Dokan Inc. Reviews 263

Dokan Pro is a great product. When I stumbled upon it in April I was very impressed. While I did experience issues with plugin conflicts, the guys who dealt with my support tickets were extremely helpful and resolved my issues. My advice to anyone trying the product, keep your installation as clean as possible use Storefront theme or Hello theme with Elementor and you should have few issues(holding thumbs). Thanks Dokan!

I am lifelong customer with Dokan (or at least I felt like that). Recently one of my friend inquired about Mutli-vendor module that I have for my business, and I was able to get relevant information from Customer service agent, Clara. Hope Dokan do well for their business as mine is benefit from their great support as always.

I've been using Dokan for my multivendor marketplace and I'm genuinely impressed with the quality of their support. Every time I had a question or needed help with configuration, their team responded quickly and thoroughly.

They don't just send generic replies—they really take the time to understand the issue and suggest clear, actionable solutions. Even for more technical questions, they guided me step by step until everything worked perfectly.

It's rare to find such attentive and professional support these days. Thanks to their help, I feel much more confident running my marketplace with Dokan.

I highly recommend Dokan to anyone looking to set up a multivendor store with excellent features and a support team that truly cares about your success!

Xiang Shi - Passionplants.fr

I’ve had a great experience with Dokan Cloud support. Every time I’ve reached out, the team has responded quickly and provided clear, effective solutions. They’re not only technically knowledgeable but also genuinely helpful and polite. It's reassuring to know that support like this backs the platform. Highly recommended for anyone running a multi-vendor marketplace!

The dokan team have been excellent help . Even before we purchased the license , they answered all our questions and allowed us to have ask unlimited questions and provided feedback to the best of their ability . I cannot recommend thé dokan team enough . Especially Yeasin what a great helping hand he is !

Both members have been really good with communicating and giving resources on our queries and response times are good

members are

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Dokan was so helpful and supportive, helped me decide which plan to buy.

Great support with great team!

La agente Clara fue muy clara y específica indicandome las respuesta concreta optimizando mi tiempo

I have just installed Dokan in my WordPress homepage. After this installation and activating the Plugin in my homepage, it was crashed directly by a wall-to-wall error message and I could not get into my home page. I then delete by browser cashe, then I came in again, but when I am activating several menus in my homepage show this errror message again. I dont now how what I have to do now. :-(

Absolutely appalling software and support. There are many many half-assed features but the worst is errors that lead to customers not being able to pay. Dokan support doesn't reply for more than two weeks and then the classic anwser "not our fault" is posted.

Absolute trash product and company. Avoid at all costs. Plenty of good marketplace alternatives exist in the WordPress space. Save yourself the time and money.

Also don't be fooled by the fake reviews on here. Just look, they are all the same, slightly variated, mostly made by people with only one review. It could not be any clearer and has Dokan written all over it: rock bottom quality.

Great communication and provided me with answers and/or solutions to my issues. Very satisfied.

Excellent support from Gausul. He implemented a fix for a complex issue. Dokan works very well for multivendor marketplaces. I recommend this plugin and the staff are excellent. Thank you Gausul.

非常感谢Helena 热情的解答，我问了很多，很多心中的疑问现在都非常明白了，很想购买dokan，只是目前还有一个功能需要升级，我会持续关注，谢谢

I had an incredibly smooth experience thanks to Ricard’s excellent support. He was fast, friendly, and extremely knowledgeable — exactly what you want when dealing with a new platform.

Super atencion de Richard, estaria bueno que se pueda brindar mas soporte por el chat en vivo, es ideal para resolver problemas.

Catherine was extreemly helpful. I have yet to use their services, but I can vouch that Catherine was extremely helpful with my queries!

I have good experience with their support team. especially Richard helped me a lot to understand my query from live chat. Thnks entire Dokan team.

Good support!

Super support from Richard, thank you so much for lovely support.