Drain Doctor - Derby Reviews 

I am very satisfied with the service provided by Drain Doctor. The team carried out a thorough inspection of the drainage chamber and delivered a clear, professional assessment of the damage. They explained the findings in an easy-to-understand way and answered all my questions with patience and expertise.

The inspection was completed efficiently and with great attention to detail. Their professionalism, reliability, and technical knowledge gave me full confidence in their diagnosis. I highly recommend Drain Doctor to anyone in need of a trustworthy drainage inspection and expert advice.

Quick response within an hour to our drainage problem. Wayne quickly identified the source of the blockage, which he showed us on the camera. After clearing the problem he took photos of our drain, pointing out what to look out for in future. All round, excellent service which we would recommend to others.

Great service and engineers.

Turned out within a couple of hours on a Sunday. Did the job with no fuss, very reasonable rate, friendly and knowledgeable service. Brilliant.

Called out as an emergency, very detailed very efficient and excellent service would highly recommend

Great service, from the booking to the appointment. Friendly, efficient and knowledgeable (even if we couldn’t find the problem) Thank you, would happily use you again I the future and recommend to friends

Full and clear information of the problem and time taken to explain and show what the issue is. Possible solutions offered. A very pleasant, experienced professional.

Arrived promptly, was professional, courteous and fully assessed the situation.

Prompt and efficient, very unusual qualities in this day and age. Thank you.

Really efficient & helpful. Jordan turned up on time, fixed our slow draining loo and was gone within half an hour. Third time we have used Drain Doctor, definitely recommend.

Paul was great - very knowledgeable and helped up identify the problem

Very helpful company. Very fast at replying and getting an engineer to me the following day. The engineer Paul was very helpful and quickly diagnosed the issue.

Very pleased with service.
Paul sorted out the problem straight away.
Friendly and professional.

Will definitely be recommending and will use again

Engineer was friendly, professional and explained the issue. Arrived on time and sorted our issue quickly.

Great survey and inspection, with experienced surveyor !

Nice chap, spent plenty of time to make sure I understood exactly where our problem was, which was where we didn't think there was one, & also investigated where we thought there might be a problem, but there wasn't. Showed me screen on site, got me to take photos, & also got a copy of the images emailed to me.

Paul and Wayne did a great job clearing our blocked drain for us. Two knowledgeable friendly guys who kept up informed all way through the work what they were doing.
Left our property clean and tidy. Hardly knew they had been.
Drain Doctor quoted fair price for the work and although there was a small additional cost as the job proved to be more complicated than originally thought, Paul did inform us of this before carrying out the additional work.
Although I hope I won’t need them again, I would definitely have no hestitation in calling Drain Doctor in the future.
Thanks Guys.

Jordan arrived a couple of hours after I made the call. Jordan had a look at the issue and after trying a couple of things knew where the problem was. After giving me options I went with the long term fix as opposed to the short term fix which he explained thoroughly and communicated back to his office. Not wanting to leave us without a toilet they moved schedules around and he was back first thing the next day to sort it. Thankfully I chose the long term fix as what we discovered when he got to work was horrendous workmanship from whoever the previous owners employed to install and connect the toilet pipe to the main drain. Jordan was absolutely fantastic and a pleasure and also offered great some great advice for the future. His manager was also very supportive when asking for advice on other aspects. Hopefully now a proper job has been done to what the previous property owners left me with I won’t need to, but I 100% would go with them again.

Very efficient, swift update and they are polite.

Brilliant service from a nice chap. A pleasure!