The Dokan technical support team is first class. We recetly worked with Mazharul who managed to speed up the responses to technical issues. In addition his has been extremely helpful, patient and te... Toon meer
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Lees wat reviewers zeggen
My main concern was the response time when we encountered a serious Stripe/payment integration issue. We had very little meaningful progress for around 10 days and eventually had to investigate an... Toon meer
Dokan has been an incredibly helpful tool, especially for people like me who don’t have a background in coding. It makes everything feel simple and approachable, even tasks that would normally re... Toon meer
Sehr hilfsbereites Personal Von Cardio über Fitnesslifestyle bis hin zu competitiven Powerlifting (Kraftdreikampf) kann alles trainiert werden - ich sag nur Eleikobank 💕 Man merkt, dass der Chef n... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Pioneer of Multivendor Marketplace Solution. Simplify your online marketplace operations with Dokan. Perfect for seamless management and effortless scaling, Dokan is the ultimate platform for your growth.
Contactgegevens
8 The Green STE R, 19901, Dover, Verenigde Staten
- support@dokan.co
- dokan.co
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Pre-sale chat interaction with support
Genelia, provided excellent support and was very knowledgeable related to the product. Though, i am not impressed or happy with Dokan as a plugin. It's very limited, no developer documentation no rich addon repository.
But support is amazing ! 5 stars for support and 4 star for Dokan.
Fast and efficient
Helena answered all my questions fast and she gave me all the information I needed.
Perfect Products and Support
Your money is worth for their products. Perfect support and they help me to solve my issues fast.
great to have such clear support
Le support est rapide et a su répondre…
Le support est rapide et a su répondre à mes innombrables questions dans la plus grande des clarté.
Thanks for asistancy of Burak
Thanks for asistancy of Burak, He help me to find right solution.
تجربة مفيدة
سرعة الاستجابة في الرد واخص الشكر الى السيد Burak على توجيهي والاجابة عن استفساراتي..
Great support from Burak in helping me making the right decision
I am about to embark on a journey to build a C2C site and it seemed to me that Dokan is pretty predominant as a platform offering the multi-vendor services. I need to use some complex shipping setup that wasn't available in the Free version of Dokan. Shipping are there in Standard and pro versions, but I wasn't getting a clear understanding of the differences between them. On chat support I spoke to Burak about it. He is proficient and knowledgeable and explained to me the options relevant to my specific situation. That helped clarify things for me. Additionally, I learnt that I could purchase Standard and try it for 14 days. In case I feel I am not getting what I want I could always easily upgrade. This is super valuable and probably the option that i would go for.
really helpful
really helpful, patient, and helped with my queries! would recommend
Excelente atendimento
Excelente atendimento, esclareceu todas a duvidas!
good help by Burak
Intelligent answers to important questions
I asked an important question and I received all the information I was looking for.
Great Multivendor system for…
Great Multivendor system for WordPress!!!
Dokan to be a fantastic solution for…
Dokan to be a fantastic solution for setting up an e-commerce platform. The features are robust yet easy to use, which has made managing my products and orders much simpler. The ability to track vendor performance and sales reports is particularly useful for making informed business decisions. Additionally, the integration of various payment gateways has made transactions smooth for both me as the seller and my customers.
Dokan's customer support has been excellent too they're always quick to respond and very helpful. Above all, I really appreciated Fayeakuzzaman's technical support, who helped me configure the Add New Staff option in my marketplace, and I'd like to thank him very much for his support.
Overall, I'm happy with the experience and would recommend it to anyone looking to start their own online marketplace with Dokan.
Burak was knowledgable and was able to…
Burak was knowledgable and was able to answer my questions quickly.
All round good experience!
Bells and Whistles
Dokan is a comprehensive marketplace plugin which provides great value and opportunity to anyone wishing to start a marketplace business. Clara was very helpful in dealing with my questions regarding Dokan features and capability. With so many available plugins and add-ons Dokan can provide your website with all the bells and whistles you need.
En phase de test de Dokan
En phase de test de Dokan, support très réactif via le chat en ligne :)
Merci
Great Pre-Sales Service
I was evaluating Dokan and the woocommerce auction plugin. Catherine spent a lot of time answering some fairly in depth questions and doing research on the product to give me accurate answers. She clarified that she understood my questions properly and was overall very helpful. I haven't decided to purchase yet, but was very impressed with the information and help Catherine gave me. Definitely makes me more comfortable with how they handle support.
Very helpful and prompt support!
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