docupost.com Reviews 111

I love DocuPost! It's easy to send letters and they have the best prices on the market.

DocuPost is an amazing platform—super simple to use and very efficient. Everything is straightforward, and it saves a lot of time. Highly recommended!

Not usable unless you have an UK, USA or Mexican phone number.

I’ve had a great experience using DocuPost for our mailing needs. The platform is very user-friendly and makes it easy to send letters, especially when you’re handling a high volume of documents. Turnaround time is fast, and everything is processed efficiently without the usual hassle of printing and mailing manually.

What really stands out is the reliability—documents are sent out accurately and on time, which is critical for our workflow.

Overall, DocuPost has streamlined our processes and saved us a lot of time. Highly recommend for any business looking for a dependable mailing solution!

Docupost have saved soo much time for me. It is easy, you can track your mail, dates and export all your history. I had an idea about this but this company really did good. Mond blown by their service. I am ok to pay 50cents more than driving and waiting.

If I could take stars away I would. By far the worst experience ever! Important mail that needs to be somewhere quick your better off walking the mail to that location. Paid $20 to next day mail it's been two weeks and it went passed where it had to go. Never again. Now I see mail I paid for months back that never paid. Horrible horrible experience.

A few months ago I signed up and sent a few important legal mail items. I assumed I'd be able to log on again to track the mail.
Then in October I paid and set up to mail item another important letter/document.
Later that day I received an email from a noreply address "We were unable to fulfill your mailing request(s) submitted via DocuPost. Your pending mailings have been cancelled and a refund has been initiated if applicable. Refunds may take 3-7 days to appear on your credit card statement. We apologize for the inconvenience."
I tried to log on and when I get to the dashboard, it flashes my account for under a second and then gives me a blank screen. I have tried multiple times since then and I cannot access my account or my previously mailed documents.
These are LEGAL DOCUMENTS. I must be able to track them. There is no way to even contact customer support.
This company has 100% violated my trust and put me legally at risk by cutting off access to the mail I sent and giving me no way to even access the tracking numbers.
I am considering legal action.
Stay away and DO NOT TRUST this company.

Update: On Nov 9, 2025, the company restored my access to my account.

Least expensive system I have found so far. Easy to use and has been a good experience

Our company uses them for all our mailing needs and they are amazing! They Even offer checks and custom printing we love them

A very slick mailing service that has minimal setup and unneeded steps to get mailing. Makes it easy to set sender, recipient, and contents. So good.

amazing company

I tried sending the first letter to myself and I never got it. It shows delivered in the dashboard. I can't file lost complaint because it is past 7 days. There is no customer care number and the AI bot is spitting wrong info.

Easy to use. Fast. I was able to upload my postcards and get them mailed in less than 15 minutes.

I have used this for many mailings and do not have 1 complaint.
I only wish there was a mobile app.

It was very fast and easy not to mention cheap! Didnt have to leave my home they handle it all

I've used them for 5 years straight. They are the only provider I trust.

The best web delivery service they have out there. The customization is tremendous and tracking lets you keep an eye out on your deliveries