Dokan Inc. Reviews 

Very good pre-sales support and follow-up.
Thank you to Helena for her patience and professionalism!

almost everything great, but the vendors dashboard does not look the best, especially on mobile devices.

Helena was very helpful and answered all of my questions with good information. She was also very patient and kind even when I got a little frustrated. Thank you!

Nice customer service. Catherine was very helpful in guiding me through an email problem.

Helena provided excellent support. She was knowledgeable, fast, and resolved my questions immediately.

Me han ayudado en lo que necesitaba, gracias a Catherine, fue muy atenta y entendió todo lo que le pedía. mil gracias

Md Fayeakuzzaman was very clear that there was a conflict with Elementor Pro and Dokan Business Pro. This was good as we always hear about other plugin conflicts and disable all other plugins etc.After I supplied the necessary information to access my WP Backend the problem was resolved immediately. I was told this is a temporary fix by Dokan so hope there are no further updates thats gonna create the same problem.

After analyzing several multi-vendor solutions, the most complete one we found was definitely... Dokan Pro.

But the most important thing for us is the efficiency of their technical support department and the speed of response.

After creating a $399 membership per MONTH with Dokan Cloud and I realized, these guys are sending notifications to my vendors about dokan cloud updates. Trying to STEAL my vendors! If you have a company made to help you host a multi vendor platform, it's supposed to help you get vendors, but by sending MY VENDORS notifications about Dokan Cloud through their notification bell system, WHICH THE VENDORS DONT NEED TO KNOW ABOUT AT ALL! They are basically saying HEY COME WITH US DIRECTLY INSTEAD. Dont waste your time or money, go use Wordpress and make a WAYYY better website for 40$ A YEAR like I did! I even tried to talk to support, they wasted my time, they said they would do help me remove it, they lied, after 2 weeks they said sorry we cant do that, I think they wanted to wait for my subscription to renew to take more of my money before basically telling me no, we are still going to send your clients notifications that they can just use dokan cloud themselves!

Catherine has been very kind and has answered to my presale's questions fast and politely.

Reasonable response times. Thank you Richard for answer all my questions it was very helpful

Md Fayeakuzzaman Was very helpful and prompt in answering my questions. Support has been very good since I started using Dokan a couple months ago.

Message envoyé via le chat un dimanche à 7h, réponse de Clara rapide et clair. Merci pour votre support.

Resolved a critical issue on refund on a timely manner saving me trouble from a client. Very glad to receive timely and quality support.

Great support

Perfect support on Sunday too!
Thank you for the live chat possibility.
Regards
Wolfgang

Support by Clara.
Great Support and the best Multivendor Plugin

Très bon support réactif et complet assuré par Catherine.

I was on the verge of giving up and Catherine instantly calmed my nerves and solved my problem. With support like that, my confidence in Dokan is sky high. Thanks

Great experience with Dokan and the support helped me a lot.