Wendy was very helpful when making the purchase of extra shelves for our wardrobes that we had bought from DIY HOMEFIT a few years ago.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordered new units for home office. All units were custom sizes. Pre sales help was excellent and ordering process was hassle free. Delivery was prompt and driver so helpful in helping move units into... Toon meer
Bedrijf heeft geantwoord
I needed new kitchen panels and just could not find anywhere to buy them from matched Found DIY homefit online. Rang, a person answered and provided excellent customer service, totally understood... Toon meer
Bedrijf heeft geantwoord
Wendy is super friendly, helpful and professional. After knowing what we would like to have, she gave many useful and professional advises and help us to modify the design of the cabinets. Everything... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
DIY Homefit - Made to Measure Doors, Cabinets and Wardrobes for Fitted Kitchens and Bedrooms - Personal Service Top Quality at Trade Prices
Contactgegevens
5a Stanhope Gate, GU15 3DW, Camberley, Verenigd Koninkrijk
- 01276500102
- info@diyhomefit.co.uk
- diyhomefit.co.uk
4,9
Uitstekend
667 reviews
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Reliable and responsive company
Reliable and responsive company. Ready to provide great advice backed up by a swift response. Good value for money too
5 april 2024
Antwoord van DIY Homefit Ltd.
Hi Geoff C
Thank you so much sending us a 5 star review of your recent experience buying from us, DIY Homefit.
I'm delighted to hear that you found us to be 'reliable and responsive' and you were clearly happy with our help and 'great' advice.
We look forward to hearing from you again in the future, should the need ever arise.
Kind regards
Steve Campbell
Director
Great service
Found them very easy to talk to and explained everything well, was a good price and delivered in good time. Best of all could use my own size. to fit
5 april 2024
Antwoord van DIY Homefit Ltd.
Hi Brian
Many thanks for awarding us 5 stars in your review of your recent experience buying from us, DIY Homefit. Such positive feedback is always gratefully received and much appreciated.
It was our pleasure to manufacture and supply you with a kitchen carcass made to meet your specific requirements and I trust it fitted well.
I'm delighted to hear that you clearly found the help and advice you received from my staff to be helpful and I wish you many years of pleasure from your purchase.
Kind regards
Steve Campbell
Director
It is refreshing to find a company as good as this.
I found their website by chance and glad that I did. I wanted to refresh my utility room with new doors and put in an extra set of cupboards to fit an awkward space. I ordered a number of carcasses, carcass panels, doors, door end- panels, hinges and handles. Wendy called me back to check on the order to make sure I had everything right and provide some useful advice. I expected delivery to take several weeks, but I received the items in less than two weeks. Communications about the delivery were excellent and delivery was made when they said it would be. The carcasses and the doors are of excellent quality - as good as the German kitchen units I have. It is refreshing to find a company as good as this. Well done to the DIY Homefit team.
21 maart 2024
Review zonder uitnodiging
Antwoord van DIY Homefit Ltd.
Hi MH
Thank you so much for taking the time out to write us up such a lovely, 5 star review of your recent experience buying from us, DIY Homefit.
All your superbly detailed comments are wonderful to hear and I'm delighted to see that you are clearly a very happy customer.
It makes me particularly proud to receive such wonderfully positive feedback and confirms that my team are definitely continuing to look after our customers in a first class manner.
I'm so pleased to hear that you regard our products to be 'of excellent quality and as good as your existing German kitchen units' as I do too. In fact are our carcasses are amade for you in a small family run joiners shop in England...of course they are as good a quality as your German made units!
I wish you many years of pleasure from your purchases and look forward to hearing from you again in the future should the need ever arise.
Kind regards
Steve Campbell
Director
What a wonderful experience
What a wonderful experience. We did not expect the cabinets to be made up. Everything was well protected.
Could not fault the Company from first ordering and them putting us right over certain items. Our kitchen looks a million dollars, pity I'm not able to take photos to show you results. This is a Company you can really trust.
15 maart 2024
Antwoord van DIY Homefit Ltd.
Hi Kathy
Many thanks for sending us a super review of your recent experience buying from us DIY Homefit.
As you discovered upon delivery virtually all our carcasses are supplied assembled ie we are not a flatpack supplier.
I'm delighted to hear that you 'couldn't fault' the advice you received from my team and that your stunning kitchen 'looks like a million dollars'.
I wish you many years of pleasure from your new kitchen and look forward to hearing from you again in the future, should the need ever arise.
Kind regards
Steve Campbell
Director
Excellent service and quality products
Excellent service every step of the way from advice about initial order to answering questions about the product when it arrived. Really good quality stuff too.
22 maart 2024
Antwoord van DIY Homefit Ltd.
Hi Philip
Thank you so much for writing us a 5 star review of your recent experience buying from us, DIY Homefit.
I'm delighted to hear that you clearly appreciated the advice my team gave you 'every step of the way'. You experienced what we really mean when we say we are a Company lead by our our customer service ethics.
You are clearly a very happy customer and I wish you many years of pleasure from your purchases.
Kind regards
Steve Campbell
Director
Prompt delivery - great product
The product was delivered ahead of schedule and (despite warnings) was quick and easy to asssemble. The lack of pre-drilled fixings allowed flexibility and the finished product was both sturdy and good looking.
19 maart 2024
Antwoord van DIY Homefit Ltd.
Hi Adrian
Thank you so much for writing us a 5 star review of your experience buying from us, DIY Homefit.
I'm delighted to hear that you found the wall shelf end unit easy to assemble and provided you with the flexibility you needed. It's one of only a couple of products that, as standard we supply without pre-drilled fixing holes.
It was our pleasure to serve you and look forward too hearing from you in the future, should the need ever arise.
Kind regards
Steve Campbell
Director
Antwoord van DIY Homefit Ltd.
Hi David
Many thanks for taking the time out to send us a 5 star review of your recent experience buying from us, DIY Homefit.
Such comments as 'excellent service' and 'great quality product' pretty well sums up what we're all about and I'm delighted to hear of your really positive buying experience.
It's clear you are a very happy customer and I wish you many years of pleasure from your porcelain white custom made replacement doors. I'm sure they look stunning!
We look forward to hearing from you again in the future, should the need arise.
Kind regards
Steve Campbell
Director
Great product and service
Really pleased with the service, efficiency, quality and cost of our replacement wardrobe doors. There is a great choice of designs and colours to suit all tastes! Would recommend this company to others!
1 maart 2024
Antwoord van DIY Homefit Ltd.
Hi Heather
Many thanks for sending us a lovely 5 star review of your recent experiences buying from us, DIY Homefit. Such positive reviews are always much appreciated.
I'm delighted to hear that you were 'really pleased with the service, efficiency, quality and cost' as it confirms that we must be doing something right!
You are clearly a very happy customer and I wish you many years of pleasure from your porcelain white replacement bedroom and kitchen doors. I've no doubt that they look stunning!
Kind regards
Steve Campbell
Director
Very Satisfactory Experience
I ordered a custom sized wall mounted kitchen cabinet to replace an existing one that had become damaged. A precise fit into an existing space was critical. I carefully measured the existing cabinet and sent over to diyhomefit. I received the custom sized cabinet, including new doors in just over a week. Everything fitted perfectly and the product was engineered to a high standard. The website and ordering process was easy to navigate and I received regular updates and order progress. Overall this proved to be a very satisfactory experience and have no hesitation in recommending this company. I shall certainly have no hesitation using again if the need arises.
16 februari 2024
Antwoord van DIY Homefit Ltd.
Hi Gerald
Thank you very much for writing us up a 5 star review of your experience buying from us, DIYHomefit. It's great to receive such positive feedback.
It was our pleasure to manufacture for you the very specific replacement carcass and doors resulting in the 'precise fit' that you needed.
I'm delighted to hear that you found the product was 'engineered to a high standard' and that we regularly kept you informed of the status of your order.
You are clearly a very happy customer and I look forward to hearing from you again in the future should the need ever arise.
Kind regards
Steve Campbell
Director
Good product
Good product, well packaged and good lead time for manufacture and delivery, only criticism is the doors had a slight bow to them, but I think this was down to the courier who ok obviously didn't take notice of the labels of how to transport the product.
16 februari 2024
Antwoord van DIY Homefit Ltd.
Hi Jamie
Many thanks for writing us up a 5 star review of your experience buying from us, DIY Homefit. Such positive feedback from a professional is much appreciated.
I'm delighted to hear you found our products were delivered in an acceptable 'good' lead time and that they were packaged well to withstand the impacts sometimes dished out by couriers. However, as you experienced with such tall doors occasionally couriers will ignore the labels and stack or tie them in a way that results in a slight bow. Thankfully however, the doors usually normalise when laid flat at room temperature for a few days with no permanent damage.
It was our pleasure to be of service to you and we look forward to hearing from you again in the future when the need arises.
Kind regards
Steve Campbell
Director
Very happy with the custom made wall…
Very happy with the custom made wall cupboard I had made by DIY Homefit. The staff rang me after placing my order to confirm sizes and talk about other options which was very helpful. Item arrived in good condition and was easy to install. I will be happy to use them again in the future.
16 februari 2024
Antwoord van DIY Homefit Ltd.
Hi Robert
Many thanks for sending us a 5 star review of your recent experience buying from us, DIYHomefit. Such positive feedback is always very welcome.
Your experience demonstrates our strong Customer Service ethics and shows that we do check every order and very often talk the order through with our customers. This goes for every order, as you found, even with only one item.
I'm delighted you found my team to be 'very helpful' and we wish you many years of pleasure from your custom made wall cabinet.
I look forward to hearing from you again in the future should the need ever arise.
Kind regards
Steve Campbell
Director
Easy to order and bespoke measurements…
Easy to order and bespoke measurements were exact. Resulting in a great project.
16 februari 2024
Antwoord van DIY Homefit Ltd.
Hi Mr Nicholls
Thank you so much for taking the time out to write us up a 5 star review of your experience buying form us DIY Homefit.
I see that you have previously bought from us on several occasions over the last three or four years or so prior to your very recent order for your custom made home office.
It's clear that you are a very happy customer and that you are very competent to plan and execute a project. Of course, when you then put your strengths together with our ability to custom make our products for you it has always resulted in 'a great project'
We look forward to working with you again in the future, should the need ever arise.
Meanwhile I wish you many years of pleasure from your purchases.
Kind regards
Steve Campbell
Director
Excellent customer service
9 februari 2024
Antwoord van DIY Homefit Ltd.
Hi
Many thanks for writing us up a great review of your recent experience buying your custom made larder unit from us, DIY Homefit.
Your review may have been brief (Excellent Customer Service) but, nonetheless sums up DIY Homefit perfectly. Such a positive comment from a clearly very happy customer is very much appreciated.
We're delighted to have been of service from you and wish you many years of pleasure from your purchase.
Kind regards
Steve Campbell
Director
Kind regards
Steve Campbell
Director
Excellent service
Excellent service, far exceeding my expectations. Can’t recommend them highly enough
9 februari 2024
Antwoord van DIY Homefit Ltd.
Hello Mr T Rifugiato
Many thanks for sending us a 5 star review of your recent experience buying from us, DIY Homefit.
Your comment 'Excellent service, far exceeding my expectations' is lovely to hear as, even with a small order you still receive our complete attention to detail as this is what we do best.
May I wish you many years of pleasure from your made-to-measure kitchen unit and doors.
Kind regards
Steve Campbell
Director
The ordering and delivery system worked…
The ordering and delivery system worked really well. The doors and drawer fronts are what we hoped for and enhance the kitchen. I'm told that the units are guaranteed for 6 years which is comforting to know in case we need to replace any.
9 februari 2024
Antwoord van DIY Homefit Ltd.
Dear Mr and Mrs Spittle
Thank you so much for taking the time out to award us 4 stars in your review of your recent experience buying from us, DIY Homefit.
I'm delighted to hear all your positive comments and that the custom sized replacement doors we made for you have met your expectations and 'enhanced' your kitchen.
You are clearly a very happy customer and I wish you many years of pleasure from your purchase.
Kind regards
Steve Campbell
Director
Great design support, short leadtime & excellent product
Wendy was a fantastic support as we designed our homeoffice both in the showroom, via email and on the phone. The leadtimes were brilliant, with everything manufactured and delivered in 2 weeks and this was in the run up to Christmas, and the small issue we had with a door manufacturing fault was immediately resolved and still fixed before Christmas. Excellent value for money and a great allround experience.
8 december 2023
Antwoord van DIY Homefit Ltd.
Hi Steve
Thank you so much for taking the time out to write us a 5 star review of your experience buying your new custom made home office from us, DIY Homefit.
Such positive feedback is very welcome and appreciated by me and the team.
I’m delighted to hear you found right from the start that we had ‘great design support experience’ and you realised that we go out of our way to try to ensure that you have ‘got it right!’
Additionally, such comments as ‘excellent quality product’ are gratefully received.
I wish you many years of pleasure from your stunning new Supermatt Taupe Grey home office and look forward to hearing from you again in the future when your need arises.
Kind regards
Steve Campbell
Director
Good communication from start to finish…
Good communication from start to finish and a good quality product. Only downside is the very expensive delivery charge.
26 januari 2024
Antwoord van DIY Homefit Ltd.
Hi Anthony
Thank you very much for writing us up a 4 star review of your recent experience buying from us, DIY Homefit.
I'm delighted to hear that you found our communications to be good and that the base unit we made for you was a'good quality product'
Unfortunately, as virtually all of our carcasses are supplied assembled ie not flatpack we can't trust outside couriers to deliver for us due to their lack of care. Consequently all our carcass products are delivered to you by factory personnel, directly from the factory. Our standard carcass delivery charge is per drop and for any number of carcasses. Unfortunately as you only required one base unit the charge may have appeared to be disproportionate. However, had you ordered, for example 10 carcasses, the delivery charge would have remained the same.
It was our pleasure to be of service to you and we look forward to hearing from you again in the future should the opportunity present itself.
Kind regards
Steve Campbell
Director
Happy Customer
Sliding Doors arrived on time, exactly as ordered, a perfect fit. They glide beautifully and look great in my office, very happy customer
26 januari 2024
Antwoord van DIY Homefit Ltd.
Hi Catherine
Thank you so much for sending us in a 5 star review of your recent experience buying your custom made sliding doors from us, DIY Homefit.
I'm delighted to hear that the doors arrived on time and that they were an exact fit. We always make them exactly to the dimensions you provide so, congratulations, your measurements were obviously spot on!
I'm also chuffed to hear confirmation that you are a very happy customer and I wish you many years of pleasure from your purchase.
Kind regards
Steve Campbell
Director
Excellent customer service
Excellent customer service, kept us up to date with our order. Kitchen looks lovely would definitely recommend this company.
26 januari 2024
Antwoord van DIY Homefit Ltd.
Hi Gill
Many thanks for taking the time out to write us up an 5 star review of your recent experience buying your replacement kitchen doors from us, DIYHomefit. Such positive feedback is always welcome and much appreciated.
I'm delighted to hear confirmation that you found our customer service to be 'excellent' and that my team kept you up to date every step of the way.
I'm confident that your new Pistachio Green kitchen is looking stunning and, of course you are absolutely 'on trend' with your colour choice.
I wish you many years of pleasure from your purchase and look forward to hearing from you again in the future, should the need arise.
Kind regards
Steve Campbell
Director
I ordered a new bedroom cupboards great…
I ordered a new bedroom cupboards great people to deal with
right first time. Great service brilliant
26 januari 2024
Antwoord van DIY Homefit Ltd.
Hi Graham
Thanks very much for taking the time out to write us up a 5 star review of your experience buying your new bedroom furniture from us, DIYHomefit.
I'm really pleased to hear confirmation that we got everything 'right first time' and that you found us 'great people to deal with'. Such positive feedback is so much appreciated by the team.
You are clearly a very happy customer and we look forward to hearing from you again in the future should the need ever arise.
Kind regards
Steve Campbell
Director
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