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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Early morning leaflet drops have woken us all up on several occasions now. Not only do you make a huge racket jamming things I don’t want and don’t ask for through my letter box but you do it at antis... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dor-2-Dor have really boosted customer enquiries to my business since I launched my first leaflet campaign with them in July. The awareness raising in our target area has been amazing and thanks to th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I work for dor-2-dor and it is the best thing I could have done. Vanessa looks after her employees so well and the routes are easy to follow. Really enjoy doing the work and the financial benefit is h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

David at Dor 2 Dor Glasgow is knowledgeable, helpful and delivers on time. I recommend him to everyone and anyone who is looking to build their client base and expand their reach. His expert guidance... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Circulaire distributiedienst
  2. Reclamebureau
  3. Direct mail reclamebureau
  4. Communicatieadviesbureau

Geschreven door het bedrijf

DOR-2-DOR offers you a genuine and reliable Leaflet Distribution service. We also supply a full range of printing products as well as a top-quality design service to meet all your needs.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

249 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(249)

26 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Lynn and Vanessa are always helpful

Lynn and Vanessa are always helpful, and work with us to get our magazines delivered on time.

11 april 2025
Review zonder uitnodiging
Logo DOR-2-DOR

Antwoord van DOR-2-DOR

Many thanks Wendy for your 5-Star review, at the Harpenden HQ where we created the franchise business model we are always pleased to hear that our fully GPS tracked leaflet distribution system is working well is producing the best possible results. Jeff, DOR-2-DOR HQ, now based in Wheathampstead.

Beoordeeld met 1 van de 5 sterren

Unreliable and Unresponsive

I used the Stourbridge branch for a leaflet drop and received no tracking information or confirmation that the delivery took place. I followed up by email a few days later to request additional deliveries, but never received a response. I have tried calling but the phone is either turned off or goes unanswered. Poor communication and disappointing service overall.

13 april 2025
Review zonder uitnodiging
Logo DOR-2-DOR

Antwoord van DOR-2-DOR

Dear Charlotte, that certainly doesn't sound like the five-star experience we aim to provide! We are so sorry to hear about the lack of tracking information and the difficulty you've had getting in touch with our Stourbridge branch regarding your leaflet drop. This is not the level of service we want for our customers, and we understand your disappointment.

We are currently in communication with Richard Rowlands our franchisee at the Stourbridge office and we are endeavouring to ensure that your issue is resolved to your satisfaction. Vanessa DOR-2-DOR HQ

Beoordeeld met 5 van de 5 sterren

Reliable and trustworthy Service

I have been working with DOR-2-DOR Basildon for over 5 years now and I find them very reliable and trustworthy. George in particular takes time to discuss a plan for distribution and provides regular weekly reports. I would recommend the use of the service as we continue to use them. Thanks for you support.

24 maart 2025
Review zonder uitnodiging
Logo DOR-2-DOR

Antwoord van DOR-2-DOR

Hi Yemi, Many thanks for your 5 star review. We look forward to working with you again.

Beoordeeld met 3 van de 5 sterren

Okay in the end

I hired Dor-2-Dor (Basildon & Southend) for a leaflet distribution service (5,000 leaflets) in August 2024, paying £360 in advance. Over five months later, the service remains incomplete, and the company has ignored my formal complaints.

🚨 Major Issues:

Only 3,750 leaflets were confirmed as delivered.
750 leaflets have been "pending with staff" since September 2024, with no explanation.
500 leaflets are completely unaccounted for, and they refuse to provide proof of delivery (despite advertising GPS tracking).
They stopped responding after acknowledging my complaint in January 2025.
Despite multiple emails requesting updates and proof of service, they have failed to resolve the issue. I have since had to report them to Trading Standards and attempt a chargeback through my bank.

❌ Avoid this company if you want reliable leaflet distribution! Their failure to fulfil their contract, lack of transparency, and refusal to engage with complaints suggest they are not operating in good faith.

✅ Update:
Since my original review, Dor-2-Dor has been back in touch and offered to print and distribute 3,000 leaflets free of charge to make up for the previous issues. I’ve now received returned leaflets, which indicates this round of distribution has been completed.

6 augustus 2024
Review zonder uitnodiging
Logo DOR-2-DOR

Antwoord van DOR-2-DOR

Dear Sam, we are sorry to hear about your experience we are investigating this with our Basildon & Southend franchisee and the office there will be in touch with you shortly.

Beoordeeld met 5 van de 5 sterren

Friendly & Efficient

We have worked with Dor-to-Dor for over a year now and we find them friendly and efficient. Our leaflets go out on time and this has help raise our profile locally.

21 februari 2025
Review zonder uitnodiging
Logo DOR-2-DOR

Antwoord van DOR-2-DOR

Many thanks for your 5 star review, we look forward to continuing to supply you our 5 star service.

Beoordeeld met 5 van de 5 sterren

Get out and exercise

It is a great way of getting out and exercising and also getting paid for doing it. Usually you can miss the bad weather as you have the whole week to complete the routes.
Very helpful people in the office as some of the routes can be confusing.

If you want to be paid to exercise then this is a great option.

4 februari 2025
Review zonder uitnodiging
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Antwoord van DOR-2-DOR

Many thanks, Peter it's great to have you as one of our valued and loyal Post-People™

Beoordeeld met 5 van de 5 sterren

Great service

Rothamsted Enterprises use Dor2Dor regularly for our leaflet drops in the Harpenden area. They are efficient, giving regular updates, and the phones start ringing when the leaflet drops happen!

4 februari 2025
Review zonder uitnodiging
Logo DOR-2-DOR

Antwoord van DOR-2-DOR

Many thanks Jude, your 5 Star review and comments are much appreciated.

Beoordeeld met 5 van de 5 sterren

The friendly team that has health benefits

The friendly area manager who contacts you for dropping off your leaflets for your rounds that week and is always contactable if you run into problems or just need some advice.

The fact that since joining I have never been healthier and lost two stone as a result.

27 januari 2025
Review zonder uitnodiging
Logo DOR-2-DOR

Antwoord van DOR-2-DOR

Many thanks, George it's great to have you as one of our valued and loyal Post-People™

Beoordeeld met 5 van de 5 sterren

Dor-2-Dor a win-win situation

Dor-2-Dor keep me accountable with my fitness goals, without actually coaching me in any way.
I love the arrangement of getting my exercise by delivering leaflets 3 or 4 times a week, which now affords me the ability to get a cleaner to clean my house nicely every other week. My leafleting "exercise job" pays for that, and so for me it's a complete win-win. Exercise and a clean home. What's not to love about that?
Apart from which, Vanessa and the team are super nice reliable people, and I'm thankful I am able to do this in the evenings, alongside my other commitments.

27 januari 2025
Review zonder uitnodiging
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Antwoord van DOR-2-DOR

Many thanks Sharon, your 5 Star review and comments are much appreciated. It's great working with you.

Beoordeeld met 5 van de 5 sterren

Great service and helpful staff

Great service and helpful staff. I’m intending to work with the company again.

22 januari 2025
Review zonder uitnodiging
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Antwoord van DOR-2-DOR

Many thanks Ethan, your 5 Star review and comments are much appreciated. It's great working with you.

Beoordeeld met 5 van de 5 sterren

Very professional delivery of leaflets

Very professional delivery of leaflets. Got many clients after the delivery. Highly recommended.

19 december 2024
Review zonder uitnodiging
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Antwoord van DOR-2-DOR

Many thanks, Sabrina, your 5 Star review and comments are much appreciated. It's a pleasure to produce excellent results for you.

Beoordeeld met 5 van de 5 sterren

Reliable and realistic pricing

Reliable and realistic pricing. Feedback based on a number of customer enquiries from across the leaflet campaign area.

14 januari 2025
Review zonder uitnodiging
Logo DOR-2-DOR

Antwoord van DOR-2-DOR

Many thanks, Stephen, your comments are appreciated.

Beoordeeld met 1 van de 5 sterren

Way short of minimum wage for distributors

So I finally found out who is responsible for posting a huge pile of leaflets through my door. Today, it included an interesting leaflet ... Get Paid to Keep Fit .... Part Time Post People WANTED in your area. "Get paid to keep fit", Work part-time (min. 6 hours per week), Suitable for retired and semi retired, car owners preferred but not essential. And a quote from one of the post people: "I deliver one round a week and get £180 per month".
It doesn't take long to work out that working the minimum 6 hours a week, the pay works out at £7.50 for a 4 week month ... considerable less for one that stretches to 5 weeks. The current minimum wage is £11.44 which will increase to £12.21 in April. Hopefully, the 'car owners preferred' post people have been given a petrol allowance!

14 januari 2025
Review zonder uitnodiging
Logo DOR-2-DOR

Antwoord van DOR-2-DOR

Thank you for your feedback and for raising these important points. We appreciate your perspective and the opportunity to clarify our practices.

Firstly, I'm pleased to share that our rates have increased substantially since that leaflet was printed. We value our Post People tremendously and are committed to fair compensation. In addition to the improved rates, we also provide a vehicle allowance to those who use their cars for deliveries.

Regarding the volume of leaflets, we understand your concern. Across our UK-wide franchise network, we average just 3.8 leaflets per letterbox – far less than what you experienced. We're actively working with our franchisees to ensure they adhere to responsible delivery practices and minimise any inconvenience to residents.

You're absolutely right about the environmental impact of digital communication. While paper is recyclable, the energy consumption and resource depletion associated with digital technologies pose a significant threat to our planet. We believe that printed materials, when used responsibly, still have a valuable role to play in communication, particularly for local businesses and organisations.

We appreciate your feedback and are committed to continuous improvement. We're actively working to enhance our pay rates, minimise leaflet volume, and promote sustainable practices across our network.

Thank you again for your review.

Beoordeeld met 1 van de 5 sterren

Stop leaving your trash in my post box

Stop leaving your trash in my post box. Fly-tipping (or dumping of waste) is a crime.

11 juli 2024
Review zonder uitnodiging
Logo DOR-2-DOR

Antwoord van DOR-2-DOR

Hi Steve, We supply a high quality GPS tracked leaflet distribution service for our many thousands of clients across the UK through our network of Dor2Dor franchisees. The fact that we have delivered to you simply proves we are doing a good job for our clients

Beoordeeld met 5 van de 5 sterren

My experience with DOR-2-DOR has been excellent!

My experience with DOR-2-DOR has been great. Communication is always clear and the team is always available to answer questions.

We worked primarily with Michael, he provided us guidance interm of numbers and he worked with our budgets to make distribution possible.

Great company, great team and great service. Would 100% recommend.

11 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. They did a great job on the leaflet design, and the distribution was really well run. Not only was I invited to inspect it, but received regular updates including video on progress. Will definitely recommend and use again.

5 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast and efficient.

Fast and efficient.
Great quality.
Fast response times.

What you need from a business.
Thank you for A5 leaflets
Pharmacy Owner.

5 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Delivering trash through your door unwelcomed.

This company dumps so many leaflets through my door and still has the cheek to include their own promotional material alongside it boasting about their trust pilot score.

Over the last few days i’ve received over 30 pieces of pure junk mail and each delivery has included this brands material.

Naturally it all goes straight in the bin.

3 januari 2024
Logo DOR-2-DOR

Antwoord van DOR-2-DOR

Hi Ricky

If you email me your address: customerservices@dor2dor.com
We will happily take off your address and stop delivering to you.

At DOR-2-DOR, we do, of course, respect your right not to have unaddressed material through your letterbox. However, notices can sometimes be missed by ours or any delivery company, so we apologise for any inconvenience this has caused you. If you can give us your full address we can easily add you to our don't deliver list so you are never troubled by DOR-2-DOR again.

May we please take this opportunity to give you some vital information about what we do and our industry.

The European Union and the UK government want to see paper going into landfill reduced, and recycling increased and are keen for effective systems to be put in place to reduce the number of unwanted leaflets inserted in magazines sold at your local newsagents and leaflets and other material that's posted through your letterbox reduced and minimised.

With door drops, the main logistical problem is making sure our Post Person doesn't put the leaflet through the letterbox of the homes that don't want it. This may seem a simple problem to overcome; however, in practice, there are issues. We give our Post People a map of the delivery area showing streets for the drop area, and the deliverer happily goes on their round. The delivery process is entirely mechanical and automatic, and they sometimes have headphones on. If there is a notice by the letterbox, our Post Person may miss it and push the unwanted leaflet through the letterbox.

We use the recommended method from the Data & Marketing Association, which is to give the deliverer a list of addresses not to deliverer to, and we mark it on the map that they are following. This works well, but sometimes if the Post Person loses concentration for one reason or another, unwanted letterboxes can still get posted.

Now I guess you might say, well, why does junk mail have to exist at all? Why can't we ban it? The truth is it works, and over 90% of the population don't really mind getting the latest Pizza menu from their local restaurant or a special offer from a fitness club, or a message from a garden maintenance man plying his trade. The fact is that it works, and it especially works for local businesses.

It's a relatively low cost, so it is helping the local business community and creates jobs. More people working means more taxes collected, resulting in better hospitals and schools, infrastructure and social services etc. In fact, the DMA statistics show that the direct marketing industry injects over £45 billion annually into the national economy, and that's a lot of schools and hospitals etc. So it's a little bit of junk mail that perhaps you don't want can do a lot of good for many people.

Finally, some facts regarding paper and trees. Two Sides the print industry voice tells us that 94.4% of the paper we use comes from European forests and that these forests are growing by an area the size of Greece every year, that's 1.5 million football fields or four times the area of greater London and paper can easily be recycled. More trees for paper means less CO2, so it's positively affecting the environment.

More importantly, the environmental impact of electronic communication cannot be ignored. - The ICT industry accounts for approximately 2% of global emissions. Annually Global Cloud computing demands twice as much electricity as the entire United Kingdom. 9 million tonnes of e-waste from goods such as mobile phones, laptops and tablets is generated.

Print and paper can be a sustainable way to communicate; many consumers still value it, including the younger generations.

We apologies for any inconvenience you have experienced.

Best
Jeff Frankling
Founder & CEO
DOR-2-DOR

Beoordeeld met 5 van de 5 sterren

Outstanding service

Where do I begin?

Dor-2-Dor is located in UK, I wanted flyer distribution service all the way from Mongolia. It was 100% online dealing, there was trust issue with me at first. But These guys (West London Branch) did everything i asked from and overcame my expectation. Since I wasn't in UK, they made sure to send me proof every time they did the distribution. These guys did our printing and distribution, whatever we needed they provided it.

Manager (Pape) who handled our case was excellent, did his job at fullest, and distribution manager (Jimmy Peace) was so professional during 7 days of the service. These guys made everything super easy.

1 november 2023
Review zonder uitnodiging

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