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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought the "My Little Pothead" pj set and I absolutely love it... I love the silky smooth material, the design is adorable and how quickly I received my purchase. I would definitely purchase from t... Toon meer

Beoordeeld met 4 van de 5 sterren

The web site is very easy to navigate, beautiful full color photos and all. Dop3merch employees send out hilarious email to you like you are hitting the bong and need specific instructions to get your... Toon meer

Beoordeeld met 5 van de 5 sterren

First off,customer service is excellent. Sent an email and got a response within the same day. Nothing at all wrong with anything I purchased .I was anxious to receive my order and it took a bit long... Toon meer

Beoordeeld met 5 van de 5 sterren

Great looking products. Fantastic communication. Bought for son and DIL for Christmas. Could not wait. Material is lovely, size very accurate, colors bright and happy. Scooby for son and Hocus Po... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

At Dop3Merch, we embrace the vibrant spirit of the 420 community through unique, high-quality apparel and lifestyle products. Our brand is dedicated to creating stylish, comfortable, and meaningful merchandise that resonates with cannabis enthusiasts and advocates alike.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

151 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

I got the pj's set and a hoodie they…

I got the pj's set and a hoodie they were made great and got them in a timely manner. It was a Christmas gift and unlike a few things I order online I got these just in time to make a friend very happy.

20 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I really love the merch

I really love the merch. I bought a couple sets of t shirts and bottoms and hoodies. I will order more. They are good quality and comfortable. I have been wearing them every day

25 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love the item received

Love the item received. It was a gift for someone and they loved it too. Fit was good and nice quality. The company communicated about my purchase and sent email with tracking updates. Very good communication from the company. Thank you so much for the great products.

31 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I bought 2 sets for Christmas

I bought 2 sets for Christmas. Ordered them early so I would get them for Christmas. Then they where 2 small and wanted my money back. For the price the material is crappy. Pants leg bottom made tight so you have trouble get them on to start with. They will not give my money back or even offered to exchange them. Please be aware of this company. Every other store gives you more then a month to return bc of Christmas. And to return them. They have to be unopened. Now what kind of scrap is that. So pass them by.

31 december 2024
Review zonder uitnodiging
Logo Dop3Merch

Antwoord van Dop3Merch

Thank you for sharing your feedback. We value your input and would like to clarify a few points regarding your concerns:

Return and Exchange Policy:
We offer returns and exchanges for all orders within 30 days of receipt, as clearly stated in our policy. Unfortunately, your package was delivered over three months ago, and we did not receive any communication from you during that time regarding issues with your order. The 30-day window exists to ensure fairness for both our customers and our business operations. If customers wore or used items for months and then requested refunds, it would compromise the sustainability of our small business.

Alternative Solutions Offered:
To support you despite the circumstances, we offered a "buy one, get one" deal as a goodwill gesture, but it seems this was declined. We regret that we couldn’t find a solution that worked for you.

Sizing:
We understand how important sizing is, which is why we carefully advise customers to review the size chart and consider sizing up if needed. Each customer's body type can vary, and while many find our products true to size, it may not be the same for everyone.

We strive to provide quality service and solutions, and we’re sorry that we couldn’t meet your expectations in this instance. If there’s anything else we can assist with, please don’t hesitate to let us know.

Beoordeeld met 5 van de 5 sterren

I got this for my husband for Christmas…

I got this for my husband for Christmas and he absolutely loves it. It’s comfortable warm and he loves the graphics I chose… can’t wait for the oldest (35) child to open his gifts from here too.

25 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended

Ordered a couple shirts and we LOVE them. The quality of the material was remarkable. The vibrant colors added to the appeal. I will be ordering again. Highly recommended.

27 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

They gladly fixed my mistake!

Bought a shirt for my oldest daughter and a tumbler! She loves them. I made a mistake on size when ordering and when I contacted them they gladly updated with the new information. It delayed shipping a bit but still arrived in time for Christmas! I am sure I'll be ordering again from them!

12 december 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Love my new pj's!

Although it took a while to get to me, it was worth the wait. Super soft, good quality, really comfortable, sized accurately, and most important, love the design (Sloth). Have gotten a bunch of compliments from friends. The free tumbler and sweatshirt are icing on the cake! Communication via email was good too. Go ahead and order!

27 december 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I ordered a pj set for my brother in…

I ordered a pj set for my brother in law on 12/5. I was happy because I knew that it was the perfect gift for him. On 12/11 I received an email from Dop3 customer service, in an unwanted funny attempt, that I wasn't going to receive my order by Christmas because shipping was slow. I suggested that I was going to have to cancel my order but agreed to wait a little longer. Low and behold they arrived on 12/20/24. Customer service did take care of me and everything turned out great. But I does make me hesitate to order from them again.

11 december 2024
Review zonder uitnodiging
Logo Dop3Merch

Antwoord van Dop3Merch

Thank you for reaching out and sharing your experience with us. We deeply appreciate your understanding and patience during this busy holiday season.

To clarify, the email sent on December 11th was part of a broader update to keep all of our customers informed about potential delays due to the high volume of holiday shipping. However, we did our best to upgrade shipping for affected orders to ensure they arrived as quickly as possible.

Under normal circumstances, our shipping timeframe is 15–20 business days. Despite the holiday rush, your order arrived within 15 business days—a reflection of our team's efforts to deliver your gift in time. We're so glad to hear that everything worked out and that your brother-in-law received the perfect gift.

We understand that the initial uncertainty may have caused some hesitation, and we genuinely value your trust in us. Your feedback motivates us to improve our communication and service further.

Thank you again for your support, and we hope to have the opportunity to serve you in the future.

Beoordeeld met 5 van de 5 sterren

Great products AND customer service

I ordered items for Christmas gifts and paid via PayPal. I recently moved and hadn’t updated my shipping address on PayPal and my order was going to ship to my old address. I emailed customer service and they updated the address for me. My items arrived on time and the recipients were beyond happy with their items. The quality is great and fit perfectly. Would definitely order again.

25 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Scooby Doobie Xmas!!

Absolutely LOVED the Scooby Doo ‘puff, puff, pass’ pajamas purchased for my wife for Christmas!! Quality was better than expected and service was impeccable!!

26 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect gift for my husband

I was so happy with the pajamas, hoodie and tumbler. My husband's face on Christmas morning was priceless. I ordered in November and received it before Christmas. The quality was excellent and I would recommend & order from them again.

17 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

LOVE!!

OMG, LOVE! Great and constant communication! The quality is awesome! Arrived earlier than expected! Extremely happy!!!

23 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great gift

I bought the pajamas & hoodie set & a cup as a gift for my son about a month ago & just gave them to him today! He loves them! So glad I found this website!

24 december 2024
Review zonder uitnodiging

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