Buying our pup was lovely experience from start to finish. I made a inquiry on the website, got a phonecall from William, received some photos of 4 Zuchons, placed a deposit, and made an appointm... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Do not buy a puppy from here, it is a puppy farm. We bought a cavapoochon puppy from here a couple of years ago, he was the sweetest little soul. As a couple of days went by we started to notice he... Toon meer
Bedrijf heeft geantwoord
We bought our beautiful Maltipoo pup from Douglas Hall and we can’t recommend them enough. We went up on the ‘let’s just look 👀’ and walked away with a beautiful pup 🤣 There was no pressu... Toon meer
We recently bought our puppy at Doughlas Hall Kennels it was a fantastic experience from start to finish. The staff were warm, knowledgeable, and clearly passionate about animals. The faci... Toon meer
Bedrijfsgegevens
Contactgegevens
Douglas Hall Cottage, Spenbrook Road, BB12 9JG, Burnley, Verenigd Koninkrijk
- 07779 956076
- douglashallkennels@hotmail.co.uk
- douglashallkennels.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Our new family member, Kneesaa
Buying our pup was lovely experience from start to finish. I made a inquiry on the website, got a phonecall from William, received some photos of 4 Zuchons, placed a deposit, and made an appointment.
On arrival, we were shown around by John(William's dad). We asked lots of questions, which John was more than happy to answer. John presented up with our pup, we sat and chatted with John whilst we let Kneesaa get to know us. All in all a nice relaxed way to meet our new family member. We have had several follow up calls, to check on how Kneesaa was settling in.
Thank you,
John, Jaki and Kieran. 🐶
We bought our beautiful Maltipoo pup…
We bought our beautiful Maltipoo pup from Douglas Hall and we can’t recommend them enough.
We went up on the ‘let’s just look 👀’ and walked away with a beautiful pup 🤣
There was no pressure to buy you can just go look and play with the pups .
All the pups are happy and healthy and in beautiful enclosures . We were given all the information on parents backgrounds ,insurance and general pup info. We got to learn what a typical day looks like for the pups and we lived the fact that every morning they are all the different breeds are let out to play together! This really shows as our pup is so friendly to all dogs of different breed and size ! We were also worried about pups being over handled given that you can just go visit but there are hygiene stations and staff about to monitor . We do feel like this was a positive in the end as our little guy loves people (to the point he is fuming if they don’t say hello). He really does a perfect temperament .
We had our health check after purchasing him and all came back perfect . He has regular check at our vets and they have described him as the perfect puppy !
all in all we would highly recommend Douglas hall 🥰 if my partner would let me I’d be back again too for another perfect pup !
All was set out well at Douglas hall…
All was set out well at Douglas hall kennels. Lovely people very helpful with good aftercare advice as well. Rang to check on our pup .We were very happy to buy a puppy from here .
PUPPY FARM, AVOID AT ALL COSTS
Do not buy a puppy from here, it is a puppy farm. We bought a cavapoochon puppy from here a couple of years ago, he was the sweetest little soul. As a couple of days went by we started to notice he had wet ears every morning and at first we thought his ears was dipping in his water bowl. How wrong we was. The poor boy at just 12 weeks old was having seizures throughout the night, vommiting, pooing blood etc
Turns out he had a liver shunt, kidney failure and you name it he had it. Unfortunately we had to have him put to sleep as he wasn’t going to survive. The poor boy didn’t get a chance at life because this horrendous puppy farm are selling dodgy puppies that are imported!
The dogs you see running round are NOT any of the puppies parents.
Do not buy from this place they are cruel !

Antwoord van Douglas Hall Kennels

Antwoord van Douglas Hall Kennels
Our family have had 3 dogs from Douglas…
Our family have had 3 dogs from Douglas kennels . Latest just a few weeks ago . Very good all round service . Julie howgate
Don’t fund this hellhole
If I could rescue every single poor little baby from this place I would. I cannot wait until Lucy’s Law is implemented in NI and this place finally gets a taste of their own medicine.
I implore you to watch the Channel 4 Documentary on YouTube, help bring justice to Arthur, who wouldn’t even be 2 years old today, and all the other little babies who sadly were taken too soon (the other 1 star reviews on here tell you all you need to know).
The 5 star reviews look great sure, and the location in Pendle even looks nice, but not every dog will have long term suffering, and I can guarantee they spent their early days away from their mum, shipped off from Ireland, scared, alone and with no love and cuddles that every baby deserves.
Boycott, boycott, boycott. How they sleep at night whilst others have to hold their whole world dying in their arms makes me feel sick.
Lovely, caring family business!
We visited Douglas Hall Kennels on a couple of occasions prior to committing to picking up our newest addition to the family. It was very clean, the staff were very professional and helpful and most importantly it was very clear that all the pups were very well looked after and cared for.
For Walter
If I could give 0, I would..
In April 2022, I visited Douglas Hall Kennels as I had done so before to see some VERY cute puppies. I didn’t go with the intention of purchasing, just to cuddle a few puppies to pass time on a lovely Sunday. However, I saw some beautiful Morkies and as soon as I picked the little guy up. I was hooked, he was so fluffy and tiny and was shaking. My husband looked at me and said “do you want him?” I couldn’t say no. We asked if we could take him and filled out all of the relevant paperwork. I hadn’t read any reviews, done any research into DHK and to be honest, I wouldn’t change my time with Walter. He was cheeky, spicy loving and VERY vocal. A perfect mix of the chaos I wanted in my life. He was SO beautiful. I started to notice around 1 year old he was a little “picky” with his food. I put this down to the Yorkie side of him as I know they can be fussy. He would sometimes go a day without his food which again was odd but not enough to make me worry as then he would start eating normally again. Every now and then he would vomit, I’d have him health checked and everything seemed fine. A month after his 3rd birthday, Walter vomited again, this time there was a tiny TINY speck of blood in it. Even though it was a Friday evening he was my priority so we took him to out of hours. They blood tested him and immediately told us there was something wrong with his kidney readings. They offered to keep him over night, I took him home as otherwise he seemed well with the idea I would take him to his own vets the morning after. He vomited again so in the night so I got too worried an sent him back to out of hours where thy kept him over the weekend to give him fluids and check if his kidney readings would come down. They gave him an ultrasound scan which showed one of his kidneys were 1cm smaller than the other and they were full of scars. This was devastating and I started to worry I may have dropped the ball and he had eaten something he shouldn’t have. At this point he had been off his food for a while, so it was unlikely that he had, still I worried. This in all cost us around £2k. I collected him the Sunday evening to then take him to our vets on the Monday as I was advised he would have to go to Manchester for further scans costing £4k. Our vet did another ultrasound on him to diagnose a 3 year old dog with congenital kidney disease. Meaning HE WAS BORN WITH KIDNEY DISEASE. The vet gave him a month or two to live. I was devastated. With homemade kidney friendly food and medication we got just short of 10 months out of him before he finally couldn’t go on and gave up 23rd December 2025. I immediately got on to DHK via instagram and got blocked and my comments deleted. I read some reviews and could not believe I hadn’t checked. Dogs with liver shunt, heart failure puppies, young dogs dying. I emailed them and it was like pulling teeth trying to get a response! “Vet was away” 2 weeks later nothing. I finally heard back after chasing up and I got a reply of
“ Hi Stacie
Thanks for that
We would say in this case unfortunately he would of just been born with the condition, and not to from the parents
We are really sorry to hear about this and send our condolences, it is a very sad and rare event
Many thanks
Douglas Hall Kennels Team 🐾”
I had initially contacted via email asking about the parents as reading their Chat GPT prompted responses just gave me chills!
This is NOT a rare occasion! There was no offer of compensation. On their website it reads “ Why Should I Buy a Morkie Puppy from Douglas Hall Kennels?
When you buy a crossbreed puppy from Douglas Hall Kennels, such as a Morkie, you can have peace of mind knowing that you are bringing home a healthy and well-socialised puppy.” peace of mind knowing you are bringing home a HEALTHY puppy.
Nothing will bring back Walter. I shouldn’t have to mention there was no compensation I should have had the chance to turn it down (which is what I would have done as he meant more to me than the money I spent on him!)
Walter was born unhealthy as are clearly so many others! I feel very tempted to take them to court over this as I have all the time and money now it isn’t going on my poor sweet boy! Walter deserved better than this.
Please DO NOT bother responding with a Chat GPT response it’s EXTREMELY embarrassing for you.
Puppy farm importing young pups from…
Got a cockapoo from here few years ago , he’s beautiful and loving but very very anxious always has been. Puppy farm importing young pups from Northern Ireland !! stressed and anxious dogs breeding leading to anxious pups with temperamental behaviours and lots of physiological trauma , he became aggressive…. had to give him
up he was unsafe around my children. you can’t see mum and dad when asked , this is a business not a place that has dogs best interest at all, please watch the channel 4 documentary Exposing Uk Puppy Farm, these are not people that truely care about dogs , encouraging everyone to come and handle to pups without anyone monitoring it. It felt very clinical. They may write long repetitive replies but ultimately it’s morally not an ok way to breed dogs and they have been exposed. Please don’t keep this place going and buy a pup from them, dogs deserve better than this.

Antwoord van Douglas Hall Kennels
Fantastic journey from start to finish…
Fantastic journey from start to finish when choosing our pup. Couldn’t ask for anything better. Douglas Hall provided everything we needed. Answered all our questions and were very professional. All
puppies were well looked after and all get vet checked, have injections, microchipped etc. Fantastic after care aswell. They literally couldn’t do anything more. Would recommend to all !!!!
The only difficult bit was choosing which puppy to have - wanted to take them all home!
I would highly recommend buying a puppy…
I would highly recommend buying a puppy from here as all puppies are in excellent health and well looked after. The kennels are well kept and very clean. I love that you can just show up and have a cuddle with all the puppies. You really get to bond with the puppy before buying.
Douglas Hall Kennels also do follow up phone calls with you after a few weeks to insure everything is going well and check if you need help with anything.
I had a really positive experience and would highly recommend.
If I could give these guys a 0 star I…
If I could give these guys a 0 star I would, please avoid at all costs. It is a puppy farm.
It’s a money making machine, they don’t actually care for the pups and don’t take temperament into account at all. Anyone can wander in and take them on the day without being vetted.
They import them from Ireland where they are just used to breed and taken from their mums at 9 weeks. Neither parents can be seen and they develop the most neurotic behaviour.
No responsibility is taken, and they continue to sell and breed. This place needs to be shut down

Antwoord van Douglas Hall Kennels
Puppy love
Me and my 2 children went here just to cuddle the puppies, ended up falling in love with them all and went again. My son picked out a Cockalier and we all fell in love with her. The staff there are so helpful and are ready to ask any questions. Me and my children have never had a dog before so we fired 100s of questions at them and they was so helpful and made me feel confident. If you are thinking of getting a puppy to join your family go and give Douglas Hall kennels a visit. Thank you so much for everything
Highly recommend
We went to visit Douglas Hall Kennels after lots of searching on line to find a breeder for a Multipoo for 9 year old. The facility was lovely and clean and all the puppies were calm and relaxed. We were encouraged to spend as much time as we wanted and were welcome to pick up and hold the puppies. Quite a lot of people were there the day we visited but the puppies all seemed well adjusted and happy to be picked up by different people. This is our first dog and the staff happily answered our many questions and offered helpful advice. We found the perfect puppy (a Cavapooshon), even though we’d intended to just go and look for the first visit! The kennels helpfully had reasonably priced Puppy Packs (Crate, bed, bowl, toys, harness and lead, puppy pads, food) so we went away with everything we needed to get started settling in with our new puppy. She has settled in so well in the four weeks we’ve now had her. She has a lovely temperament and is very relaxed meeting new people and recently other dogs too. I really feel the way the puppies get used to lots of people visiting the kennels and holding them is a big reason for her being so comfortable with meeting new people. Would highly recommend the kennels but be prepared that going for ‘just for a look’, you may well end up with a puppy in the car in the way home like we did! Couldn’t be happier. We went to visit Douglas Hall Kennels after lots of searching on line to find a breeder for a Multipoo for 9 year old. The facility was lovely and clean and all the puppies were calm and relaxed. We were encouraged to spend as much time as we wanted and were welcome to pick up and hold the puppies. Quite a lot of people were there the day we visited but the puppies all seemed well adjusted and happy to be picked up by different people. This is our first dog and the staff happily answered our many questions and offered helpful advice. We found the perfect puppy (a Cavapooshon), even though we’d intended to just go and look for the first visit! The kennels helpfully had reasonably priced Puppy Packs (Crate, bed, bowl, toys, harness and lead, puppy pads, food) so we went away with everything we needed to get started settling in with our new puppy. She has settled in so well in the four weeks we’ve now had her. She has a lovely temperament and is very relaxed meeting new people and recently other dogs too. I really feel the way the puppies get used to lots of people visiting the kennels and holding them is a big reason for her being so comfortable with meeting new people. Would highly recommend the kennels but be prepared that going for ‘just for a look’, you may well end up with a puppy in the car in the way home like we did! Couldn’t be happier.
Brilliant kennels
We purchased our gorgeous Zuchon puppy on 4th January 2026 from here. We went for a look around and the owners were lovely, there was no pressure and we were able to handle any of the puppies there. We chose our puppy who was 20 weeks old and had had all his vaccinations and was microchipped. We were given lots of advice and all his paperwork and advised to take him to our own vets to have him checked, we did this and our vet gave him an excellent bill of health. The kennels were extremely clean and all the puppies were happy and healthy. We didn’t book an appointment to go to view we just turned up and it was obvious that the owners care about their puppies. It is the first kennels we have been to that let you handle the puppies and if you wanted you could also groom them. We would definitely recommend this kennels to anyone who is thinking about getting a puppy.
Very Welcoming
We were made to feel very welcome;we weren't rushed and were encouraged to wander round to meet all the puppies
Amazing place and very welcoming would…
Amazing place and very welcoming would recommend to anyone!
Returning customer
We purchased a female Cockerpoo from Douglas Hall approximately 9 years ago and when we unfortunately lost her last year, there was only one place which we considered for our next furry family member, a beautiful Cavapoochon Mabel. The staff were all the same as all those years ago and their ‘no pressure, asking anything’ attitude was once again greatly appreciated. The dogs are well kept in warm, clean surroundings with regular vet visits. More than happy to recommend these kennels
Let’s see the farms…
Although the staff were very friendly and informative, I just couldn’t get a dog from here. After visiting with the children we told some friends who encouraged us to watch a channel 4 documentary (Kyle Thomas). I am now relieved we didn’t walk away with a pup. I could not fund an organisation like this. They seem to use licences (which are important) to justify what’s going on.
The obvious question that begs to be answered is “why Northern Ireland?”
And why no photos of your facility over there if it’s “state of the art”
If there’s nothing wrong or upsetting about where these dogs come from, let’s see an accurate account. A video of the living situation for all the mums. This would put a lot of us at ease and silence the doubters.
Hopefully these questions will be answered truthfully and not deflected with the “we are fully licensed” rhetoric.
I recommend anyone serious about buying a puppy to visit the Cockapoo Club of Great Britain’s Approved Breeders page. They list all CCGB inspected and approved breeders.

Antwoord van Douglas Hall Kennels
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







