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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’m absolutely in love with my piece from Divon Jewellery! The quality is undeniable, you can really feel the craftsmanship and attention to detail in every aspect. It’s elegant, timeless, and adds th... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent quality jewels.. It's not the first time shopping from Divon. Whoever's behind this business must really love what they're doing and they do it with a lot of care.The packaging is so unique.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This piece is exactly as described and amazing quality. I have gotten so many compliments and it is the only necklace I want to wear. I got this specifically because it is just like the one worn by th... Toon meer

Beoordeeld met 2 van de 5 sterren

Started off strong. Fast delivery, beautiful ring. However it was too small for me, despite being my usual size.I'd emailed in asking if I could exchange it to which they said they would be more tha... Toon meer

Bedrijfsgegevens

  1. Namaaksieraden winkel
  2. Winkel in modeaccessoires
  3. Juwelier
  4. Juwelenhandelaar
  5. Sieradenontwerper
  6. Sieradenwinkel

Geschreven door het bedrijf

Founded in February of 2021 and based in London, Divon is a movement for creative unique Jewelry for people to discover their style. We strive to create unique Jewelry that encourages our members to tap into their creativity and explore their personal styles using the finest material for a Lifetime. Each Divon piece is crafted one by one. Putting all our Passion into every detail.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

133 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Excellent Customer Service, Great Quality Item

Ordered helicopter cufflinks via Not on the High Street for a rushed gift. It said if you paid extra they would arrive on the Weds. I needed them for the Wednesday morning, so this seemed a bit risky and I wanted to see if there was an overnight delivery option instead. With no option for this, I saw who the sellers were and separately went to their website and emailed my dilemma. The gift was for someone leaving on the Wednesday to work for Air Ambulance. We decided to take the risk and ordered the cufflinks on the Friday afternoon.

To our surprise, they arrived Saturday morning and are excellent quality. The detail and weight are both great and the gift box was nice too. When I returned to work on Monday, I saw an email that had arrived after I left on Friday from Divon, acknowledging my email and saying don’t worry they will “take care of it..” and they most certainly did!

The cufflinks seem like a very fitting gift for this person and we are delighted with the quality and look of them. We can’t wait to see his face when he opens them.

Huge thanks to Divon for high standards, excellent customer service, great quality products and speed of delivery. Absolutely 10/10.

17 januari 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Started off strong

Started off strong. Fast delivery, beautiful ring. However it was too small for me, despite being my usual size.I'd emailed in asking if I could exchange it to which they said they would be more than happy too.

I sent the ring in, emailed with my measurements for a new ring and nothing. It's been over a week now I've had zero messages despite sending the ring back with three emails being ignored. Such a shame as the pieces are beautiful their customer replies are lacking. Wouldn't go back as I feel I've been scammed.

10 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Order placed 12/25

Order placed 12/25. Today is 1/10/26, still no delivery and no expected date of delivery yet. I’ve tried reaching out to customer service requesting assistance but they just say to wait. The delivery in checkout was 5-7 business days. This is just getting insane and unprofessional. Don’t plan on ordering from this company again and highly don’t recommend anyone else does either unfortunately.

29 december 2025
Logo divonlondon.com

Antwoord van divonlondon.com

Hi Hannah,

We’re sorry for the frustration caused and appreciate you sharing this feedback.

We did contact you to explain that due to the Christmas period and recent customs/tariff delays, deliveries to the U.S. were taking longer than usual. According to the tracking, your order has now been delivered.

That said, if you’re not happy with your purchase, we’re more than happy to arrange a full refund just email us and we’ll take care of it straight away.

Kind regards,
Marios

Beoordeeld met 5 van de 5 sterren

It’s stunning

I’m in love with this piece. I’ve been wearing it every day. I was skeptical at first about the site and the quality but everything from chain to pendant is high quality and has that luxurious weight to it. Considering how much I love it, I’m sure I will be purchasing from here again!

29 december 2025
Logo divonlondon.com

Antwoord van divonlondon.com

Hi Aliza,

Thank you so much for your lovely review. We’re really happy to hear you love the piece and appreciate your support.

We look forward to welcoming you back again soon.

Kind regards,
Marios

Beoordeeld met 1 van de 5 sterren

Took over a month to get and the size…

Took over a month to get and the size is way too small

3 december 2025
Logo divonlondon.com

Antwoord van divonlondon.com

Hi Joey,

Thank you for taking the time to leave a review, and I’m really sorry to hear about your experience.

We completely understand how frustrating it is when a ring arrives smaller than expected. We’d genuinely love the opportunity to make this right for you. We’re more than happy to arrange an exchange for a larger size, or discuss an alternative solution that works best for you.

Please reach out to us directly at infodivon@gmail.com with your order number, and our team will take care of this for you as quickly as possible.

Thank you again for your feedback it truly helps us improve, and we hope we can turn this experience around for you.

Kind regards,
Marios

Beoordeeld met 1 van de 5 sterren

I cannot write a review because I have…

I cannot write a review because I have not yet received my order.

3 december 2025
Logo divonlondon.com

Antwoord van divonlondon.com

Hi Maryann,

Thank you for your message and for sharing your experience. We’re really sorry for the delay and completely understand how frustrating this must be.

We can confirm that your order has been shipped, and the tracking details have already been sent to you by email. The parcel has arrived in the destination country and is currently undergoing customs clearance, which can occasionally cause delays with international shipments.

Based on the latest update, you should receive your order in the next few days. Our customer care team is actively monitoring this for you, and if you need any further assistance, please don’t hesitate to reach out to us directly.

Kind regards,
Nick

Beoordeeld met 5 van de 5 sterren

Beautiful.

Beautiful product with a nice length chain. I got both Silver and Gold, and was very happy with both!

Also very quick delivery.

1 juli 2025

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