AJ Bell Dodl Reviews 546

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a query and the moment support opened, within 5 minutes I had exactly what I needed, super easy, quick and fuss free, Kiera was a great help and I would recommend Dodl!

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Five stars for the swift intervention and response from James today to my online chat query about app functionality. I've hard-heartedly knocked off a star though, because the 'AI' bot is the first po... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My problem might have been a duff app. But once it was reinstated AND with a human not a robot holding my hand it all went well.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a novice investor I’m delighted with the dodl app. Breaks down complicated choices into something simple and easy to understand. A great way to get started I think. I’m learning as I go, and am gai... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Beleggingsadvies

Over AJ Bell Dodl

Geschreven door het bedrijf

AJ Bell Dodl is the easy-to-use investment app designed to make investing feel effortless and low-cost. Choose from a clear range of accounts – including an investment ISA and investment Lifetime ISA, both offering competitive variable interest on uninvested cash.

  • Brought to you by AJ Bell – one of the UK’s leading investment platforms.
  • Low-cost Lifetime ISA – invest for your first home (up to £450,000) or retirement, with one of the lowest account fees around, plus get a 25% government bonus (up to £1,000 a year).
  • Investment ISA – low-cost, tax-efficient, and simple to manage.
  • Just 0.15% annual account charge (min £1/month), and no dealing fees.
  • Start from just £25/month.
  • Invest your way – choose funds, themed options, or UK & US shares.
  • Friendly in-app support when you need it.

Open an account in minutes, or transfer over an existing one for free.

🔗 Find out more on the
🌐 Dodl website

Download the app:

*AER (Annual Equivalent Rate) is the estimated interest you would earn on your cash over a year when that interest is compounded. Always remember, your investments could go down as well as up. Dodl doesn’t offer advice, so if you're unsure about the risks of investing you should talk to a financial adviser.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

546 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

1st class service

1st class service. Easy to use app and excellent personal help if and when required. A huge range of easy to navigate investments. All round 5stars

14 april 2025
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Hi there!

Thank you for your kind words. We are thrilled to hear that you've had a positive experience with our app and investment options. We strive to provide our customers with the best possible service and appreciate your feedback.

If you have any further queries, please do not hesitate to get in touch via the app.

Best wishes
Tom

Beoordeeld met 5 van de 5 sterren

A great option

I recently opened an investment Lifetime ISA with Dodl. I chose it because of the low platform fees. I also got in touch with their customer support team and they were really helpful and prompt.

9 april 2025
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Hi there!

Thank you for your kind review. We are delighted to hear that you are happy with our low platform fees and the helpfulness of our customer support team. We strive to provide our customers with a positive experience, and we appreciate your feedback.

If you have any further queries, please do not hesitate to get in touch via the app.

Best wishes
Tom

Beoordeeld met 1 van de 5 sterren

Poor communication from advisors.

Poor communication from advisors.

4 april 2025
Review zonder uitnodiging
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Good morning

Thank you for your review. I'm sorry to hear that you’ve not had a positive experience using our platform. I have sent a request for more information via Trustpilot, if you could kindly respond I will look into this for you.

If you have any further queries, please don't hesitate to get in touch.

Thanks
James

Beoordeeld met 5 van de 5 sterren

Good service and super helpful team

Good service and super helpful team who answer within minutes of sending in an initial query.

I’m pleased with everything about Dodl so far and would definitely recommend.

9 april 2025
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Good afternoon Sophie

Thank you for taking the time to leave us a review. We are delighted to hear that you're enjoying using Dodl.

If you have any further queries, please do not hesitate to get in touch via the app.

Best wishes
Jess

Beoordeeld met 5 van de 5 sterren

New customer to the app

New customer to the app, have had no issues and when I have had questions customer services have been very helpful.

8 april 2025
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Good morning Mark

Thank you for taking the time to leave us a review. We are pleased to hear you've had a positive experience using our platform.

If you have any further queries, please do not hesitate to get in touch via the app.

Best wishes
Jess

Beoordeeld met 5 van de 5 sterren

New user and I thought very easy steps…

New user and I thought very easy steps & the process was very clear. App was very easy to navigate Contact was about right for me, letter by post to confirm activity. All great do far!

5 april 2025
Review zonder uitnodiging
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Good morning Sally

Thank you for taking the time to leave us a review. I'm delighted to hear that you're enjoying your experience using the Dodl platform.

If you have any further queries, please do not hesitate to get in touch via the app.

Best wishes
Jess

Beoordeeld met 5 van de 5 sterren

James at Dodl is 10 10 great love chat

James at Dodl is 10 10 great love chat

7 april 2025
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Good morning Joel

Thank you for taking the time to leave a review. We are pleased to hear that James was able to assist you with your query and provide a service that you could be happy with.

If you have any further queries, please do not hesitate to get in touch via the app.

Best wishes
Jess

Beoordeeld met 5 van de 5 sterren

James … a customer agent was very…

James … a customer agent was very professional, very knowledgeable and helpful. I will recommend Dodl .

7 april 2025
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Hi there!

We appreciate your kind words and are thrilled to hear about your positive experience with James. We strive to provide excellent customer service and are glad that James was able to assist you.

If you have any further queries, please do not hesitate to get in touch via the app.

Best wishes
Tom

Beoordeeld met 5 van de 5 sterren

Speedy response

Speedy, professional and friendly response.

4 april 2025
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Hi there!

We're so glad to hear you had a positive experience. We strive to provide excellent service and appreciate your kind words.

If you have any further queries, please do not hesitate to get in touch via the app.

Best wishes
Tom

Beoordeeld met 5 van de 5 sterren

Helpful support team and ease of use

Helpful support team and ease of use. Jack from your support team is great. Highly recommend Dodl.

3 april 2025
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Good afternoon Louis

Thank you for taking the time to leave us a review. We appreciate your positive feedback and are pleased to hear you're enjoying your experience using the platform.

If you have any further queries, please do not hesitate to get in touch via the app.

Best wishes
Jess

Beoordeeld met 3 van de 5 sterren

Good for saving but staff on live chat…

Good for saving but staff on live chat not very helpful and long wait times. We are due to exchange on our property tomorrow and no sign of the funds being released ultimately delaying the process.

2 april 2025
Review zonder uitnodiging
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Good morning

Thank you for your review. I'm sorry to hear that you’ve not had a positive experience using our platform. I have sent a request for more information via Trustpilot, if you could kindly respond we will have someone take a further look into this for you.

If you have any further queries, please do not hesitate to get in touch.

Best wishes
Jess

Beoordeeld met 5 van de 5 sterren

Faultless 👌

This is my first ever experience of S&S investing and AJ Bell put me at ease immediately.
Their advisor (Jack), was informative and patient throughout our chat.
I look forward to more dealings with them.

31 maart 2025
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Good morning

Thank you for taking the time to leave us a review. We appreciate your positive feedback and are pleased to hear you're enjoying your experience using the platform.

If you have any further queries, please do not hesitate to get in touch via the app.

Best wishes
Jess

Beoordeeld met 2 van de 5 sterren

Problems with My transfer from Vanguard

My transfer from Vanguard has taken far longer than it should and between the two of them they have still not found my cash balance. I get lots of 'we're looking into it and an agent still get back to you' but no actual resolution and it is wearing thin as I have paid double charged and lost interest on the cash and the opportunity to invest it. So far, not impressed.

29 maart 2025
Review zonder uitnodiging
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Good morning

Thank you for your review. I'm sorry to hear that you’ve not had a positive experience using our platform. I have sent a request for more information via Trustpilot, if you could kindly respond we will have someone further look into this for you.

If you have any further queries, please don't hesitate to get in touch.

Thanks
Tom

Beoordeeld met 5 van de 5 sterren

Jack was friendly

Jack was friendly, helpful and very quick to assist with my query.

Thanks again.

28 maart 2025
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Hi there!

Thank you for taking the time to leave a review. it's great to hear we were able to assist you with your query and that you've had a positive experience using the platform.

If you need anything further, please don't hesitate to get in touch via our app.

Best wishes
Tom

Beoordeeld met 5 van de 5 sterren

The helpline was very easy to use and…

The helpline was very easy to use and the response time was great. They solved my issues and everything is working perfectly. Thanks

28 maart 2025
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Hi there!

Thank you for taking the time to leave a review. it's great to hear we were able to assist you with your query and that you've had a positive experience using the platform.

If you need anything further, please don't hesitate to get in touch via our app.

Best wishes
Tom

Beoordeeld met 1 van de 5 sterren

AVOID

My husband and I made a deposit through this app, and now they are refusing to allow us to withdraw the funds. They said they require us to authenticate the withdrawal verbally via telephone, but when we called the number they said it can only be done via the app. We're just going round in circles. Terrible company.

28 maart 2025
Review zonder uitnodiging
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Good morning

Thank you for your review. I'm sorry to hear that you’ve not had a positive experience using our platform. I have sent a request for more information via Trustpilot, if you could kindly respond we will have someone further look into this for you.

If you have any further queries, please don't hesitate to get in touch.

Thanks
Tom

Beoordeeld met 5 van de 5 sterren

Simple and Effective 👏

The app is very easy to navigate and transfer of funds is simple. The ability to hold cash and gain interest is a great feature so you can have an investment pot and use the cash pot as easy access savings whenever required… great idea!
Cash withdrawal process resulted in an instant payment and the direct debit was easy to set up as well. I found Dodl much easier to use than any of its competitors and more informative. Great service 👏

28 maart 2025
Review zonder uitnodiging
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Hi there!

Thank you for taking the time to leave a review. it's great to hear we were able to assist you with your query and that you've had a positive experience using the platform.

If you need anything further, please don't hesitate to get in touch via our app.

Best wishes
Tom

Beoordeeld met 5 van de 5 sterren

Great personalised service

Great personalised service. Very quick to answer personal requests. Low fees, slick app & great service! Highly recommended.

27 maart 2025
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Good afternoon

Thank you for taking the time to leave a review. it's great to hear we were able to assist you with your query and that you've had a positive experience using the platform.

If you need anything further, please don't hesitate to get in touch via our app.

Best wishes
Tom

Beoordeeld met 5 van de 5 sterren

Quick and concise!

Quick and concise!

27 maart 2025
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Good afternoon

Thank you for taking the time to leave a review. it's great to hear we were able to assist you with your query and that you've had a positive experience using the platform.

If you need anything further, please don't hesitate to get in touch via our app.

Best wishes
Tom

Beoordeeld met 5 van de 5 sterren

Dodl has been really great so far

Dodl has been really great so far, simple to use and quick and efficient customer service. Thank you Dodl

27 maart 2025
Logo AJ Bell Dodl

Antwoord van AJ Bell Dodl

Good afternoon

Thank you for taking the time to leave a review. it's great to hear we were able to assist you with your query and that you've had a positive experience using the platform.

If you need anything further, please don't hesitate to get in touch via our app.

Best wishes
Tom

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