unexpected for any client.
Main thing is
1: your staff has sent my kundli details but stone has been sent by your staff ,that is parl opel which is suitable for me or not that is confusing.
2: on August I wanted to visit your Kolkata branch office after your Kolkata staffs invitation but after regular phone call or messages they have not responded.
It is totally wrong and non professional attitude.
Thanks
My mobile no.-9654179717
Stone was parl opel
Sorry,it was unexpected.

22 september 2026
Review zonder uitnodiging
Logo Divinelane

Antwoord van Divinelane

Dear Customer,

We’re sorry to hear about your experience. We take your concerns seriously and would like to resolve this issue properly.

Please share your contact info our team will connect to you solve the issue you faced

We’d appreciate the opportunity to investigate and resolve the matter.

Regards,
Team DivineLane

Beoordeeld met 3 van de 5 sterren

After 30 days of wearing it no positive…

After 30 days of wearing it no positive or negative changes I see in our life so don't said much about this

4 oktober 2026
Review zonder uitnodiging
Logo Divinelane

Antwoord van Divinelane

Dear Customer,

We’re sorry to hear about your experience. We take your concerns seriously and would like to resolve this issue properly.

Please share your contact info our team will connect to you solve the issue you faced

We’d appreciate the opportunity to investigate and resolve the matter.

Regards,
Team DivineLane

Beoordeeld met 1 van de 5 sterren

Plz refund my money which have paid by…

Plz refund my money which have paid by me on May 20,2026..plz contact me 7278773288 ...“If divinelane does not take any action,then I will be forced to share this on social media.”
I have requested several times to divinelane but doesn't take any action till date

20 mei 2026
Review zonder uitnodiging
Logo Divinelane

Antwoord van Divinelane

Please share you contact information out team will connect to you ASAP

Beoordeeld met 1 van de 5 sterren

I had selected the stone shown in these…

I had selected the stone shown in these photos, but you sent me a different stone. Kindly replace it with the selected stone and send me the correct ring; I had already sent a mail to devinelane , but no response from Devinelane side.

3 oktober 2026
Review zonder uitnodiging
Logo Divinelane

Antwoord van Divinelane

Please share you contact information out team will connect to you ASAP

Beoordeeld met 1 van de 5 sterren

Waste of 33000/-

Waste of 33000/-
They gave panna ring , but quality of stone is like 2k rs. Totally wastage of money,

10 september 2026
Review zonder uitnodiging
Logo Divinelane

Antwoord van Divinelane

Please share you contact information out team will connect to you ASAP

Beoordeeld met 1 van de 5 sterren

कृपया इन पर भरोसा ना करें,,,,

मैने fire opel का स्टोन इनसे रिंग के साथ मंगाया था 22000/- की लागत एक बड़ा निवेश था मेरे लिए, परन्तु जब मैने रिंग का साइज देना चाहा तो इनके द्वारा मुझे बताया गया कि हम अर्जेस्टेबल रिंग बनवाएंगे जो बहुत बेहतर रहेगा। और मुझसे साइज नहीं लिया गया। अंगूठी मैने धारण करी परन्तु कुछ ही दिन में अंगूठी निकालते वक्त उंगली की गांठ पर से गुजरी और स्टोन मेरे बाएं हाथ में निकल कर आ गई। मैं समझ नहीं पाया कि ये कैसे हो गया। फिर बारीकी से निरीक्षण करने पर स्पष्ट हुआ कि वह अर्जेस्टेबल होने के कारण निकलते वक्त फैली और रिंग ने स्टोन के एक किनारे को चटका/क्रैक किया, मैने इनको पूरा वाकया बताया तो ये पहले रिप्लेस करने की बातें कही फिर मुकर गए अब मानने को तैयार ही नहीं है। कहते हैं कि उनकी कोई गलती नहीं है। इनके अंगूठी की क्वालिटी बकवाश है। मेरा पूरा पैसा डूब गया इन लोगों के चक्कर में,,,,,,😡

2 oktober 2026
Review zonder uitnodiging
Logo Divinelane

Antwoord van Divinelane

नमस्कार

आपने अपना अनुभव हमारे साथ साझा किया, इसके लिए धन्यवाद। फायर ओपल जैसे क़ीमती स्टोन में आपका निवेश बड़ा था, इसलिए स्टोन में क्रैक आने से आपको जो निराशा और परेशानी हुई, उसे हम समझते हैं।

हम आपकी बात गंभीरता से ले रहे हैं। रिंग का साइज़ न लिए जाने और एडजस्टेबल रिंग से जुड़ी आपकी शिकायत की हमने अंदरूनी जाँच शुरू कर दी है।

आप हमें [फ़ोन नंबर / ईमेल] पर संपर्क कर सकते हैं, या हमारी तरफ़ से [नाम, पद] आपको 24 घंटे के भीतर कॉल करेंगे। जाँच के बाद हम आपके साथ मिलकर रिपेयर, रिप्लेसमेंट या अन्य उचित विकल्प पर बात करेंगे।

आपका भरोसा हमारे लिए अहम है और हम उसे दोबारा जीतने का पूरा प्रयास करेंगे।

Beoordeeld met 1 van de 5 sterren

I bought a ruby and a 12-faced…

I bought a ruby and a 12-faced Rudraksha from Divinelane, but I am somewhat confused, and I am unable to get in touch with Guruji again.

29 september 2026
Review zonder uitnodiging
Logo Divinelane

Antwoord van Divinelane

Thank you for sharing your experience, and we sincerely apologise that you have not heard back from us. That is not the standard of service we want to provide, especially for a purchase as significant as yours.

Please Provide your contact number or mail so that we can get in touch with you

Beoordeeld met 1 van de 5 sterren

I ordered Ruby gemstone and Rudraksha…

I ordered Ruby gemstone and Rudraksha from Divinelane Jewellery based on recommendation of Guruma. delivery itself took around 18 days. Initially, I was told that I could see positive results within 7–8 days, but later I was given different explanations about when results would start. I was also advised to purchase another gemstone, and overall I have spent more than 60,000 so far.
My main concern is that all important information about the expected results, timeline, and process should be clearly explained before customer makes purchase. I feel these things should be communicated transparently from beginning rather than explained later.
I hope Divinelane Jewellery takes this feedback positively and improves the customer guidance and communication.

1 oktober 2026
Review zonder uitnodiging
Logo Divinelane

Antwoord van Divinelane

Dear Customer,

We’re sorry to hear about your experience. We take your concerns seriously and would like to resolve this issue properly.

Please share your order details and concern on our support number: +91 91473 85873, or provide your contact number so our team can reach out to you directly.

We’d appreciate the opportunity to investigate and resolve the matter.

Regards,
Team DivineLane

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