Doddle Cover Reviews 1.614

Nice young chap on phone.
However, being asked why I work in a city and live in a totally different postcode as part of the ‘referral’ was very disrespectful.

Jamal was brilliant
Fantastic service

Ross did, great guy, give him a raise.

Broker was exceptional and would highly recommend , albeit the quotation was much higher than I had hoped. A no fault incident but a hit and run so my premiums go up. Such is the life of insurance market.

Very good customer service
Spoke to kind and understanding women by the name of gabby. Very understanding and made the process easy.

I had a really good experience with the team thank you

Fast and easy to get on board. Weldone guys.

I had a great experience with their customer service. I had a phone conversation with Gabriela to discuss policy documents. She assisted me in resolving my query. I found her to be very professional. I want to express my appreciation to her specifically.

Very helpful and got me a gud quote

I took out insurance with Doodlecover expecting a straightforward, reliable service — what I got instead has been an absolute nightmare.

Out of nowhere, they decided to raise my policy premium due to an EU licence issue. No proper explanation, no warning — just a sudden increase that I was expected to simply accept. When I tried to contact them to discuss and negotiate the decision, the experience went from bad to worse.

I was passed around from department to department like I didn't matter, with no one willing to take ownership of my case or give me a straight answer. I spent hours on the phone waiting — hours of my time completely wasted — and to top it all off, they have still not responded or resolved the issue.

The lack of communication, accountability, and basic customer care is shocking. I would strongly advise anyone considering Doodlecover to think twice. If something goes wrong, don't expect them to be there for you.

Really great experience looking for my cover even though went up a bit when I call had to call them but Theo made it all clear to me about it and he helped helped me out massively and made it all workout great so greatly appreciate his help today

Everything is excellent

The member of staff was really helpful and took lots of time to check the policy was exactly right for us - even calling the company to double check a couple of questions. He was helpful, efficient and thorough.

Overall excellent - good value
The process took a long time to finalise, however, with repetitious input of information, hence four stars.

Very helpful guy- I had a better quote initially from another company, but Rosh came back the next day with and improved offer which i agreed to. Good experience, worth a try if ypur looking for Car Insurance....

Total joke the price u get online it’s nothing when h ring them every thing will change and quote will be more then double

Awful, offering fake low prices on comparison websites. Ring up they don’t honour the “cheap quote” instead have you sat on the phone for an hour then give you a new quote more than what it was. When I even agreed to this, made payment for deposit then the guy says after an hr oh actually can’t honour that policy either as I they don’t honour personal ncb for taxi insurance. Well all this information was truthfully filled out on the form & repeated over the phone to the operator what a waste of time!!!

Just to let everybody know there reply is completely false! Another reason not to use this company liars!

The comparison website asked if I had private car NCB I said yes and correctly entered the right amount of ncbs, I also declared all accidents! LIARS!

Theo helped so much in getting a good priced insurance.

Quick and informative