The Dolls House Boutique Reviews 397

Solid construction with attractive finishes.
Took quite a while to put together. Instructions were easy to follow. Multiple windows make fun item for children but add to time in constructing.
Touch up paint included would have helped me because I chipped some of the roof paint included constructing.
I found forceful use of manual Philips head screwdriver more effective than electric drill.
The predrilled holes were well aligned.

Absolutely amazing customer service!

Our daughter loves her house but it didn't come with any internal stairs. They organised new stairs to come out right away! Product is super high quality and service is amazing. Highly Recommend!

I got in contact with Renee to see if I could get more information to get some replacement (lost) stairs for one of their lovely dollhouses. Renee was so responsive and kind. She went above and beyond in every way possible and made the experience amazing. Will absolutely be going back to Renee in the future.

Excellent customer service, updated me all the time and answered questions even though they were closed for the holidays.

Very helpful contacts re having items sent express in time for Christmas - they arrived last week so no stress with being Christmas ready ! Thankyou
Sandy

We are first-time users of TDHB and were pleasantly surprised by their quick service and response times during this busy Christmas period. Now that we have our doll's house, we look forward to buying lots of accessories.

Excellent! Excellent! Excellent! Fantastic customer service!

I love the little fashions. The package arrived from Australia very quickly. I will order more

Phenomenal customer service from Renee. We had a large package delivered to NZ and something was damaged in transit and Renee promptly sent out a replacement and even called to double check the piece required. So thrilled with our purchase! Thank you so much Renee!

Such a beautiful magical store, one of a kind. Renee was a pleasure to deal with, very friendly and professional. My experience shopping here was fabulous from start to finish. I chose local pickup which was smooth and easy! Our items were wrapped in pink tissue paper which I really appreciated so as not to disclose the gift/surprise to my daughter who was with me for collection. Will shop here again and again! Thank you!

5 stars for service, communication, efficiency and kindness. We needed an item to be shipped to New Zealand quickly and the friendly team could not have been more helpful. Thank you ever so much for making the experience so easy! We look forward to shopping with you again in the future.

Customer service was great - Thank you

I recently had the best customer experience shopping on line at The Dolls House Boutique. Renee was so helpful and was able to ship my order asap and got my gift earlier than we thought. I cannot thank her enough for making my day and I look forward to shopping there more often now that I have found them. I can highly recommend The Dolls House Boutique

I've placed a couple of orders now and am pleased with the range, prices and quick delivery of items. Notifications were sent quickly and I was able to pick up the order seamlessly. Great service.

If I could rate my experience higher than a 5 I most certainly would!
I needed a dollhouse shipped to New Zealand for my daughter’s birthday, and they were so helpful getting me a quote quickly for shipping.
Paying for the invoice was incredibly easy and the item arrive in less than a week!
Highly recommend, especially if you’re outside of Australia as well.

Excellent friendly and efficient customer service, really lovely quality dolls house and furniture. My granddaughter is over the moon with it!

Easy to use website. The doll was sent and received very quickly. Great products.

The service was amazing, it was so quick and helpful and the little doll was just gorgeous

Order despatched efficiently and received promptly. Effective, accurate communication on exactly where my parcel was from the beginning to end of the purchasing process. Parcel was well packed and revealed a great, quality product.