Needed drain blockage cleared. Decided to try Drain Doctor as tried another company but got no further than trying to call them. (No reply). Kyle arrived within the time slot given, explained everythi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Kyle was warm and friendly, very knowledgeable and highly efficient. He dealt with our problem easily and without fuss. I would highly recommend this firm
Bedrijf heeft geantwoord
Fantastic service from start to finish! The office staff arranged a free next-day quote, and the engineer who arrived was polite, thorough, and fixed the problem the very same day. They made the whole... Toon meer
Bedrijf heeft geantwoord
Called Drain Doctor and they arranged for 8am the next day, wasn't an emergency call-out but needed sorting within 48hrs I'd say. Was very happy with how quickly they could come and quote. Entire run... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Contactgegevens
Baypoint Business Centre, CT13 9QL, Sandwich, Kent, Verenigd Koninkrijk
- 0808 208 5140
Book an engineer in 2 minutes
4,8
Uitstekend
116 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Positive experience
Guys that carried out the survey were professional and friendly and answered all my questions. Overall a quick and hassle free experience. Would recommend without hesitation. Thankyou.
4 maart 2024
Review zonder uitnodiging
Antwoord van Drain Doctor - Ashford
Thanks for your feedback!
We're delighted to hear that you've had a positive experience and that you would recommend us. 😊
Thanks,
Calum
Quick response
Quick response, polite & professional service. Keeon cleared blockage in upstairs toilet pipework, which was badly blocked near the stack, 1Metre + into pipe. Many thanks.
20 februari 2024
Review zonder uitnodiging
Antwoord van Drain Doctor - Ashford
Thanks for your feedback!
We're pleased to hear that you received a quick response and that the issue was resolved. 😊
Many thanks,
Calum
Very pleased
Excellent informative service especially being able to see the clear drain via the camera.
23 januari 2024
Review zonder uitnodiging
Antwoord van Drain Doctor - Ashford
Thanks for your feedback!
We're delighted to hear that you received excellent informative service and that the issue was resolved. 😊
Many thanks,
Calum
Drain Doctor
Drain Doctor - Kyle - was absolutely brilliant. Explained everything that was needed for a difficult job, and gave me the decision to make for the final check on the problem. I could not fault him and the service offered.
17 november 2023
Review zonder uitnodiging
Antwoord van Drain Doctor - Ashford
Thanks for your feedback!
It's great to hear that you received brilliant service from Kyle. 😊
Thanks,
Calum
Great job .very professional
8 november 2023
Review zonder uitnodiging
Antwoord van Drain Doctor - Ashford
Thanks for your feedback! 😊
Calum
Not cheap, but very good value!
I've used Drain Doctor before when I was living at my mum's house, and I'm happy I went back to them this time. They sorted the blockage out in under an hour. I live in a third-story flat now. The member of staff dealing with it had the same manner as the last person I had: very professional, in a friendly and kind way, and never patronising or condescending. They take their work seriously. The drain from the first place is still clear after two years by the way, and I believe that this one will be the same. Obviously I wish it was cheaper, but I've never had to have them back.
11 september 2023
Review zonder uitnodiging
Antwoord van Drain Doctor - Ashford
Thanks for your feedback!
We're delighted to hear that you received professional and friendly service and that the issue was resolved. 😊
Thanks,
Calum
Awful service
Awful service - be wary!
My mother hired the service and they made matters worse. When I called the head of the company to complain he was aggressive
12 mei 2023
Review zonder uitnodiging
Antwoord van Drain Doctor - Ashford
Hello,
Thank you for your feedback.
We're sorry to hear that you have not had the experience you expected.
I'd like to look into this for you. Please email your postcode and the date we visited you to UK.Feedback@nbly.com so I can investigate.
Thanks,
Calum
The engineer was superb
The engineer was superb. Nothing phased him, he bent over backwards, stayed until everything was sorted, he literally could not have done anymore. he needs a huge commendation and a bonus - which i would be happy to pay him! Thank you so much.
27 juli 2023
Review zonder uitnodiging
Antwoord van Drain Doctor - Ashford
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Superb
Superb! Arrived as promised. Good friendly advice. Highly recommended.
5 juli 2023
Review zonder uitnodiging
Antwoord van Drain Doctor - Ashford
Thanks for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Fantastic service received and…
Fantastic service received and outstanding customer service.
4 juli 2023
Review zonder uitnodiging
Antwoord van Drain Doctor - Ashford
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
We had an outside tap fitted by Adrian…
We had an outside tap fitted by Adrian . He was very good knew what he was doing and explained everything . He also turned up when he said he would.
Would def recommend.
25 mei 2023
Review zonder uitnodiging
Antwoord van Drain Doctor - Ashford
Thank you for your review and recommendation.
We really appreciate your feedback.
Thanks
Emma
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