Really nasty company. Left a 90 year old lady with a leaking roof for over 2 years without fixing. Constant phone calls and always being pushed away and told they’ll fix it next week and then the next... Toon meer
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Lees wat reviewers zeggen
Earlier this year 'DSNL', this trustworthy company fitted full double glazing and a beautiful New 'High Security' contemporary door!! We, the family and our neighbours applauded the job done ~ Hugel... Toon meer
I cancelled my contract. They acknowledged the cancellation but a month later I still await the return of my deposit. After posting the above I was contacted a number of times by the company. I unde... Toon meer
Bedrijf heeft geantwoord
Had my windows done with this company from start to finish they were very polite, the man who came to fit my windows cleaned up after his self, the communication was spot on and my new windows are ve... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Glaszetter
- Serre-leverancier en -installateur
- Deurenleverancier
- Dubbelglaszetter
- PVC-ramen leverancier
- Vensterinstallateur
Geschreven door het bedrijf
Whether you are looking for replacement sealed units, windows or a brand-new door for your home. we supply and fit top-quality double glazed windows & doors at your home. We work to the highest standards, at competitive prices, and with a friendly and professional attitude. This has led to us building an enviable reputation and receiving a lot of work from word of mouth and recommendations. We are proud to be a CERTASS approved installer (No: 19-1351) and for the customer's piece of mind we provide an insurance backed 10 year guarantee (HiP Insurance) which not only covers your deposit but also covers the workmanship and product. We would love to help improve your property, so give us a call today for a free quote!
Contactgegevens
Belmont Business Centre, 7 Burnett Street, BD1 5BJ, Bradford, Verenigd Koninkrijk
- 01274 905441
- info@domesticsolutionsnorthernltd.co.uk
- domesticsolutionsnorthernltd.co.uk
2,9
Gemiddeld
36 reviews
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Robbing an elderly lady
One of your salespeople rang my elderly mum who has dementia. That person came out and said she needed two new windows. You have taken £414 as a deposit. I am appalled by this. What sort of salespeople are you employing. I will be taking this further with a complaint to trading standards and legal action against your organisation.
3 juli 2024
Review zonder uitnodiging
Antwoord van DSNL
First and foremost, this review was posted without first discussing the matter with us.
During the visit, Mrs. Lord and her daughter were present for the entire meeting. Mrs. Lord expressed her desire to replace her current windows with fire escape windows due to safety concerns. When Mrs. Lord decided to proceed with the order, her daughter also agreed. Our sales representative inquired if she wanted to consult her son before finalising the decision, to which she responded, "It's my money, and I can make the decision without consulting him."
We have stringent procedures in place to prevent signing up vulnerable individuals. Additionally, the deposit we collect is protected by an insurance-backed guarantee, and we are CERTASS certified members, a government-authorised trade body.
Customers have the right to cancel their orders within 14 days, as clearly stated on the back of our contract.
The order has since been cancelled and the deposit refunded. This complaint appears to be a classic case of acting first and asking questions later.
I have been waiting months for…
I have been waiting months for replacement of a cracked window and related work. The initial service was fine but DSNL have been very slow to respond and the fitter “is never in my area”
I’ve just had another appointment called off because he is busy elsewhere
10 augustus 2023
Review zonder uitnodiging
Antwoord van DSNL
We have made numerous appointments with Mr Spinks to replace the glass unit in his window however when we get there he doesn't seem to be in. The amount of times the job has been aborted due to Mr Spink's busy schedule has been challenging for our Company. I do not feel it's fair to give us 1 star considering the many attempts we made to put this job right.
We are very delighted with the work…
We are very delighted with the work completed at our property,from start to finish it was a excellent service.
I would highly recommend to family and friends
Excellent service excellent quality
8 juni 2023
Review zonder uitnodiging
Antwoord van DSNL
Dear Sarah:
Thank you for taking the time to share your wonderful feedback! We’re absolutely delighted to hear that you’re so pleased with the work carried out at your property and that you found our service excellent from start to finish.
Providing high-quality workmanship and exceptional service is always our priority, so it’s fantastic to know we met your expectations. Your recommendation to family and friends means the world to us, and we truly appreciate your kind words and support.
If there’s anything we can assist you with in the future, please don’t hesitate to get in touch. Thank you once again for choosing us!
Regards,
DSNL
Brilliant company
Brilliant company, replaced 2 doors and 6 windows, polite and professional. Would definitely use again and recommend.
20 april 2023
Review zonder uitnodiging
Antwoord van DSNL
Dear Doreen:
Thank you for your brilliant feedback! We’re so pleased to hear that you’re happy with your new doors and windows, and that you found our team to be polite and professional throughout the process.
It’s always rewarding to know that our work has met your expectations, and your kind words mean a great deal to us. We’re especially grateful for your recommendation and look forward to the opportunity to assist you again in the future.
If there’s anything else we can help with, please don’t hesitate to get in touch. Thank you once again for choosing us!
Best Regards,
DSNL
Hi my son recommended this company to…
Hi my son recommended this company to me they was vey good
20 april 2023
Review zonder uitnodiging
Antwoord van DSNL
Thank you for your positive review!
Excellent service from start to finish
Excellent service from start to finish, from the quote to the fitting and completion of the work. All staff were polite, pleasant and knowledgeable. The fitters were hard working and ensured they explained everything to us and tidied everything away when finished. I would not hesitate to recommend DSNL
14 april 2023
Review zonder uitnodiging
Antwoord van DSNL
Dear Joan,
Thank you so much for your kind words and fantastic feedback! We’re delighted to hear that you had an excellent experience with us from start to finish.
It’s wonderful to know that our team, from the office staff to the fitters, provided a polite, pleasant, and knowledgeable service. We’re especially pleased that the fitters took the time to explain everything clearly and left your home tidy after completing the work.
Your recommendation means the world to us, and we truly appreciate your support. If there’s ever anything else we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
DSNL
Fantastic company!!!
Fantastic company!!!! From start to finish Dsnl have been amazing. I wanted full replacements and Chris the salesman recommended me to just have the glass changed because my frames was in good condition there cleaned all the frames once there replaced the glass and also put me new fascia’s and guttering at a brilliant price.
3 mei 2023
Review zonder uitnodiging
Antwoord van DSNL
Dear Donald,
Thank you so much for your fantastic review! We’re thrilled to hear about your positive experience with DSNL and that you found our service amazing from start to finish.
It’s great to know that Chris provided honest and helpful advice, recommending what was best for your home by replacing the glass while keeping your existing frames. We’re also delighted that you’re happy with the cleaned frames, new fascias, and guttering, all at a price you were pleased with.
Your kind words mean a lot to us, and it’s always our aim to deliver exceptional quality and value. If there’s anything more we can assist with in the future, please don’t hesitate to get in touch.
Best Regards,
DSNL
A Job Well Done 🏆Earlier this year 'DSNL'
Earlier this year 'DSNL', this trustworthy company fitted full double glazing and a beautiful New 'High Security' contemporary door!! We, the family and our neighbours applauded the job done ~ Hugely impressed at level of professionalism ~ especially when The Owner/MD came personally to inspect the work.
Thanks to the whole team !!
I'm happy to endorse DSNL 👏
20 januari 2023
Review zonder uitnodiging
Had my windows done recently with this…
Had my windows done recently with this company, very professional and friendly. They were quick and efficient and also removed the old materials keeping things clean and tidy, I definitely recommend and would use again.
14 april 2023
Review zonder uitnodiging
Our new front door is amazing and Dean…
Our new front door is amazing and Dean and Martin were fantastic!
Arriving punctually, the fitters were fast, friendly and efficient, leaving no mess. We couldn't have asked for better service throughout the whole experience. From initial contact over the phone, to a home visit for quoting, right up until installation, DSNL have been brilliant.
5 april 2023
Review zonder uitnodiging
The representative Jo-Ann was very…
The representative Jo-Ann was very helpful,friendly and discussed the various options available to us, also checked the sizes of the windows we required replacing then gave us the estimated price,which we felt was very reasonable.This is the second window replacements we have had from DSNL and the workmanship,efficiency was just as good as the first windows fitting.The overall effect of new double glazed windows are excellent and we feel that overall it will improve our heating efficiency in the long term.Also a thank you to the workmen who fitted the windows as they did a sterling job.
20 april 2023
Review zonder uitnodiging
Double glazing fitted.…
Double glazed windows fitted.Work carried out in a very efficient manner and I am very happy with the way the windows make the rooms fitted seem cosier and quieter.
30 maart 2023
Review zonder uitnodiging
Top marks for quality and efficiency.
I have just had all my 40 glass window units upgraded to Pilkington “EnergiKare” glass. Some were double glazed, some triple glazed and leaded.
I found DSNL to be friendly and efficient and the price was competitive to other companies. The salesman was helpful in advising us the best designs etc. and the fitter was quick and professional. He took all the old glass away and cleaned up any debris. We have been so impressed with this company that we have now ordered a new front door. I would not hesitate to recommend DSNL in the future.
6 februari 2023
Review zonder uitnodiging
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